Loyola University Chicago

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Loyola University Chicago

Information Technology Services

Fall 2011 Speaker Profiles

   Susan Malisch currently serves as Vice President and Chief Information Officer for Loyola University Chicago.  In this capacity, she is responsible for developing and implementing the University’s information technology (IT) strategic direction, and delivering IT services that support student learning, faculty research and teaching, administrative processes, and public service.  Prior to joining Loyola, Susan has served in leadership roles at Novell, Cambridge Technology Partners, UCLA, and ATT.  In 2010 Susan was recognized by The Executives Club of Chicago as the “CIO of the Year” for outstanding achievement in information technology management.  In addition to her current responsibilities, Susan remains active in several professional and community service organizations, and serves as president elect for the Chicago Chapter of the Society of Information Management (SIM).  She holds a B.S.B.A. degree in Computer Information Systems from Rockhurst University in Kansas City, Missouri.  Susan has been at Loyola since 2005.

   Thomas Elward has over two decades of security leadership experience.   He regularly provides security leadership to government, multinational corporations, NGO (non-governmental organizations), as well as non-profit agencies. Mr. Elward has presented in both the domestic and international arena to numerous government and private sector organizations on issues spanning from crisis management to social activism. Mr. Elward currently is Vice President at SecureLaw, Ltd. and a board Member of InfraGard Chicago.  He studied at DePaul University and holds the CPP security certificate (Certified Protection Professional) from ASIS International.

   Patrick Sheren is an Account Technology Strategist with Microsoft’s Central Region Education team.  Patrick joined Microsoft in 2006 after 17 years of IT consulting with 4 Chicago area firms.    As an Account Technology Strategist with Microsoft, Patrick works closely with customers providing insight on Microsoft’s product offerings though individual product presentations and product roadmaps along with deployment and licensing strategies.    Patrick holds a Bachelor of Science degree in Computer Information Systems from DeVry University.

   Chuck Zelinski is a Senior Client Tech Analyst within Information Technology Services here at Loyola. In this role he directly supports the faculty and staff as they work on a wide range of desktop, laptop, and mobile computing devices. In addition to troubleshooting technical issues, Chuck is also involved in reviewing new desktop hardware and software as well as training new team members.  Prior to Loyola he worked for Bon Appetit Management Company as a Business manager for their account here at Loyola. Chuck is a graduate of Loyola University with a BA in History. He is an A+ and Network + certified technician.  Chuck has been at Loyola and part of “Tech Support” since 2001.

   Kathy Ryan is the Manager of Client Technology Services within Information Technology Services here at Loyola. Kathy’s group is responsible for desktop support, desktop development, PC replacement program and mobile support. Additionally, the group manages approximately 4000 public access and faculty/staff workstations and almost 500 mobile devices on the Blackberry Enterprise and GroupWise Mobile Servers. Prior to Loyola, Kathy worked at Little Company of Mary Hospital assisting with the implementation of the Meditech module in the Admitting department. Kathy received a bachelors degree from Loyola University Chicago in 2003. Kathy has been at Loyola since 1998. 

   Alison Stillwell is the Manager of the Help Desk / ResNet areas within Information Technology Services here at Loyola.  In this role she manages a team who addresses technical and IT support requirements and resolves IT-related issues for the entire Loyola community in a timely manner. The ITS help desk team is considered the first point of contact for service and support related requests.  The ITS help desk manager develops an effective and workable framework for managing and improving customer ITS support. Alison facilitates technology training for incoming students and is part of the University program preparing students at the start of each academic year.  She also serves on multiple committees within Information Technology Services. Prior to Loyola Alison was the Corporate Telecom Manager for Wallace Computer Services.  She has both a BBA and MBA from Loyola and certifications in Business Ethics and telecommunications.  Alison has been at Loyola since 1997.

   Joe Brunner is a Classroom Support Technician within Information Technology Services here at Loyola.  In this role he provides on-site support for classrooms and events.  Previous to this role Joe worked for the University Center for Instructional Design as Manager of Instructional Environments at Water Tower Campus.  Prior to Loyola, Joe supervised Audio Visual Services at Marriott’s Lincolnshire Resort and was Media Services Manager at Michael Reese Hospital and Medical Center in Chicago. He received an MA in Communication Science with emphasis in Education Technology from Governors State University and a BA in Broadcast Communications, Television Production from Columbia College. Joe has been at Loyola since 1998.

