PrintWise Introduction

PrintWise is the campus-wide network print solution introduced to address laser printing abuse, waste and rising costs at Loyola University Chicago. The program provides members of the University community with fast, secure, cost-effective, quality laser printing.

PrintWise benefits include reduction of waste, better allocation of University resources, and a standardized, campus-wide printing solution. Since the introduction of PrintWise, waste printing has been reduced over 40% in existing labs.

Where Is PrintWise?

Refer to the following link for a list of available locations http://www.luc.edu/its/labs.shtml

PrintWise Allocation

Each registered student receives a $7.00 allocation (100 black and white pages at .07 per page), called the PrintWise account, on his/her Campus Card. This allocation is provided in $3.50 increments at the beginning of the semester each academic year. Unused allocations do not carry over from each academic year and are non-transferable to other cardholders.

If an allocation is depleted, printing costs will be deducted from cardholder's RamblerBucks account. Additional funds can be added to the RamblerBucks account at various locations across campus and on-line. Visit http://www.luc.edu/campuscard/bucks.shtml for additional information.

Faculty who use PrintWise locations for research may request a PrintWise account by completing the on-line allocation request form. Requests will be processed within 48 - 72 hours.

PrintWise Refunds

If your PrintWise output is significantly smudged, faded, streaked, spotty or creased, you can request a refund. Complete a refund request slip available at sites using PrintWise. Attach the entire bad print job and submit it to the lab or library staff. Refunds will be reviewed and processed within 7-10 days. If your refund is approved, Campus Card Services will credit your PrintWise or RamblerBucks account. If your refund is denied, an ITS representative will contact you and explain why.

• User errors, such as typos or printing the wrong document, will not be refunded. To prevent printing a blank sheet as the final page, be sure to preview your document before printing. Then, ask for a page range that excludes a blank final page.
• If there is a printer jam while your job is printing, do not turn the printer off. The printer will re-print your job once the jam has been cleared. PrintWise will not charge you for the lost page or pages.