Loyola University Chicago

- Navigation -

Loyola University Chicago

Digital Media Services

Information Technology Services

During Your Loan

During Your Loan (Short-Term Loans)

Clients will be held responsible for all damages to equipment while it is checked out to them. This includes, but is not limited to: theft, abuse/misuse of equipment (both unintentional and intentional), neglect, or carelessness. Damage, destruction or loss must be immediately reported to a DMS professional staff member by e-mailing digitalmediaservices@luc.edu or by contacting 773-508-8029. 

Renewal requests received through email or telephone will not be accepted. All equipment must be returned to the original checkout location within three (3) hours of checkout. In order to renew equipment, equipment must be returned to the originating service location to verify the equipment and verify that there is not a wait-list for equipment. If a wait list is not currently in place, a client will be permitted to re-checkout the equipment. If a wait list is currently in place, the client may request to be added to the wait list and be contacted when equipment is available.

Lost or Unreturned Items (Short-Term Loans)

Equipment that is not returned on, or prior to, the due date and time impacts clients that are depending on the equipment. If equipment on loan is not returned within twenty-four (24) hours from the initial checkout, it will be considered lost. Repeated lost or stolen equipment reports, regardless of circumstance, may result in access restrictions to the Equipment Loan Program.

Notification Received Before the Equipment Due Date and Time

Notification Received After 24 Hours From the Initial Loan Date and Time

Stolen Items (Short-Term Loans)

If the equipment checked out to a client was stolen during their loan, the client will need to file a police report and a University Incident Report. If a client fails to return equipment and does not file a police report and a University Incident Report, as well as provide a copy of these reports to Digital Media Services, the equipment will be considered lost and unreturned. As a result, you will be held to the same policies as identified in the “Lost or Unreturned Equipment” section detailed above. In cases where a police report is filed for theft of University property and documentation is provided, blocks or holds will not be placed against a client's account.

Clients will be responsible for paying Digital Media Services to replace the stolen item with the same or a comparable model for the equipment and accessories that were stolen while on loan. After fifteen (15) days, if the account is unpaid, charges for students will be forwarded to the Bursar’s Office - which may impact registration. For faculty and staff, any items considered stolen may result in a report to a client's academic department, unit or Campus Safety at the discretion of the Manager of Digital Media Services. 

During Your Loan (Long-Term Loans)

Clients will be held responsible for all damages to equipment while it is checked out to them. This includes, but is not limited to: theft, abuse/misuse of equipment (both unintentional and intentional), neglect, or carelessness. Damage, destruction or loss must be immediately reported to a DMS professional staff member by e-mailing digitalmediaservices@luc.edu or by contacting 773-508-8029. 

Renewal requests received through email or telephone will not be accepted. All equipment must be returned to the original checkout location by the assigned date and time on a client's signed contract. In order to renew equipment, a new reservation must be made and the equipment must be returned to the originating service location to verify the equipment and to sign a new contract. 

Lost or Unreturned (Long-Term Loans)

Equipment that is not returned on, or prior to, the due date and time impacts clients that have made a reservation and are depending on the equipment. If equipment on loan is not returned within five (5) days from the initial due date and time, it will be considered lost. Repeated lost or stolen equipment reports, regardless of circumstance, may result in access restrictions to the Equipment Loan Program.

Notification Received Before the Equipment Due Date and Time

Notification Received After the Equipment Due Date and Time (Under 5 Days)

Notification Not Received 5 Days After the Equipment Due Date and Time

Stolen Items (Long-Term Loans)

If the equipment checked out to a client was stolen during their loan, the client will need to file a police report and a University Incident Report. If a client fails to return equipment and does not file a police report and a University Incident Report, as well as provide a copy of these reports to Digital Media Services, the equipment will be considered lost and unreturned. As a result, you will be held to the same policies as identified in the “Lost or Unreturned Equipment” section detailed above. In cases where a police report is filed for theft of University property and documentation is provided, blocks or holds will not be placed against a client's account.

Clients will be responsible for paying Digital Media Services to replace the stolen item with the same or a comparable model for the equipment and accessories that were stolen while on loan. After fifteen (15) days, if the account is unpaid, charges for students will be forwarded to the Bursar’s Office - which may impact registration. For faculty and staff, any items considered stolen may result in a report to a client's academic department, unit or Campus Safety at the discretion of the Manager of Digital Media Services. 

Loyola

Digital Media Services · digitalmediaservices@luc.edu · 773-508-8029 · Copyright & Disclaimer 2011

Notice of Non-discriminatory Policy