During an emergency, you can reach the Rome Center directly, call: 011.39.06.355881.
You can also reach the Rome Center Chicago Office, call: 800.344.ROMA or 773.508.7662; or e-mail us at: firstname.lastname@example.org.The office is open during these hours:
- Monday–Friday: 8:30 a.m. - 5 p.m., Central Time
After hours, please call Campus Safety's 24-hour hotline at: 773.508.6039. They can reach JFRC staff if necessary.
If your student has CISI health insurance you have access to Team Assist, CISI’s worldwide, 24-hour emergency assistance service. If your son or daughter has a health related emergency call Team Assist immediately. To call from within the US, call 877-577-9504. From outside the US, you can place a collect call to 240-330-1520. You can also email OPS@europassistance-usa.com.
If your son or daughter is dealing with a problem or question in Rome, please encourage him or her to see a Student Life Assistant (SLA), staff member, the Chaplain, the directors or a faculty member in Rome. The five Student Life Assistants live within the residence halls and the Dean of Students also lives on campus. At orientation, students will meet the staff and become familiar with where they can reach them. These people are dedicated to assisting your son or daughter with whatever issue, question, or problem might come up.
Again, although we do want your son or daughter to try to resolve whatever issues may come up in Rome themselves, if you have concerns or questions, the Rome Center Chicago Office is happy to help.
For non-emergency situations, you may contact us via e-mail or direct phone lines: