Loyola University Chicago

Information Technology Services

Supported Operating Systems

Information Technology Services (ITS) will only provide support or grant network access for the versions of Operating Systems that meet the security requirements for a safe and secure computing environment.  This document is intended to provide information on what operating systems are acceptable for use at all campuses of Loyola University Chicago.

Loyola Owned Computers

The current Windows operating system that is installed and supported on all Loyola-owned desktops and laptops is Windows 7.  Windows 7 is installed and maintained by ITS or by specific departmental IT departments.  ITS maintains copies of the Windows Operating System licensed for Loyola University Chicago owned computers only (not personally owned or student computers).

Personally Owned Windows Computers

Students, faculty and staff, are all required to be registered on Loyola wireless networks and wired networks in the residence halls.  Loyola provides free wireless access for all devices to all students, faculty, and staff. To ensure the security of our networks, you will periodically be prompted to download the Bradford Dissolvable Agent, which checks for compatibility. If your computer is not fully updated, is running an “out of support” operating system, is missing the appropriate anti-virus, or has peer-to-peer file sharing programs installed, you will not be allowed onto our network.  Supported operating systems include:

  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Vista

About Windows XP

Microsoft no longer provides security updates or technical support for Windows XP. Security updates patch vulnerabilities that may be exploited by malware and help keep users and their data safer. PCs running Windows XP after April 8, 2014, should not be considered to be protected, and it is important that you migrate to a current supported operating system – such as Windows 7 or 8.1 – so you can receive regular security updates to protect your computer from malicious attacks.

If you have equipment that requires Windows XP to function, such as scientific instrumentation or scanners that do not function on Windows 7 or higher, please contact the ITS Helpdesk.  We will work with you to discuss upgrade options or make accommodations for your XP computer that will provide an additional level of security and keep the computer safe.

Macintosh OS X

Information Technology Services (ITS) does not currently provide full support for Macintosh computers regardless if purchased individually or with university funding.  Macintosh computers running OS X versions 10.7.5 through 10.11.x will be allowed onto the network if the latest updates are applied.

Loyola does not maintain a licensing agreement with Apple. As a result, ITS does not distribute the Macintosh OS to Loyola users. Users who want to install OS X on their computers must purchase both media and license from the App Store.

  • Operating Systems other than Macintosh OS (for example, Windows via Parallels or Boot Camp) running on Apple computer hardware are unsupported.
  • Any Macintosh OS running on hardware other Apple computer hardware is unsupported.

Tablets, PDAs and Smartphones

  • iOS 5 and above
  • Android 2.3 (Gingerbread) and above
  • All Blackberry versions that contain a web browser
  • Windows Mobile 2003SE and above
  • All Windows Phone versions

Linux Operating Systems

  • Loyola will provide best efforts to permit access for Linux operating systems and cannot guarantee access.
  • Most standard distributions will work.

History:

  • September 16, 2014: Initial Policy
  • June 22, 2015: Annual review for PCI Compliance
  • June 22, 2016: Updated operating system version, Annual review for PCI Compliance