Loyola University Chicago

Quinlan School of Business

Curriculum

Project Management Certificate

Days 1–2

The first two days of the program identify key factors that lead to a project’s success and describes the Project Management Institute’s five Project Management Processes and each activity that occurs within each process. Participants will facilitate a work breakdown structure (WBS) on a real world project, describe techniques to influence project stakeholders (even when they don’t have formal authority), and identify techniques to provide better estimates for projects. Teams will describe strategies for managing changes that inevitably occur within projects, learn about critical paths, and how to use them successfully to manage any project.

Topics for Days 1–2
Key Project Management Concepts
  • What is a project?
  • Why do projects fail?
  • Rolling wave planning
  • The triple constraint
People and Projects
  • Key insights into leading teams, and managing stakeholder relationships
Initiating a Project
  • Aligning projects to business needs
  • Developing a project charter
  • Understanding project stakeholders
Planning a Project
  • The payback of planning (without going into analysis-paralysis)
  • Developing a scope statement
  • Defining success criteria
Work Breakdown Structure
  • Why develop a WBS?
  • Practical techniques for facilitating WBS sessions
Estimation Techniques
  • Concepts to improve estimating
  • Overview of estimation techniques
Critical Path
  • What it is and why it matters
  • Practical examples of how to use critical path to deliver
Risk Management
  • Risks and projects
  • Practical techniques to identify and plan for risks
Control Planning & Closing
  • Planning for quality
  • Planning for effective communication
  • Practical tips for closing a project and drawing out lessons learned

Day 3–5

The second half of the program covers advanced techniques designed to map participants toward earning credentials in Project Management. Participants will analyze which projects should be selected over others, helping to ensure project selection is accurate and efficient and that stakeholder expectations are managed. The course will touch on cost management and earned value analysis plus cover practices to build quality management and project procurement management into projects. Participants will learn to identify appropriate conflict handling styles for any situation in order to better manage project conflict, and to describe methods to improve accountability and influence skills among project team members.

Topics Day 3–5
Project Selection Methods
  • Project lifecycle vs. Product lifecycle
  • Benefit measurements methods, such as Weighted Scoring Model, Benefit Cost Ratio (BCR), and Cash Flow Analysis Techniques
  • Hands-on exercises to develop skills with each technique
Stakeholder Analysis
  • The importance of thoroughly identifying stakeholders
  • Approaches to analyzing stakeholders in order to better manage their expectations
  • Dealing with stakeholders who are obstacles
Cost Management
  • Techniques to estimate project costs.
  • Best practices for project cost budgeting
  • Earned value management principles and formulas
  • Hands-on exercises to develop skills with earned value principles
Quality Management
  • The importance of prevention over inspection and other key quality lessons
  • Influential voices in quality management
  • How to plan quality into projects
  • Quality assurance and quality control
Procurement Management
  • Best practices for project procurement management
  • Applying those practices in your organization
  • Contract types and concepts
Managing Conflict
  • Sources of conflict on projects
  • Conflict handling modes & techniques
Accountability & Influence
  • Techniques to improve accountability and influence on teams
Negotiating Skills
  • Stages of negotiating
  • Hands-on negotiating exercise

Execution, Monitoring, and Control

Create and manage the project with the intent of meeting and exceeding customer/sponsor expectations. This involves assuring quality, tracking progress, making appropriate decisions and managing changes as required. Topics include:

  • Control process
  • Control flow chart
  • Effective control systems
  • Data collection
  • Quality assurance
  • Mechanism for measuring
  • Reporting status/briefings of plan vs. actual
  • Change control process
  • Contract administration

Closeout

This process group, when properly established, is a foundation for future project success. It involves closing the project, summarizing, reviewing and evaluating what was learned. Topics include:

  • Closeout process
  • Contract termination
  • Final data collection
  • Analysis of project and process
  • Post-project review
  • Lessons learned
  • Archiving documentation
  • Certificate completion