   Ariana Lewis is the Help Desk and ResNet Supervisor within Information Technology Services here at Loyola. In this role, she works with staff and student workers in providing a high-level of customer service and technical support to both University members and the greater Chicago community. Her responsibilities include maintaining the server and application requirements, application resource availability, end-user training from both the technical and project perspective. Prior to Loyola, Ariana studied at DePaul University in Chicago. During her tenure, Ariana worked within both the College of Liberal Arts and Social Sciences and Undergraduate Admissions departments focusing on programs designed to promote student development, student engagement and scholarship. Arian Holds a BA in Sociology from DePaul and a Masters in Education from Loyola.  She is also a certified HEAT administrator.  Ariana has been at Loyola since 2003.

   Adam Smeets is the Manager of Digital Media Services within Information Technology Services and adjunct instructor here at Loyola. In this role, Adam manages the campus lab environments at both the Lake Shore and Water Tower campuses. This includes an equipment loan program, training courses, online application and server development, as well as one-on-one consultations for students, faculty and staff. Adam also serves on multiple committees within the institution, as well as teaching courses with a focus on technology, business, and application/web development. Prior to Loyola, Adam was an Assistant Director for Networking and Technology at the University of Delaware. Adam received his Masters of Education from the University of Delaware and his Undergraduate degree from Loyola University Chicago. He’s currently working on his Doctorate of Education with emphasis on Curriculum, Technology and Higher Education from the University of Delaware. Adam is an Apple Certified Trainer in Final Cut Pro and other applications. Adam has been at Loyola since 2007.

   Paul Zolnierczyk is a Senior Intranet Applications Specialist and application developer within Information Technology Services here at Loyola. In this role Paul focuses on meeting the mobile needs of the University.  He also works with the LOCUS support team and has designed and developed many applications that members of the University use every day.  Prior to Loyola, Paul was at Arizona State University working for Information Technology as a Network Analyst, overseeing the Network Operations Center and configuring network devices.  He has a Bachelor’s of Science in Engineering in Computer Systems Engineering from Arizona State University as well as a Master’s of Science in Software Technology from Loyola University Chicago.  Paul has been at Loyola since 2006.

   Chris Davis is a Digital Media Specialist within Information Technology Services here at Loyola. In this role, he works at the Water Tower Campus Digital Media Lab to utilize his expertise within Video Production, Photography, and Graphic Design. Chris a Loyola Alum and holds BA’s in International Film and Media Studies Production as well as Visual Communication. Chris is active in the Chicago film and graphic design communities where he regularly participates in competitions and many other creative projects.  Chris has been at Loyola since 2010.

   Tim Walker is the Manager of Classroom Technology Support within Information Technology Services here at Loyola. In this role, he oversees the support function for approximately 300 electronic learning spaces located on the lakeside campuses and LUREC. His team assists faculty with integrating technology into the teaching and learning process. This includes the presentation systems built into the classroom, portable devices such as clickers and tablets, video conferencing, and recently web conferencing via Adobe Connect. Prior to Loyola, Tim spent 14 years with National-Louis University in a variety of technology leadership roles. He has many years of experience working with faculty on the use of technology and has taught traditional, blended, and online courses.  Tim holds a bachelor’s degree in business administration from Marquette University and a master’s degree in human services administration from National-Louis University. He is currently pursuing a certificate in distance education with the University of Wisconsin-Madison.  Tim has been at Loyola since 2009.

   Kathy Chavez is a Classroom Technology Project Coordinator Support within Information Technology Services here at Loyola. In this role, she oversees the AV necessities for special events such as the State of the University and streaming the Commencement every year.  Prior to working at Loyola she worked with theater companies throughout Chicago engineering and producing sound for plays and musicals.  She has worked with talented artists such as Michael Ingersoll from the Jersey Boys Chicago, The Chicago Jazz Ensemble, the comedic ensemble Second City, and many others.  Kathy has a B.A. in Audio Arts and Acoustics from Columbia College.  Kathy has been at Loyola since 2010.

   Sean Ohlinger is a Classroom Technology Project Coordinator within Information Technology Services here at Loyola. In this role he directly supports the audio visual needs of the classrooms at Loyola. In the future, Sean hopes to continue to refine/modernize the Loyola Electronic Classroom model, with help from his internal and external network.  Prior to Loyola Sean studied at Wright College and at the University Illinois  Computer/Electrical Engineering in the Computer/Electrical Engineering field.   Sean holds a B.S. in Computer Science from Loyola University Chicago. Sean is current working on his Crestron Programming Certification with one course remaining. Sean has been at Loyola since 1997.

   Ray Pauliks is a Senior Project Manager within Information Technology Services here at Loyola.  In this role he is responsible for the Project Management Office, actively manages various projects, including the Enterprise Content Management (ECM) initiative, supports others with their project management needs and continues to grow and enhance Loyola's project management methodology. Prior to Loyola Ray had project management responsibilities at Exelon and was the Manager of Business Integration at Cardinal Health. Ray is a graduate of Saint Xavier University has graduate degrees from Benedictine University.  Ray has been at Loyola since 2006.

