Loyola University Chicago

Information Technology Services

ResNet

ResNet is a complimentary "best effort" technical support available for Loyola students. Service and support includes, but is not limited to, the following:

  1. Device Configuration & Loyola Netreg
  2. Internet Connectivity Issues
  3. Mac and Linux Support
  4. Microsoft Windows Maintenance
  5. Virus and Malware Removal

ResNet is by "APPOINTMENT ONLY"

If you are a Loyola Student requiring technical support, contact the ITS HelpDesk at 773.508.4487 to schedule an appointment

 

Contact the ITS Help Desk at 773/508-4487 or send an email to helpdesk@luc.edu.  Email: be sure to include a complete description of the problem.

Appointments are made during normal office hours Monday - Friday 10 am - 5 pm

Virus and malware removal takes time. We suggest students plan on 1.5–2 hours.

No, we do not have the resources and security to lock-up your device in our office.

Due to licensing key restrictions, ResNet will no longer provide system back-up and reinstallations