Loyola University Chicago

Center for Tutoring & Academic Excellence

Frequently Asked ?'s

Answers to Your Tutoring Questions 


   Who can register for Small Group Tutoring sessions?

The CTAE provides services for all LUC undergraduate students and in some cases may be available to help graduate students.  We are best equipped to handle tutoring requests for freshman and sophomore level courses. However, if you are in need of help in junior or senior level coursework we still may be able to help. You can check to see if help is offered in a course via Tutortrac. If you are unsure whether or not your course has tutoring available, you may contact us to see if we have a qualified tutor on staff.


   How and when do I register for Small Group Tutoring?

Registration for Small Group Tutoring opens 2 weeks prior to the beginning of classes each Fall and Spring semester. Registration closes the first business day after the deadline to withdraw from classes with a grade "W."

To register for Small Group Tutoring, please visit TutorTrac.  Do not input a location when searching for groups. 


   How many courses can I request Small Group Tutoring for?

You can request small group tutoring for as many courses as you want. However, you may only sign up for one hour of tutoring per course per week unless you have direct permission from either Jacqueline Walker or Angela Dao (contact information). 


Is One-On-One Tutoring available?

 You may receive One-On-One tutoring if no other students requests small group tutoring for the same time and subject. However, if another request for your subject and time is received, then other students may be placed with you and your tutor. Students with disabilities or other documented needs may be guaranteed one-on-one tutoring upon request through either CTAE staff (Contact Us) or Services for Students with Disabilities


   How long are Tutoring sessions?

  • Small group tutoring sessions last for 50 minutes.
  • The duration of Study Halls depends on tutor availability, please contact us to find out when study halls are being held for your desired subject
  • SI tutoring sessions last between 1 and 4 hours, based on class size and tutor availability. 

   When will my Small Group Tutoring start?

Small groups begin meeting in the third week of the semester. Depending on the availability of our tutors, you should be able to join a group in as little as 24 hours after signing up for tutoring in Tutortrac. Please stop by the CTAE or call our front desk with any questions regarding the status of your request.


   What if I need to miss a Small Group Tutoring session?

Consistent attendance is the corner stone to academic success. Should you need to miss a tutoring session it is required that you contact the CTAE prior to the meeting time of your group. Acceptable means of contact include a phone call to the front desk (773) 508.7708 or an email to tutoringcenter@luc.edu. Any student who has more than 3 absences for the same group in a semester may also be dismissed from that group until they request to return.


The dismissal policy is enforced based on the volume of tutoring requests the CTAE receives. If consistent attendance is not possible for you, our Tutor Led Study Halls might prove to be more effective for your learning style. For our current schedule of drop-in Study Halls click here.


To appeal your removal from a group due to excessive absences, email us at tutoringcenter@luc.edu.


   Where will my Small Group Tutoring Session occur?

Most small groups will meet in the Center for Tutoring & Academic Excellence, Sullivan Center (Room 245) on the Lake Shore Campus.  Some groups may be scheduled in alternate locations, as space and need dictates. The last column of the Study Hall and SI schedules will indicate where those services will occur. If you are unsure where your scheduled group is meeting, feel free to call our front desk at 773-507-7708.


   What is expected of me in a Small Group Tutoring Session?

The best thing you can do to prepare for your tutoring session is to attend class regularly, take notes, and do your homework - then jot down the content areas you would like to address in group, including specific questions. Your peer tutor will be prepared to guide the group in reviewing course material and examining problem areas - but he/she will not be "re-teaching" the material. Your peer tutor can review concepts, help you talk through ideas together, and ask probing questions, but this will be based on the questions you and your groupmates bring to the session.


Participation is key. There are no silly questions! Remember, if you have a question about material, it is highly likely that one or more of your groupmates does too. Be sure to bring your books, assignments, and notes to each session. Also, bring any extra materials like a calculator, charts, or articles that you may need.


What is Supplemental Instruction (SI)?

Supplemental Instruction is an academic assistance program led by peer tutors who have successfully completed the SI course. Tutors will attend the SI course throughout the semester and take notes in order to identify difficult course materials to better facilitate tutoring sessions. In this way tutors are able to lead focused drop in SI sessions that help students learn to blend study skills and course materials while developing other necessary tools to succeed academically.

Currently SI is available for most freshman and sophomore level biology, math, chemistry and physics lecture courses.

For more information about Supplemental Instruction please follow the link here. The SI schedule is available here. Students are welcome to join any SI session, regardless of the course section the session is joined to. 


   What can I expect from my tutor?

Your peer tutor's primary responsibility is to facilitate a learning conversation that helps clarify your questions concerning topics from your class. He/she will be on time and ready to help at every session or will make arrangements with the group to meet at an alternative time/location. He/she will have the subject area knowledge, training, and resources to effectively guide your group toward academic success. You can expect that your peer tutor will keep your sessions professional and confidential. Tutors are interested in your success and want to help you achieve your academic goals. 


   Who else will be in my group?


Groups are comprised of 1-8 students and one peer tutor. Most of the students in the group will be from the same course with the same faculty member.


   What if I have questions between Small Group Tutoring sessions?

Small group learning is based on the use of your group’s resources. Groups are encouraged to exchange emails and stay in contact between meetings for precisely this reason. Some tutors do make themselves available to their groups throughout the week. If this is not the case, the CTAE offers many drop-in study halls and SI sessions across a wide range of topics to assist you should you not be able to contact anyone in your group. Click here for our current drop-in study hall schedule and here for the current SI schedule.


   What are the qualifications of my tutor?

Tutors are sophomores, juniors, seniors or graduate students. Tutors have earned an "A-" or higher in the course they are tutoring and currently have a GPA of 3.0 or higher. Students receive comprehensive training upon hiring and are required to continue their training throughout their employment. As a center we are certified by the National Tutoring Association (NTA), Association of The Tutoring Profession (ATP), and the College Reading and Learning Association (CRLA). Many of our staff have completed the peer tutor certification program that is offered through the CRLA and/or ATP. Our staff is fully committed to helping you along your own path towards academic excellence.