Loyola University Chicago

Information Technology Services

Outlook 2013: Working with the Address Book

As part of Loyola’s email upgrade, we’ve migrated the University’s global address book as well as any personal contact lists you had created in GroupWise. Though this part of the upgrade was relatively uneventful, there are a few things you should know:

Outlook 2013 will auto populate email addresses when you’re sending a message, but this is a learned behavior.

Outlook will auto populate an address only after you’ve sent a person a message or after they’ve been part of a conversation that you’ve responded to, even if they’re in your address book. So it can take several days or weeks before this feature feels fully functional to you.

You can use the Check Names button to quickly search the address book.

  1. From within your new message, type in part of all of the person's last name.
  2. Click Check Names.

If Outlook recognizes the person you're looking for, it will insert the full address. If there's more than one person that matches what you type, the Check Names dialog box will appear with a list of possibilities. Select the person you're looking for and click OK.

You'll need to make one change to ensure that your frequent contacts fully integrate with the address book.

  1. Click People in the bottom left corner of the Outlook window.
  2. In the left panel, you'll see your contacts lists. Right-click on Frequent Contacts, and select Properties.
  3. In the pop-up window that appears, select the Outlook Address Book tab.
  4. Click the check box labeled Show this folder as an e-mail Address Book so it is selected.
  5. Click OK.

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