Loyola University Chicago

Digital Media Services

Information Technology Services


In addition to the policies and procedures listed on this page, all clients and staff of Digital Media Services are bound by the following policies and guidelines established by Information Technology Services at Loyola University Chicago:

For a list of all Information Technology Services Policies and Guidelines, click here. The policies and procedures detailed on this page are developed in order to provide an experience that will benefit the students, faculty and staff that utilize the resources of Digital Media Services.

Academic Use

Multimedia and Digital Media Labs are primarily for academic use. If a lab location is full and others are waiting, priority will be given to those needing workstations for academic-related purposes. Game playing in the labs is prohibited during peak usage times, unless it is associated to a class assignment or is in a designated space.

As a reminder:

  • Any software or files added to a lab workstation will be removed at each computer restart.
  • Usage of any peer-to-peer file sharing programs is strictly prohibited.
  • Any behavior that causes physical damage, alteration or corruption of a computer's configuration will be dealt with as a serious breach of responsible use.

If you find a computer is not working properly, please report it to a Digital Media Services Advisor.

In order to use a workstation at Loyola University Chicago, you must login with your Loyola Network ID and password. Alumni who present a University issued Alumni Association card may request an Alumni Network ID for one-day usage. To request an Alumni Network ID, please visit one of the following locations:

  • Richard J. Klarcheck Information Commons, located next to Cudahy Library (Lake Shore Campus)
  • Lewis Library (Water Tower Campus)

The University is not able to provide access to Loyola's wireless network to guests at this time. During peak periods of usage, access to the Alumni Network ID program may be limited.

Alumni library cards and the privileges associated with them are granted to alumni who are graduates of the University or alumni of the John Felice Rome Center Rome Center. Loyola University Chicago recognizes its graduates and former students as its alumni. A graduate is defined as a person who has received a degree from Loyola University Chicago or any of its related institutions; a former student is defined as a person who was enrolled at Loyola for at least one semester. Not all former students have records maintained in the alumni database, and some alumni benefits and communications only apply to graduates who are alumni.


The copyright law of the United States (Title 17, United States Code, 1976) governs the making of photocopies or other reproductions of copyrighted materials. The Digital Millenium Copy right Act (DMCA) of 1998 is designed to protect copyright holders from online theft. Copying, distributing, downloading, and uploading information on the Internet may infringe on the rights of the copyright owner. Even an innocent, unintentional infringement violates the law. Every audio, visual or written work has copyright protection unless that protection has expired or the creator places it in the public domain. The work does not have to have a copyright notice or a copyright symbol to be protected by copyright. If you cannot determine whether or not a work is copyrighted assume that it is copyrighted.

Members of the Digital Media Services (DMS) staff, and it's users, will adhere to and will not knowingly violate the intent and the specifics of copyright laws. Furthermore, members of the DMS staff will not duplicate media materials without expressed written consent from the copyright owner. Copyright ownership information usually can be found in the recorded or printed material itself or on labels and covers. It is the user’s responsibility to determine whether information is copyrighted, whether it meets the criteria for “fair use”, and to seek permission from the copyright holder for its use as necessary.

For more information regarding resources for copyright at Loyola, please visit the following links:

For additional information and resources outside of the Loyola University Chicago system, please review the following external web resources:


Similar to the University Libraries, our Labs are dedicated to academic study and research. Loud noises, such as cell phone usage and talking, have the potential to interfere with quiet study and academic pursuits. Please be considerate of your fellow students, faculty and staff.

Digital Media Advisors and Support

Our Multimedia and Digital Media Labs are staffed by student Advisors and are available to answer digital media software questions, print posters, provide password support for students, alumni login access, printer management and general assistance with the labs and software. When unable to answer or address a question, the Advisors will escalate the request to a full-time staff member in Digital Media Services for support.

Equipment Loan Program

The Digital Media Lab was introduced at Loyola University Chicago in the Richard J. Klarchek Information Commons as a place to put digital media in the hands of students at no cost. In keeping with our goal of providing technology at a low cost, Digital Media Services offers a no-charge equipment loan program, including one-on-one equipment/usage consultations.

Faculty are integrating technology into their assignments and connecting to the curriculum in new ways. As a result, students use the technology to support not only their classroom assignments, but also personal work. From classroom presentations with custom illustrations to integrated team-developed online videos, students have developed a number of innovative projects that keep the campus on the cutting edge.

  • Click here to review policies and procedures related to the short-term and long-term Equipment Loan Programs.

Food and Beverages

Drinks and small snacks are permitted in the Multimedia Labs, but not in the Digital Media Labs. Drinks must be in spill-proof containers such as bottles with lids or travel mugs. Meals are not permitted. Be sure to throw away any empty bottles, containers or wipe up any spills and leave your space clean for the next person. Individuals not following these guidelines will be reminded of the policy and asked to take their food or drinks outside of the lab. Department-only labs may have further food and drink restrictions. Hand sanitizers are provided in most of the labs.

Guest ID's and Internet Access

Guests that are not alumni of the University who wish to use the Internet may obtain a Guest Network Account from the Richard J. Klarcheck Information Commons. Self-requested guest internet accounts are not available at the Water Tower Campus or at any other Lake Shore Campus location. Once completing the guest check-in process, eligible guests may visit the Digital Media Services desk on Level 2 by presenting their guest pass and valid e-mail address. 

A Guest Network Account allows limited access to the computer network and select electronic resources for four hours and may be renewed based on login and computer availability. Please note that a limited number of accounts are available and may be restricted during peak usage.  Guest access may be denied if the maximum number has been reached or if a policy violation has been identified. Guest ID's are only issued during the posted guest access hours established by the University Libraries.

Open-Access Labs

Our computer labs are designated as "open-access" because they are available for drop-in use by University students, faculty, staff and alumni. Several labs can be reserved by Loyola departments by contacting Campus Reservations. There are Windows and Mac labs available at both campuses with wheelchair access, printers and scanners at various locations. For more information on services available, visit our and pages. Some labs are maintained by departments or schools for the primary use of students in that discipline. To find out if you have access to a departmental lab, check with a faculty member or with the associated labs department personnel.

Save Early, Safe Often

While using University lab workstations, clients are strongly encouraged to not save their work directly to the computer. Instead, consider using a cloud-based storage service such as the Loyola University Chicago Box, or external USB-based storage.

 All computers will automatically log out after a screen saver warning period, and all work that is not saved to external storage will be lost. For your security when you are finished using a computer, it is important that you log out immediately.