Loyola University Chicago

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Loyola University Chicago

Information Technology Services

Speaker Profiles

Jeffrey Apa is the Manager of Server Operations and Data Centers for Loyola University Chicago. In this role he manages all aspects of server infrastructure for the University, which includes Loyola's email system. Prior to coming to Loyola, Jeffrey was the Manager of Systems Engineering for Kaplan Professional. Jeffrey is a graduate of University of Illinois Chicago with a BA in History. Jeffrey has been at Loyola since 2008.

Christina Bello is an Educational Technologist at Loyola University Chicago. She assists faculty and staff with developing multimedia and e-Learning content for their courses. She completed her Master of Education in Educational Technology at Loyola University in 2007. She has a bachelor’s degree in English with a concentration in Film and Media Studies and a minor in Women’s Studies from the University of Florida. She specializes in film/video production.

Gonzalo Escarrá is a Senior Consultant for SWC Technology Partners, with a primary focus on Unified Communications solutions from Microsoft, including the latest Lync and Exchange products. As an active member in the Infrastructure Solutions Group practice, he is responsible for designing, implementing and supporting enterprise solutions leveraging real-time communications, networking, storage and virtualization technologies. Since joining SWC in 2012, with a broad set of technical skills and a passion for what he does, Gonzalo has made significant contributions to the success of SWC and its clients.

Dr. Andrew Harrington has been a faculty member in the Math and then Computer Science departments for over 30 years. He has written or co-authored texts for two programming courses using the software he is discussing. He is also GPD in Computer Science and uses the software for administrative documents like the department's Graduate Handbook. He teaches online and flipped courses using materials he has prepared. He serves on the new Online Coordinating Council and served on the predecessor committee, OLAC. He is strongly involved and passionate about the online presence in the university. He is a strong advocate of people learning about the power and importance of the tools in the Free and Open Source Software (FOSS) community. He is the Loyola Programming Team Coach and has been a chief judge for the regional programming competition for 15 years and a judge for the World Finals of the ACM Intercollegiate Programming Competition on a number of occasions.

Tim Heuer is the Director of Enrollment Systems, Research, and Reporting (ESRR). ESRR is responsible for providing that the systems are in place to “make the class,” to support data democratization with the resources and information needed for the Enrollment Division to make Data Driven Decisions, and to provide the technical resources to ensure financial aid is packaged. Prior to Loyola, he worked in many small and startup companies as well as running his own software company. He is a Microsoft Certified DBA, Network Administrator, and Trainer, holds two patents for predictive modeling of healthcare data, his software company has processed over 100 million dollars in sales and rebates, and he has a file cabinet full of stock options that didn’t pan out. Tim received his MBA from the Quinlan School of Business in 2013 and his Bachelor’s degree in marketing from Marquette University. Tim has been with Loyola since 2009.

Will Kent is a reference and electronic resources librarian at the Lake Shore Campus. In this position he facilitates instruction sessions, fields questions at the reference desk, tames misbehaving databases, and he is the subject area specialist for the wonderful Chemistry and Nursing departments. Information literacy and cycling fascinate him. He received his Bachelor's degree from Tufts University and his MLIS from the University of Illinois. Will started at Loyola in 2013.

Nick Liberatore is the Digital Media Specialist within the Digital Media Services group. In this role he helps to coordinate the management and maintenance of the several multimedia lab locations around Loyola and primarily provides support to the Digital Media Lab at the Lakeshore Campus. The Digital Media Labs provide a robust equipment loan system, short course training and presentations, poster printing and a wide array of specialized digital media application support. Prior to this position, Nick was an undergraduate student at Loyola and as a student worker, Nick provided support in ResNet. He has a personal interest in audio engineering and sound design and is a Loyola Alum with a BA and MA in Computer Science. Nick has been at Loyola since 2001.

J. Curtis Main LOVES their work in the Office of the Vice President for Student Development as Office & Web Coordinator. Curtis began at Loyola over 4 years ago, moving from NC to start their M.A. in Women’s Studies & Gender Studies. STILL a student, Curtis is pursuing another master’s at LUC, because what goes better with feminism than computer science!? On a daily basis, others reach out to Curtis for tech support, as in Curtis is the local tech geek, which is a great fit.

