Loyola University Chicago

Information Technology Services

student email and communication options

 

 

May 2010
Sponsor: Enterprise Project (Malisch) / Project Manager: Vonder Heide / Health:

  • It was determined that implementing a second email system into Loyola's environment would require a significant effort in modifying LUWare and several web application.
  • With only moderate student interest in making a change in email providers, lowered priority for this project given the add'l development resources required to rework application dependencies.
  • Currently monitoring Google activity related to recent performance / customer service issues.
  • Next Steps: (1) Determine cost/effort to increase storage on current student email system. (2) Continue to review situation and determine if it's best to delay or defer a move to a new student email system.

March 2010
Sponsor: Enterprise Project (Malisch) / Project Manager
: Vonder Heide / Health:

  • It was determined that implementing a second email system into Loyola's environment would require a significant effort in modifying LUWare and several web application.
  • With only moderate student interest in making a change in email providers, lowered priority for this project given the add'l development resources required to rework application dependencies.
  • Currently monitoring Google activity related to recent performance / customer service issues.
  • Next Steps: (1) Determine cost/effort to increase storage on current student email system. (2) Continue to review situation and determine if it's best to delay or defer a move to a new student email system.

December 2009
Sponsor: Enterprise Project (Malisch) / Project Manager
: Vonder Heide / Health:

  • Met with primary stakeholders (Student Development, Student Government, Alumni Relations, Provost Office, UMC, and Enrollment Management) to discuss various student email options.
  • Consensus from all groups is to move forward with Google G-mail offering. 
  • Next Steps: (1) Review recommendation with Cabinet, (2) Begin contract negotiations and develop implementation schedule to support current student population and the incoming class of 2014 for this coming Fall.

August 2009
Sponsor: Enterprise Project (Malisch) / Project Manager
: Vonder Heide / Health:

  • Had preliminary discussions with a consulting firm on how to implement an outsourced solution, such as Gmail.
  • Solicited information from other universities on how they were addressing student and alumni email.
  • Alternative to offer forwarding service allowing students to choose their preferred email provider is under consideration.
  • Next Steps: (1) Meet with student and faculty groups and Student Development to discuss the use of Loyola email.