Law Media Services
Law Media Services reports to the Director of Law Technology ( Michael Lonero ), who also oversees the Law School Computing Services  (LSCS).  It is important to note that these are separate departments with separate staff resources.  While LSCS staff resources may provide some administrative and technical assistance to the LMS staff, the Law Media Services staff responds to all School of Law media requests.

Law Media Services generally provides support for events and classes between the hours of 11am and 7:30pm Monday through Friday.  If Law Media Services resources allow, support may be provided for events that occur outside of these hours when requests are made well in advance of the event.

 TO REQUEST MEDIA SERVICES SUPPORT OR TO ASK A MEDIA SERVICES QUESTION
E-mail LMS at LawMediaServices@luc.edu and include the following details:

Confirmation
LMS will track and respond to all requests submitted and will follow up with a confirmation e-mail once they commit to providing the requested service.

REQUESTS MUST BE MADE WELL IN ADVANCE OF THE EVENT
Law Media Services staff and equipment resources are limited.  In order to meet requests for services, all requests should be made as far in advance as possible.  However, a minimum of 72 business hours advance notice is required to be able to respond to requests.  When a room request is submitted for an event, a request to LawMediaServices@luc.edu for necessary media services should also be submitted.  If you wait to make requests to Law Media Services you run the risk of those servicse not being able to be provided.

WATER TOWER CAMPUS CLASSROOMS
Currently the School of Law share classrooms with other university departments and the AV equipment in those classrooms is primarily supported by the University Media Services group. School of Law Media Services can only provide limited support in those rooms.  This will change over time as the School of Law renovations are completed and the School of Law controls its' own classrooms. Our new School of Law classrooms will be supported primarily by Law Media Services.

WTC classrooms are designed to be self-serve AV rooms.  No special arrangements are required to use the equipment in the classrooms.  Documentation that provides step-by-step instructions for using the equipment in each classroom should be in each of the rooms.  That documentation will include a phone number that can be called if the equipment is not working properly.  A University Media Services person will respond as soon as possible if a report is made to that number.

If you need AV equipment that is not normally in the classroom, please e-mail LawMediaServices@luc.edu.  As much advanced notice as possible is required to ensure the rooms can be prepared for an event.  Advanced notice is mandatory for all requests for events that may require a Law Media Services Services staff person to be on site during the event.

NON-CLASSROOM SPACES
Conferences, symposia and other events are often scheduled in non-classroom spaces.  Most non-classroom spaces on WTC, such as Kasbeer Hall, Rubloff Reception Room, Rubloff Auditorium as well as other similar spaces, do not have installed AV equipment. As much advance notice as possible, but no less than 72 business hours, is required to ensure that the rooms can be prepared for an event and that appropriate staffing is available.

TRAINING
AV in the classrooms is designed to be self-serve and detailed instructions are in hte room explaining exactly how to use the equipment.  However, it can be helpful to have someone go throught the steps with you if you have never used the classrooms before or if you have not used them in some time and want a refresher.  The LMS staff members are happy to provide individual or small group training sessions on the use of classroom equipment.  A training sessions takes as little as 15 to 30 minutes.  If you would like to schedule an individual session, e-mail LawMediaServices@luc.edu and indicate dates and times that you could meet with a LMS staff member.

REMINDERS