Susan Malisch currently serves as Vice President and Chief Information Officer for Loyola University Chicago. In this capacity, she is responsible for developing and implementing the University’s information technology (IT) strategic direction, and delivering IT services that support student learning, faculty research and teaching, administrative processes, and public service. Prior to joining Loyola, Susan has served in leadership roles at Novell, Cambridge Technology Partners, UCLA, and ATT. In 2010 Susan was recognized by The Executives Club of Chicago as the “CIO of the Year” for outstanding achievement in information technology management. In addition to her current responsibilities, Susan remains active in several professional and community service organizations, and serves as president for the Chicago Chapter of the Society of Information Management (SIM). She holds a B.S.B.A. degree in Computer Information Systems from Rockhurst University in Kansas City, Missouri. Susan has been at Loyola since 2005.

Maureen A. Meehan is a Senior Client Advisor for Gartner Services serving the Midwest, Higher Education sector. With 30 years invested in technology and higher education, Maureen focuses on providing access to relevant and unbiased research, analytics, and consultative services for institutional leaders and technology organizations. As an advocate for lifelong learning, Maureen believes technology provides powerful and innovative options for institutions of higher learning. In her role at Gartner, Maureen promotes the power inherent in technology research in support of IT, students, faculty, and administration. In addition to possessing a passion technology and research, Maureen in also pursuing a Doctorate in the area of Educational Technology Leadership.

Sarah Morris is an instruction and reference librarian at the Lake Shore Campus. She works with undergraduate experience programs, including UCWR classes, the University 101 program, and the Honors program. Sarah spends most of her time developing and facilitating instruction and outreach opportunities for undergraduates, and she also stays busy working at the reference desk and serving as a liaison for the Classical Studies and Modern Languages departments. Sarah has her Masters in Information Science from the University of Texas. She moved from her home in Austin to start at Loyola last July.

Jim Pardonek is the University’s Information Security Officer.  In this role, he is responsible for safeguarding data held by the University. Jim and his staff observe and monitor the security of websites, applications, computers and databases. He is also responsible for the establishment and maintenance of University-wide security policies and protocols that require user identification and passwords and to protect Loyola’s networks from hackers. Prior to coming to Loyola, Jim was the Assistant Director for Information Security and Assurance at Purdue University Calumet.  Jim is a graduate of Purdue University and is a Certified Information Systems Security Professional and a Certified Ethical Hacker.  Jim has been at Loyola since early 2012.

Working with non-profits for near 15 years, Leigh Petersen Visaya is currently the Director of Prospect Management and Research at Loyola University Chicago where she oversees the prospect management and research team. Previously, she was the Assistant Director of Planned Giving at Loyola, where she oversaw the legacy members and managed a portfolio of prospects. Additionally, she worked at Bernstein Global Wealth Management, Lyric Opera of Chicago, and the University of Nebraska - Lied Center for Performing Arts. In October 2012, she became the President of APRA-IL (Association of Professional Researchers for Advancement). Leigh earned her MBA in Information Systems Management with a certificate in Data Warehousing from Loyola University Chicago with honors and a Bachelor of Arts in Music Performance from Doane College (Crete, Nebraska).

Alma Rhoden is a Digital Media Specialist within the Digital Media Services group. In this role she manages and maintains the Water Tower Campus Digital Media Lab, setting high standards and ensuring an efficient setup that enhances the faculty, staff and student experiences. Her enthusiasm for customer service and attention to detail leaves all clients satisfied and confident in their loan and the DMS services. Alma is always interested in creating learning experiences for anyone she comes across. Prior to joining the DMS team, Alma worked at Oakton Community College as a Learning Specialist for Media-Based Academic Support. She is a graduate of Cleveland State University with BAs in Film & Digital Media and Linguistics and a Masters of Education in Educational Technology. Alma has been at Loyola since 2011.

Kathy Ryan is a Senior Analyst within the Desktop Services group, in the Loyola ITS division. In this role, Kathy provides mobile administration and support, desktop technical support and desktop software license management and procurement. She is a graduate of Loyola University Chicago and began her career at Loyola in 1998.

