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Loyola University Chicago

Digital Media Services

Information Technology Services

Notifications

Equipment Loan Program Resource Guide

Digital Media Service has compiled the following Resource Guide to detail the full policies and procedures of the Equipment Loan Program. This Guide also contains an introduction to the Loan Program and instructions on accessing and utilizing the Reservation System:

2.2. NOTIFICATIONS

Notifications from Digital Media Services are a courtesy to inform clients of equipment activity against their account. Clients may request a copy of the Equipment Loan Contract at the time of loan.

2.2.1. E-MAIL

E-mail notifications are a courtesy service to inform clients of equipment activity against their account. As a reminder:

The University considers electronic mail, using the official “@luc.edu” email address that is provided by the University to every enrolled student, an official form of communication between the University and the student. Students are responsible for all communications sent to their Loyola email accounts from a University official. (Community Standards 43)

If a client forwards their University e-mail, please note that these messages may be delayed, or even blocked, depending on their service provider. If a notification is not received, be sure to check the “junk” folder to see if the notification is interpreted as SPAM. An easy way to avoid this is to mark the following as trusted email sources: 

The following email notifications will be sent to a client’s Loyola University Chicago e-mail account:

2.2.2. TELEPHONE

A client may be contacted by a member of the Digital Media Services team at their primary contact telephone number to discuss overdue equipment that is impacting another client’s reservation. As email is an official form of University communication, these calls are not a requirement. Equipment that is not returned by the specified return time is subject to the overall policies and procedures document.

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Digital Media Services · digitalmediaservices@luc.edu · 773-508-8029 · Copyright & Disclaimer 2011

Notice of Non-discriminatory Policy