CSIS 483: Management of Service Operations
This course is offered by the School of Business
The application of operations management concepts and techniques in service-sector organizations. Consideration is given to the design, production, and delivery of quality services as well as to development of effective service systems. Services treated may include health care, transportation, finance, wholesale and retail trade, government, communications, recreation, education, lodging, food service, and utilities.
Class meets with OPMG 483.