Telecomm - Voicemail Instructions
Dial the correct Audix Voicemail Access Number for your campus.
| On-Campus | Off-Campus | |
| Lakeshore Campus | 8-6040 | 773-508-6040 |
| Water Tower Campus | 5-6858 | 312-915-6858 |
| Medical Center | 6-9400 | 708-216-9400 |
- If you are at your extension number, you can press the pound (#) sign. If you are NOT at your extension, enter your extension, followed by the pound (# sign).
- Enter your temporary password
Enter (1), followed by the pound (#) sign. - Record your name
Press 1, clearly speak your first and last name and then press 1 again to stop recording. Press pound (#) to approve the recording or press 1 to re-record. - Create a new password.
Passwords must be at least 7 digits long. Choose your new personal password, follow by the pound (#) sign. Re-enter to verify your new password, followed by the pound (#) sign: - Record a personal greeting.
Callers will hear this recording when you don't answer. For example, "This is Brenda Smith. Please leave your name, number, and a detailed message, and I'll return your call as soon as possible.
Retrieving and forwarding messages
To retrieve messages:
- Dial voicemail access number.
- Enter your extension number, followed by the pound (#) sign.
- Enter your password, followed by the pound (#) sign.
- Select "Get Messages" (2)
- Press 0 (zero) to listen to messages
- To delete the message, press *3
To forward messages:
- Dial voicemail access number.
- Enter your extension number, followed by the pound (#) sign.
- Enter your password, followed by the pound (#) sign.
- Select "Get Messages" (2)
- Press 0 to listen to messages
- Select "Forward with Comment" (2)
- Enter extension where forwarded message should go and press #
- Press # to send forwarded message
To create or change a personal greeting:
- Dial voicemail access number.
- Enter your extension number, followed by the pound (#) sign.
- Enter your password, followed by the pound (#) sign.
- Select "Administer Personal Greetings" (3)
- Select "Create, Change, or Delete Greeting" (1)
- Enter the greeting number that you would like to create or change.
- Record your new greeting by selecting 1
- After recording, press 1 again, then 2,3 to play back the newly recorded message
- Select # to accept change or *3 to delete the change
Changing your password:
Access voice mail and log in using your extension or mailbox number and password. From the main menu dial 5 and then 4 to change your password.
Changing your spoken name:
Access voice mail and log in using your extension and password. From the main menu, dial 5 and then 5 again to change your spoken name. After the tone, speak your name. Press 1 to re-record or # to accept the change. Audix will then take you back to the main menu.
| Voicemail Commands to Use After Listening to Messages : | |
| Help | *H |
| Back Up | *B |
| Delete Message | *D |
| Restart | *R |
| Wait | *W |
| Undelete | **U |
| Voicemail Commands You Can Use While Listening to Messages: | |
| To listen to an incoming message or To replay a message |
0 |
| To increase the volume | 4 |
| To decrease the volume | 7 |
| To rewind four seconds | 5 |
| To advance four seconds | 6 |
| To skip to the next message | # |