Loyola University Chicago

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Using PAM to Reroute your Loyola email

To re-route your Loyola e-mail, you will need to go to PAM. You will need to either open that link in a new window, or print out a copy of these instructions. You will also need to know what your password is currently set to.

Once at PAM, you will need to either type in your username in the Username field or type in your last name in the Last Name field. If you have a long last name, you can simply type the first few characters then a *, such as baze*. Then click the Next button under the box you typed in.

You should see a screen with one or more login IDs. Locate your ID and click on it. If you do not see your ID, go back to the initial screen and make sure you correctly typed your login ID.

Type in your password in the Password: field and click Next.

On the next screen titled Identification, scroll to the bottom to find the E-Mail Address textbox

Type in your preferred e-mail address and click Save. Please note, if anyone sends e-mail to your expanded Loyola address (username@iris.it.luc.edu), the message will not be re-routed. As a result, please only give your mail correspondents the shortened version of your email address: username@luc.edu.

Re-Routing Back?
If you are re-routing your e-mail back to your University e-mail program, then you must enter your full e-mail address in the "E-Mail Address" field:

GroupWise users: username@gw.luc.edu
StudentEMail users: username@iris.it.luc.edu


To re-route mail for GroupWise or Orion users, you must also set an E-Mail forwarding rule.

GroupWise Desktop: (faculty and staff only) 

  1. Open your GroupWise account.
  2. Choose Tools | Rules from the menu bar. Click New.
  3. Type forward in the "Rule name:" field.
  4. Click the When event is drop-down menu. Choose New Item.
  5. Click "Received" and "Posted" in the "And items are:" list.
  6. Click the Add Action pop-up list and choose Forward. The Forward window opens.
  7. In the "To:" field, type your new e-mail address. In the "Subject:" field, type forwarded message.
    DO NOT "CC:" or "BC:" your Loyola e-mail account.
  8. Click OK, then click Save.

GroupWise Web Access (students, faculty or staff)

Students must use GroupWise Web Access  to write the appropriate rule(s).

 

Orion: (faculty and staff only)

  1. Open your Orion account.
  2. Type mailforward at the prompt.
  3. To forward your Pine mail to your GroupWise account, type 1 and press Enter.
    To forward your Pine mail to another account, follow the on-screen directions.

      For more information about Orion's forwarding functions, quit mailforward and type man forward at the Orion prompt. That command takes you to the forwarding section of the Orion manual. If you have additional questions, please contact the ITS Support Center.

       

      E-mail re-routing takes an hour to begin. Remember that re-routing will only affect new messages; check your Loyola e-mail account for messages received before you re-routed. Everytime you switch e-mail providers while at Loyola, you must re-route your e-mail to your new address. Now click on the door icon to logout.

      NOTE:

      There is a quota limit on items that you can keep in your GroupWise mailbox. It's important to know that when you re-route your e-mail, GroupWise still retains a copy of that e-mail. For this reason it's very important that you periodically log into your GroupWise account and clean out old e-mails.