   Florence Yun is a Project Manager within Information Technology Services here at Loyola.  In this role she manages various projects through-out the University, supporting others with their project management needs and continuing to enhance Loyola's project management methodology.  Florence currently is supporting our Novell to Microsoft Migration and Moodle/Sakai pilot projects.  Prior to Loyola Florence supervised a team of analysts as Lead Applications Analyst in the Information Technology group at Sonnenschein, Nath and Rosenthal.  She has over 20+ years of solid experience with legal, healthcare, environmental, manufacturing and education services.  Florence is a Loyola Alum and holds a B.A. in Communications with a minor in Computer Science.  Florence has been at Loyola since 2008.

   Peter Prina is a Project Manager within Information Technology Services here at Loyola.  In this role he manages various projects through-out the University, supporting others with their project management needs and continuing to enhance Loyola's project management methodology.  Peter currently is supporting the University Data Warehouse, ECM and Advancement Upgrade projects.  Prior to Loyola Peter was a business process consultant at Smart and Associates.  Peter is a graduate of Notre Dame University with a BA in English and Computer Application and the Loyola Graduate School with an MBA concentrated in Entrepreneurship. Peter will graduate with a Masters of Science in Information Systems Management degree in the Fall of 2011.  Peter has been at Loyola since 2006.

   Elise Murphy is a Security Administrator within Information Technology Services here at Loyola.  In this role she is responsible for ensuring the security and integrity of University data and systems by supporting security systems and applications, providing event handling and incident response support, and maintaining compliance with appropriate laws, regulations, and policies.  Prior to this role, Elise worked as an Information Analyst in the Server Operations group where she was responsible for administering the University’s Linux servers.  Elise is a Loyola Alum with a BS in Communication Networks and Security and a MS in Information Technology. Elsie has been at Loyola since 2007.

   Reginald Warner is the Enterprise ERP Security Administrator within Information Technology Services here at Loyola.  In this role Reggie is responsible for designing and maintaining the security groups, roles and access within our student system.  He is also responsible for coordinating the efforts of the University Data Stewards and ensuring the security of Loyola’s protected and sensitive data.  Prior to Loyola, Reggie attended school at Moraine Valley Community College where he studied programming. He earned 2 Associate Degree’s and 5 certificates in .NET programming. He worked as an intern here at Loyola, before he was hired, where he developed a Policy Exception web application and assisted with LOCUS Security. Reggie has been at Loyola 2009.

   Lauree Garvin is a Senior Educational Technologist within Information Technology Services here at Loyola.  She works with the Teaching, Learning and Research Support group assisting faculty, students and staff in their use of research tools, including statistical programs (SPSS, Stata, HLM and Lisrel), online survey generation tools (Opinio, Snap Survey) and qualitative data analysis (NVivo), to conduct academic research and program evaluation.  Prior to coming to Loyola Lauree worked in a variety of capacities (researcher, data manager, program evaluator, and project manager) for grant-supported projects at the Chapin Hall Center for Children, the Donors’ Forum of Chicago, and the Rehabilitation Institute of Chicago. Lauree has a BA in History and Anthropology and an MA in Sociology.   Lauree has been at Loyola since 2001.

   Jack Corliss is the Manager of Teaching, Learning and Research Support within Information Technology Services here at Loyola.  In this role he has been working in academic computing at Loyola for past 35 years and have worked with faculty, graduate students and staff in their use of research tools, including statistical programs (SPSS, SAS), and online survey generation tools (Opinio, Snap Survey)to conduct academic research and program evaluation.  Jack has worked with developing and managing university teacher-evaluation initiatives for past 30 years.  Presently, Jack serves on the university institutional research board for protection of human research participants.  Jack received his M.Ed. from Loyola University Chicago, in research methodology in 1999, his B.A. from Loyola University Chicago, majoring in theology and minor in computer science in 1984, and received certificate in law enforcement from Kent State University Police Academy in 1972-1973.  Jack has been at Loyola 1976.

   Nick Liberatore is a Digital Media Specialist within the Digital Media Services group. In this role he helps to coordinate the management and maintenance of the several multimedia lab locations around Loyola and primarily provides support to the Digital Media Lab at the Lakeshore Campus which encapsulates a robust equipment loan system, short course training and presentations, poster printing and a wide array of specialized digital media application support.  Prior to this position, Nick was an undergraduate student at Loyola and as a student worker, Nick provided support in ResNet, ResLife and the Loyola Phonathon. He is a Loyola Alum with a BA and MA in Computer Science.  Nick has been at Loyola since 2001.

 



Loyola

Information Technology Services
1032 W. Sheridan Ave. · Chicago, IL 60660 · 773.508-4ITS

InfoServices@luc.edu

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