Loyola University Chicago

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Loyola University Chicago

School of Continuing and Professional Studies

Business Communication Certificate

COMM 231: Conflict Management and Communication

Credit Hours

3

Prerequisites

Prerequisite: COMM 150, 160 or 175.

Description

This course explores the role of communication in conflict resolution.  Special attention is paid to mediation and other forms of alternative dispute resolution. Outcome: Students will acquire methods of analyzing the nature of conflict and applying appropriate communicative strategies for managing conflict.

Loyola

School of Continuing and Professional Studies · 820 North Michigan Avenue, Lewis Towers 401, Chicago, IL 60611 · 312.915.6501
scps@luc.edu

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