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Loyola University Chicago

Instructional Technology & Research Support

Information Technology Services

Adobe Connect

Quick Links:  System Requirements, Recommended Equipment, Video Equipped Classrooms, Resources, Obtain a Host License, Session 1 - Training Information, Session 2 - Training Information, Session 3 - Training Information, Help Documentation, Student Access in Sakai, Helpful Tips and Best Practices

What is Adobe Connect?

Adobe Connect was adopted by Loyola for the purposes of providing the university community with a web conferencing solution for conducting synchronous online classes and meetings. It allows for flexibility in delivering rich content including streaming audio, video, and slide show presentations. The application also offers many tools for collaboration such as whiteboarding, document sharing, and live polling. Uploaded content is maintained for future meetings and sessions can be recorded for later viewing.

In the Fall of 2013, Loyola conducted a survey of those faculty utilizing the Adobe Connect platform.  The most common uses of Adobe Connect are represented in the graph below:  

Additional survey information and results can be found here:  Adobe Connect Faculty Survey Executive Summary

What are the system requirements for using Adobe Connect?

Loyola is currently using Adobe Connect 9. It requires an Internet connection, a web browser, and Adobe Flash Player 10.3 or later. The web-based platform supports nearly any operating system including Windows, Macintosh, Linux, and Solaris; as well as the most widely used browsers such as Internet Explorer, Firefox, and Safari. A webcam and microphone are also strongly recommended for hosting a meeting. For more information, visit Adobe Connect 9 Tech Specs: http://www.adobe.com/products/adobeconnect/tech-specs.html.

Adobe Systems has created a tool to test a computer for compatibility with Adobe Connect. To begin this process, visit Test Meeting Connection: https://connect.luc.edu/common/help/en/support/meeting_test.htm.

Adobe Connect also requires an Add-in for meeting hosts. The Test Meeting Connection will verify installation. To download manually, visit Adobe Connect Updates: http://www.adobe.com/support/connect/updaters.html.

Known Compatibility Issues with Adobe Connect
Issue Workaround
Google Chrome - Will not work with screen sharing as the Adobe Connect Add-on will not install in this web browser. Download and use Mozilla Firefox instead:  https://www.mozilla.org/en-US/firefox/new/
Mac OS 10x or Earlier – Java no longer supports this operating system, making hosting meetings in Adobe Connect impossible. Update operating system or utilize a different computer.

Recommended Equipment

Video Equipped Classrooms

How can Adobe Connect enhance the teaching and learning experience?

An Adobe Connect session can be "the next best thing to being there." It provides the opportunity to teach and collaborate anytime, anywhere. Here are some possible benefits:

Where can I find additional resources on Adobe Connect?

A number of Adobe Connect resources continue to be developed internally at Loyola to help support faculty, staff, and students.  Please send any questions via email to itrs@luc.edu.

Student Access to Adobe Connect through Sakai

Faculty Drop-in Support

Obtain a Host License

REGISTER for a Training Session

Host Support Documentation

Helpful Tips and Best Practices

Vendor documentation:


Instructional Technology and Research Support (ITRS)
Division of Information Technology Services
1032 W. Sheridan Ave. · Granada Center, Room 240 · Chicago, IL 60660
25 E. Pearson St. · Corboy Law Center, Room 731 · Chicago, IL 60611

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