Loyola University Chicago

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Loyola University Chicago

CTA U-Pass

FAQs

Frequently Asked Questions

  • Who Qualifies for a U-Pass?
  • Is a U-Pass available in the summer?
  • Can I opt out of the U-Pass?
  • I want to get a pass but my school does not participate, can I buy one?
  • I want a pass but am not a full-time student, can I purchase one?
  • What if I drop classes from full to part time?
  • What if I add classes that take me from a part-time to a full-time student?
  • Why Am I charged for the U-Pass?
  • I don’t use my U-Pass or never picked up my U-Pass, can I get the charges refunded?
  • I am disabled and unable to utilize CTA, can I have my U-Pass charge refunded?
  • Why didn't I receive a preprinted U-Pass at distribution?
  • How often can I use my U-Pass?
  • Can I let my friend borrow my U-Pass?
  • Can I use my U-pass on Metra or Pace?
  • What if my U-Pass is lost or stolen?
  • My pass was captured by the fare box, what do I do?
  • What if my Card is defective?
  • Who should I contact with questions or concerns?

Loyola

1032 W. Sheridan Rd., Chicago, IL 60660 ยท 773-274-3000

Notice of Non-discriminatory Policy