Clients using the Equipment Loan Program rely on equipment being available for on-time pick-up. When you make a reservation using our online system, you will establish an equipment pickup time - not your assigned due date and time. This does not account for clients who do not return equipment on time or unexpected damage. If available, you may be provided alternative equipment if the items you have reserved are not available. If you are unable to make your reservation pickup time, please contact the respective location, so that your reservation can be cancelled and other clients may check out the equipment.
Online advance reservations are highly recommended, as equipment is often reserved days or weeks in advance. Reservations are not accepted over the telephone or via e-mail and cannot be transferred to another individual, nor do they renew equipment already on loan. Clients may not reserve equipment in their own name for pick-up by other clients, as the client reserving/checking-out the equipment (and signing the contract) will be held responsible for the equipment.
No more than two back-to-back reservations will be permitted in the same equipment item, without permission from a Digital Media Specialist. On the third reservation for the same equipment item, without prior approval, the reservation may be blocked and/or cancelled. Additionally, some categories of equipment may have limitations on the total number of items and/or total hours of semester usage that are available for reservation per client.
- Does this apply to short-term loan as well?
Reservations for short-term loan equipment are not available. Short-term loan equipment is available on a first-come-first-served basis.
- Interested in checking out equipment three times in a row?
A span of the identified loan length must pass between two back-to-back reservations before a new/third reservation can be made.
Some equipment may require training or approval prior to receiving a confirmed reservation. Please review all notices during the reservation process to ensure a smooth and expeditious checkout experience.
Clients have a thirty (30) minute grace period to hold equipment that is reserved. If a client reserves equipment and is more than thirty (30) minutes late for pick-up, their reservation will be cancelled.
- Tip: If clients are running late for an equipment pick-up, they are encouraged to visit the reservation system and update their pick-up time. This will prevent your reservation from being cancelled.