HSD's Move to Microsoft Exchange Brings New Collaboration Tools
Basic tasks: Lync 2013
Microsoft Lync is a unified communications service that provides a range of collaboration features, such as:
- Instant Messaging
Instant messaging (IM) is an efficient way to connect with your contacts in real time and on a moment’s notice. Less formal than email, faster than a phone call—IM is tough to beat for speed and ease of use. You can send an IM from anywhere in Lync where you see a contact.
Presence is a real-time status indicator that lets people see whether their contacts are available. Presence is based on your Outlook calendar or your Lync activities, though you can also manually set your presence status to control how or whether you want people to get in touch with you.
- Computer-to-Computer Audio and Video Calls
If your computer is set up with speakers, a microphone, and a camera, you can use Lync to call other audio- and video-enabled contacts.
- Desktop Sharing
Lync lets you share your screen during a meeting or an IM conversation so others can see what you're working on. You can share one program window, multiple program windows, or your entire desktop.
- Other Meeting Tools
Lync also offers a whiteboard tool where you can work collaboratively with others via IM or an online meeting, as well as a live polling feature.
Lync services are now available to many HSD users as a result of the March 2014 email migration. (The program was installed automatically if you download the Outlook 2013 desktop client.)