BlackBerry
The Information Technology Services department is now offering support for the Research in Motion (RIM) Blackberry. This limited support includes the integration of the Blackberry device with your Novell GroupWise e-mail account and is available 8:00 AM – 5:00 PM Monday through Friday.
You (or your department) are/is responsible for purchasing your own Blackberry to integrate with your Novell GroupWise account. You can purchase any model Blackberry from the cell phone provider of your choice, however, ITS has negotiated special pricing with two vendors.
AT&T - Account rep for Loyola is Curtis Hardy at 708.280.7869 curtis.hardy@att.com, or you can order through the website http://www.cingular.com/benefits/loyolachicago. Login: LUCCRU Password: Loyola07 (Please note: the password is case sensitive.) The discount will get applied at checkout. AT&T provides International coverage in many European and Asian countries.
USA Mobility - is a reseller for Nextel/Sprint and they offer Loyola special pricing on devices and service plans. For corporate purchases (or support), contact Richard DePadro at richard.depadro@usamobility.com. You can also order from their website: https://cellular.usamobility.com/index.jsp?company=3561391
ITS will support the integration of your Blackberry device with Novell GroupWise. For support on general use of or problems with the Blackberry, please check your Blackberry documentation or contact your cell phone service provider.
BLACKBERRY SUPPORT
How Do I Get My Blackberry Setup?
There are two ways to get email, calendar and contact information on your blackberry. One method is to use the Blackberry Internet Service (BIS) and the other is to be added to our university Blackberry Enterprise Server (BES). What is the difference between BIS and BES?
GET MORE FROM YOUR BLACKBERRY:
Blackberry Support Website - http://www.blackberry.com/support
Blackberry Crash Course for Executives - http://www.novell.com/coolsolutions/tip/15913.html
Blackberry Accessories - http://www.blackberrysource.com/
Blackberry Owner's Lounge - http://www.discoverblackberry.com/ownerslounge/