Loyola's Move to Microsoft Exchange Brings New Messaging and Collaboration Tools
Microsoft Lync is a unified communications service that provides a range of collaboration features, such as:
- Instant messaging
- Presence capabilities for real-time status information about your contacts
- Computer-to-computer audio and video calls
- Traditional conference calling
- The ability to sharing your desktop with contacts
- The ability to share PowerPoint presentations with your contacts
- Whiteboard and polling tools for online meetings
Most Lync services were rolled out as part of Loyola's recent email upgrade and are integrated directly into Microsoft Outlook.
Basic tasks in Lync 2013
Using Lync’s Audio and Video Features
Your computer must be set up for audio and video before you can use Lync’s calling features, so you may need to purchase additional equipment (microphone, speakers, and camera). A list of recommended devices is available on the Purchasing Notes page.
Lync 2013 for Mobile Devices
You can download the Lync 2013 app for Windows, Android, iPhone/iPad, and other devices directly from Microsoft. Their Lync 2013 for Mobile Clients page provides a list of devices for which mobile apps are available, and includes links to help you get started on your phone or tablet.
Lync and Unified Messaging
On March 17, 2014, a University-wide voicemail upgrade will bring additional functionality to the Lync toolbox. When complete, the voicemail system at Loyola's lakeside campuses will be integrated with Exchange, Outlook, and Lync, allowing you to access email, voicemail, calendar, and contacts anywhere, on any device. For more information, see About the Voicemail Upgrade.