Support Resources to Help You Navigate Loyola's Move to Microsoft Exchange
Loyola is currently using an online, on-demand training service called Atomic Learning. For more information, please see the Atomic Learning page.
Documentation and Videos
Using E-mail and Calendars:
Outlook 2013 Quick Start.pdf This four-page Microsoft-produced PDF can be printed or reviewed on screen. Screen shots show you where to find key elements, such as the folder lists, inbox, task ribbon, and calendar, and a list of common commands provides basic instructions.
What's New in Outlook 2013 This short video from Microsoft provides a quick tour of the Outlook screen and highlights basic features.
Basic Tasks in Outlook 2013 This web page from Microsoft provides a quick walk-through of the basic steps for your e-mail, contacts, and calendar.
Office 2013 Calendar Basics This 15-minute video from Microsoft can be downloaded and viewed in PowerPoint. You'll learn about the different calendar views, how to create an appointment, sharing your calendar, and more. After downloading, click F5 or Play Slide Show to start.
Create and Add an Email Message Signature Signatures were not migrated as part of Loyola's email upgrade. This short web page from Microsoft shows how to re-create personalized signatures, including text, images, logos, or even an image of your handwritten signature.
Working with the Address Book The University’s global address book was migrated to Exchange, along with any personal contact lists you had created in GroupWise. This page includes a few tips for working with these contacts in Outlook.
Outlook Notes for Former GroupWise Users Though the transition to Outlook can be intuitive, you'll notice that some features are found in a different place or have slightly different functionality than in GroupWise. The list highlights a few of these differences.
Reconnecting to a Shared Email Resource If you've been given access to a shared mailbox or calendar, you may need to open it manually the first time you use it. This PDF provides step-by-step instructions for doing so.
Setting Up Your Outlook Mailbox Manually This PDF is for faculty and staff who wish to set up an Outlook mailbox on their own using the full desktop client (for example, if you have a non-imaged Windows machine on campus or if you have Outlook on a Windows laptop or desktop at home and wish to use it to access your Loyola email account). The instructions were created with Outlook 2013, but the process is similar if you’re using Outlook 2011 or 2007.
Basic Tasks in Lync 2013 Lync provides instant messaging along with web, voice, and video conferencing. This series of web pages from Microsoft covers basic Lync tasks, such as adding contacts or sending an instant message.
Quick Reference - Lync Meetings.pdf This two-page PDF from Microsoft is a printable reference card with instructions for using Lync's audio and video conference features as well as the desktop sharing tool.
Microsoft Lync 2013 for Mobile Clients This page from Microsoft lists the mobile devices for which Lync 2013 mobile apps are available. Also included are links to resources that will help you get started with using Lync 2013 on your phone or tablet.
Just for HSD:
Windows 7 and Office 2013 Documentation This page is designed for faculty and staff within the Health Science Division who are receiving new PCs in advance of their March 2014 email upgrade. The documents and videos listed will help you get started with your new Windows 7 system and several of the Office 2013 programs that have been installed.
Get Started with SharePoint SharePoint provides a single, integrated location where students can efficiently collaborate with team members and share knowledge. This document from Microsoft describes basic tasks and information to get you started.