Loyola University Chicago

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Outcomes Performance Management Certificate Program

The principal goal of the Outcomes Performance Management Certificate Program is to prepare a cadre of health-care leaders with the knowledge and skills to design and implement systems that produce desired health outcomes. Increased national concerns about health-care safety and effectiveness makes this understanding and ability essential for leaders in 21st century health-care organizations. Students will learn to create a business case for quality, examine the relationship between policy development and performance management, understand a variety of measurement techniques, design a quality infrastructure in their organization, and apply current best evidence and consumer requirements to developing standards for quality. 

The Outcomes Performance Management Certificate Program is designed for registered nurses (with bachelor's degrees), physicians, dietitians, physical therapists, occupational therapists, and others who wish to advance their knowledge of theories, models and methods that are used to improve health care. Students will gain an understanding of national and local perspectives on quality and health-care policy issues as well as skills in application of the various methods and processes of performance improvement. Students will learn to redesign health-care processes, use information technology, develop effective health-care teams, coordinate care, and enact performance and outcome measurement. Most courses meet in the evening at Loyola's Water Tower Campus on North Michigan Avenue or at Loyola University Medical Center in Maywood, Illinois.

Curriculum

The Outcomes Performance Management Certificate Program requires students to complete a sequence of four graduate-level courses. Entering students will be assessed regarding data management competencies, and courses will be selected to match each student's abilities and goals. Information Systems for Health Care Management is a prerequisite for students without experience in data management. Courses are taught by both the School of Nursing and School of Business faculty.

Required Courses

CMAN 439 - Outcomes Performance Management (Theory)
CMAN 440 - Outcomes Performance Management (Methods)

Electives

School of Business Courses

Quality Management for Performance Improvement
Management of Service Operations

Application Requirements

For graduate admission to the Niehoff School of Nursing, applicants must submit:

The application and all supporting documents must be sent to Graduate Enrollment Management at the following address:

Graduate Enrollment Management
Loyola University Chicago
820 North Michigan Avenue
Chicago, IL 60611
Phone: 312.915.8950
E-Mail: GradApp@luc.edu

For more information on the academic program, or to arrange a visit, please contact:

Dr. Ida Androwich, Specialty Coordinator
Phone: 708.216.9556
Email: iandrow@luc.edu