Lab Policies

The following policies and procedures are an addendum to the overall policies and procedures for Digital Media Services. Click here to view the parent policies and procedures document.

Access

• The Digital Media Labs are available to currently enrolled students and active faculty/staff at Loyola University Chicago.
• Clients may connect their own personal devices to the equipment; however, support for such equipment may not necessarily be available.
• Clients may not copy any software from computers or any other equipment.

Food and Drink

Drinks and small snacks are permitted in all areas of the Digital Media Labs; however, drinks must be capped or have a lid. Snacks are permitted as long as they do not leave stains or markings. Decisions regarding acceptable food and drink are at the discretion of the Digital Media Services staff.

As an Information Commons policy, meals are not permitted in any part of the Digital Media Lab. Any damage that results from food or drink will be billed to the client’s account at the full MSRP replacement cost.

Personal Data

Digital Media Services staff are not liable for any loss, damage or expense sustained by any user, due to the use of the DML services, equipment, software, advice or information.

Saving Your Work

Clients are advised to always be sure and save work to their own personal storage before you return equipment to the DMLs. For our clients' security and protection, all equipment that contains a media storage device will be erased upon return and cannot be recovered. If clients are unable to save your work, please bring the equipment to the Digital Media Lab and request assistance before checking in the item.

Temporary Storage is available to all authorized DML clients; however, these drives are automatically formatted every Monday morning and should not be used for overnight or long-term storage. To avoid losing any data be sure to transfer all work before leaving the lab. Digital Media Services staff are not liable for any loss, damage or expense sustained by any user, due to the use of the DML services, equipment, software, advice or information.

Security

It is very important that client's never leave any equipment unattended while it is checked out. Clients are responsible for the safe return of the equipment.

Storage

• Clients are advised to always be sure and save work to their own personal storage before you return equipment to the DML. For our clients' security and protection, all equipment that contains a media storage device will be erased upon return and cannot be recovered. If clients are unable to save your work, please bring the equipment to the Digital Media Lab and request assistance before checking in the item.
• Clients are responsible for their own long-term storage, backup and archiving. It is important to the practice of archiving and protecting their own files on CD, diskettes or removable drives such as Firewire drives or USB media.
• Individuals in courses requiring video editing should purchase their own Firewire hard drive for storing media. Drives should be identified as Firewire™ compatible and run at a speed of 7200 RPM. (Clients performing video editing are expected to understand the use of “capture scratch” or “media drive” settings in non-linear editing systems and execute them appropriately.)
• Information Technology Services is not liable for files damaged, lost or erased; therefore clients are encouraged to establish backup and archiving procedures.