Symone Simmons is a doctoral student in the Higher Education Program and graduate assistant in the Office of the Vice President for Student Development at Loyola University Chicago. Symone also works part-time in the Gender and Sexuality Center at the University of Illinois at Chicago, primarily focused on evaluation and assessment of training and outreach. Though Symone does not consider themselves a tech geek, S enjoys and utilizes technology in their work and life.

Greg Small is a Student Technology Specialist who works for Digital Media Services at the Corboy Law Center at WTC.

Jared T. Thomas is a Student Technology Specialist within Digital Media Services. He is determined to get students fascinated with all things Digital Media. He has been an employee of Loyola since 1997 and he finally received his Bachelor's degree from Loyola University in 2014 in Advertising and Public Relations. He loves film, friendly competition and his cats, Sack of Potatoes and Clover.

Jennifer Tyler is an Online Educational Technologist with Instructional Technology and Research Support (ITRS) at Loyola University Chicago where she supports faculty in the use of e-learning technologies to enhance teaching and online learning. Jennifer provides support for Sakai 2.9 at Loyola, and specializes in projects with online courses. Jennifer completed her Masters of Education in Curriculum and Instruction at the University of Missouri-Columbia, and has a Bachelor’s degree in Education also from the University of Missouri-Columbia. Prior to working at Loyola, Jennifer taught for six years including three years teaching online. She regularly leads online and in-person trainings on educational technologies throughout the university with a focus on synchronous teaching sessions utilizing the Adobe Connect platform. Jennifer has been with Loyola since April of 2013.

Liz Van Kleeck is an Educational Technologist, supporting Loyola faculty and staff in integrating technology into teaching and learning, specializing in e-learning and digital multimedia design, development, and implementation. Liz has been working in Academic Technology Services at Loyola for seven years. She received her Master of Education in Educational Technology from Loyola University Chicago and a Certificate of Professional Development in Distance Education from the University of Wisconsin, Madison. Liz previously held the position of Librarian for Academic Technology at Louisville Presbyterian Theological Seminary, where she designed, developed and co-taught the graduate level course “Practices and Skills to Support a Parish Ministry” and was co-recipient of an award for course design.

Brett Weston is the Security Administrator within the University Information Security Office. In this role, Brett monitors and maintains the University’s security posture. Brett is a member of several information security organizations such as Infragard, REN-ISAC, and ECTF. Prior to coming to Loyola in 2013, Brett attended Marquette University, majoring in Information Technology Management.

David Wieczorek currently serves as Network Manager of Infrastructure Services at Loyola University Chicago. For the past twenty years, David has directed multiple work groups regarding networking and telecommunications initiatives, along with serving as the lead on many projects relating to the design of network infrastructure keeping pace with the daily demand of highly intensive and new applications. As manager of the network infrastructure division, David has overseen the expansion of the data network, including wireless, security surveillance, cable TV, and telephones. Overall, David has managed many departmental moves, remodeling projects, as well as new building construction initiatives at Loyola University.

Florence Yun is a Project Manager within Information Technology Services here at Loyola. In this role she manages various projects through-out the University, supporting others with their project management needs and continuing to enhance Loyola's project management methodology. Florence currently is supporting our Voicemail Migration, Novell to Microsoft Migration, On-Demand Training pilot, PARCS Replacement Initiative and a few smaller projects.

Prior to Loyola, Florence supervised a team of analysts as Lead Applications Analyst in the Information Technology group at the firm formally known as Sonnenschein Nath and Rosenthal. She has over 20+ years of solid experience with legal, healthcare, environmental, manufacturing and education services.

In addition to her current responsibilities, Florence remains active in several professional and community service organizations, and serves on several advisory boards.

Florence is a Loyola Alum and holds a B.A. in Communications with a minor in Computer Science. She has her MCP in MS Project and hopes to become PMP certified shortly and obtain her MBA at Loyola. Florence has been at Loyola since 2008.


Information Technology Services
1032 W. Sheridan Ave. · Chicago, IL 60660 · 773.508-4ITS


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