Service Request for LSC
TMA Service Request for the Lake Shore Campus
Response Time Expectations
Work requests are scheduled based upon the priority level of the task. Priority is given to life safety, building safety and mitigating extensive damage to facilities.
Please see below for an expected response time to these sample work requests:
|fire alarm, building flood, power outage, elevator entrapment, natural gas odors||call Campus Safety
|heating, cooling & ventilation lock & key, toilet clog, fire/smoke detector, refrigerator & stove, housekeeping issues, elevator problems, pest control||1 day or less|
|minor leaks, outlet & switch repairs, dripping faucet||2-5 days|
|building finish repairs (window, door, shades, blinds, carpet, etc.) re-lamping, special events||5-7 days|
|hang office accessories, painting, furniture moves, furniture repairs||10-14 days|
|space modifications or upgrades||Requires Provost/Senior VP approval|
Please note-due to the high volume of work order requests, response times are exceeding our desired completion times.
If you feel that your work request should receive immediate attention given the above criteria, please contact (773) 508-2100
We appreciate your patience and intend to address our work order backlog over the summer.
Associate VP for Facilities
Non-Facilities Related Work Requests
- Cable TV: LUC.edu/its/cable_tv.shtml
- Laundry: LUC.edu/reslife/resources/maintenance/
- Key Request-Core Change: Luc.edu/securityaccess
- Residence Hall Furniture: Please contact your RA
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