About the Voicemail Upgrade
Welcome to Unified Messaging!
Loyola's recent migration to Microsoft Exchange brought us new email, calendaring, and collaboration tools. The final phase of this upgrade—a move to unified messaging voicemail—went live in March 2014.
"Unified messaging" is the integration of different electronic messaging and communications technologies, such as e-mail and voicemail, into a single interface, accessible from a variety of different devices. In the past, different technologies delivered messages through their own systems, which couldn’t interact with each other. With unified messaging, however, you can access email, voicemail, calendars, and contacts anywhere, on any device. You can hear your email and calendar items over the phone or listen to your voicemail messages from within your Outlook inbox.
- Getting Started with Loyola’s New Voicemail System
- Unified Messaging Voicemail: Common Commands
- Unified Messaging Command Chart (Complete List of Options)
If you need assistance with your unified messaging voicemail account, please contact the Help Desk at firstname.lastname@example.org or 773.508.4487.