Student Tech Support
Student tech support (part of the Help Desk) is a complimentary "best effort" technical support available for Loyola students. Service and *support includes, but is not limited to, the following:
- Device Configuration & Loyola Netreg
- Internet Connectivity Issues
- Mac and Linux Support
- Microsoft Windows Maintenance
- Virus and Malware Removal
Support is by "APPOINTMENT ONLY"
If you are a Loyola Student requiring technical support, contact the ITS HelpDesk at 773.508.4487 to schedule an appointment
Contact the ITS Help Desk at 773/508-4487 or send an email to firstname.lastname@example.org. Email: be sure to include a complete description of the problem.
Appointments are made during normal office hours Monday - Friday 10 am - 5 pm
Virus and malware removal takes time. We suggest students plan on 1.5–2 hours.
No, we do not have the resources and security to lock-up your device in our office.
Due to licensing key restrictions, ResNet will no longer provide system back-up and reinstallations