Loyola University Chicago

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Loyola University Chicago

Help Desk

About Us

The ITS Help Desk and ResNet provide the Loyola community with a single point of contact for technology support. While ResNet is a complimentary 'best effort' technical support available for students, both groups are committed to providing both professional and timely service in logging customer service requests. 

Additionally, we strive to resolve requests initially or refer them to the correct support areas within the Information Technology Services division. We continuously improve our services by educating our staff, measuring performance, and monitoring customer satisfaction.

Requesting Service from the ITS Help desk

PHONE:  To contact the ITS Help Desk by phone, dial (773) 508 - 4 ITS.  (773/508-4487)

SELF-SERVICE: To submit a request for service or support, send an email to helpdesk@luc.edu.

Be sure to include the following information: 

To learn more about our policies, click here. If you have other questions pertaining to these services feel free to contact the ITS Helpdesk during normal business hours.

Loyola

Information Technology Services Help Desk · 1032 W. Sheridan Road · Chicago, IL 60660 · 773-508-4487
helpdesk@luc.edu
 

Notice of Non-discriminatory Policy