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Loyola University Chicago

Information Technology Services

Password Self-Service

‌Welcome to Loyola’s new Password Self-Service tool. The system, which has replaced Personal Account Manager (PAM), allows students, faculty, and staff to reset network passwords quickly and independently, eliminating the need to contact the Help Desk when passwords are forgotten or accounts locked. Password Self-Service is available at www.luc.edu/password.

Password Self-Service

What Can I Do with Password Self-Service?

The new tool has four options:

Who Can Use Password Self-Service?

Password Self-Service is available to all students, faculty, and staff on the University network. At the Health Sciences Division (HSD), this includes all students along with faculty and staff who work in the Marcella Niehoff School of Nursing building. Others from HSD will gain access to the tool this summer as they are migrated to the University network.

Who Do I Contact for Help?

If you have any questions about or need help with Password Self-Service, please contact the Loyola University Help Desk at helpdesk@luc.edu or 773.508.4487.

Password Self-Service is available at www.luc.edu/password.

Loyola

Information Technology Services
1032 W. Sheridan Ave. · Chicago, IL 60660 · 773.508-4ITS

helpdesk@luc.edu

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