U-Pass for Graduate School of Business
NEW, starting Winter Quarter 2009, Graduate School of Business students enrolled in 6 or more credit hours will receive a CTA U-Pass.
Qualification Distribution Fee
How it Works Rules and Conditions Lost Cards/Replacement
Click HERE to view the Fall 2009 U-Pass information for the Undergraduate Students and Graduate Students
The CTA U-Pass is your ticket to unlimited riding aboard CTA buses and trains. It offers all full-time undergraduate and graduate students enrolled in participating programs unlimited use and an unparalleled opportunity to take advantage of everything Chicago has to offer. No cash is needed. It’s your connection to shopping, sports events, social activities, art and entertainment centers and anything else that grabs your attention.
STUDENTS WHO QUALIFY FOR THE U-PASS PROGRAM
All Graduate School of Business students taking 6 or more credit hours, with the exception of School of Business programs at Carthage College and students enrolled in the MBA Healthcare Management Program
A University ID is required to pick up a U-Pass.
November 2 - 5, 2 – 6 pm, McGuire Student Lounge (2nd Floor)
All new and returning eligible students who register by October 21 and have their student ID can pick-up their pre-printed Upass at the distribution site. Please bring your student ID. Students are not registered and have their ID by October 21 will need to have a Upass made while CTA is on-site November 2-5.
Students who do not have a pre-printed pass and do not have their pass made while CTA is on-site, November 2 - 5, will not receive their U-pass until November 18.
HOW TO RECEIVE YOUR U-PASS AFTER THE FIRST WEEK OF SCHOOL
Students who have a pre-printed U-pass (registered by October 21), but who did not pick up their pass during the first week of classes, may pick up their U-Pass at the Terry Student Center, 2nd floor information desk. Qualified students who do not have a pre-printed U-pass (registered after October 21) and did not have a pass made while CTA was on-site must wait until the final Upasses are made. Students will be notified by email when their passes arrive on campus which should be on or before November 18.
After the end of the business day on November 11, any student adding classes to full-time status will not be eligible for a U-Pass and will not be assessed the fee; anyone dropping below full-time status will not be deactivated for the remainder of the quarter and charges will not be removed from the student account. Students who picked up a pass, but dropped to part-time status prior to November 11 will have their pass deactivated and will not be assessed the charge.
U-Pass fee is $70 per quarter for Loyola Graduate School of Business students and is included in student tuition fees. This fee is non-refundable. Due to semester break, GBUS students will have two passes, the first valid from November 2 –December 14 and then the second pass January 19 – February 22.
On the bus: Insert and remove your U-Pass into the bus fare card machine on the right side of the fare box with the magnetic strip facing you and the blue arrow pointing down (Make sure you don’t insert it into the dollar bill slot- it will be captured).
On the train: Insert your U-Pass into the turnstile card slot with the magnetic stripe facing you and the blue arrow pointing down. When the green “enter” light goes on, take your U-Pass and go through the turnstile.
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The school name, student name, photo and expiration date must appear on the card.
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U-Pass is limited to exclusive use by the original full-time student card owner.
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U-Pass may not be shared; violators may be arrested and passes will be confiscated.
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U-Pass use is subject to applicable tariffs, conditions, rules, regulations, policies and procedures that the CTA may adopt using discretion.
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If any conditions are violated, the pass will be confiscated for the remaining term without reimbursement.
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Upass is NOT valid on PACE or Metra
Students must bring their valid school ID and $35 fee (cash, credit card or money order only) to the CTA's Customer Service Center at 567 W. Lake Street, Monday-Friday 8am-4pm, to request a replacement U-Pass. A replacement U-Pass will be sent to Loyola University Chicago within 5-7 business days.
CTA will replace lost or stolen U-Pass cards only ONCE per academic term. The replacement fee is non-refundable. Students will not be issued any temporary fare. Upon receipt of the replacement pass, students will be contacted via email to pick up their pass at the 2nd Floor Information Desk at the Terry Student Center.
CAPTURED IN FARE EQUIPMENT
On CTA Buses
The card will be collected. Students will be asked to complete a Report of Captured Fare card (form 3027). Students will be allowed to ride free and given a copy of the report.
Students must bring a copy of the form and student ID to CTA's Customer Service Center at 567 W. Lake Street (Monday-Friday 8am-4pm) to request a replacement U-Pass. The replacement U-Pass will be sent to your school in 5-7 business days. Because the student inserted the card into the wrong slot, they will not be issued any temporary fare. Upon receipt of the replacement pass, students will be contacted via email to pick up their pass at the 2nd Floor Information Desk at the Terry Student Center.
At CTA Rail Stations:
The card will be collected. Students will be asked to complete a Fare Discrepancy Report (Form 3024). Students will be issued a $4.50 transit card and a copy of the report.
Students must bring the report and student ID to CTA's Customer Service Center at 567 W. Lake Street, (Monday-Friday 8am-4pm), to request a replacement U-Pass. When they present the form to the customer service agent, you will be issued an unlimited five-day transit pass. The replacement U-Pass will be sent to your school in 5-7 business days. Upon receipt of the replacement pass, students will be contacted via email to pick up their pass at the 2nd Floor Information Desk at the Terry Student Center.
DEFECTIVE, DAMAGED OR DEMAGNITIZED
On CTA Buses:
The bus operator will allow the student to complete the ride for free. However, students must bring the damaged card and student ID to CTA's Customer Service Center at 567 W. Lake Street, (Monday-Friday 8am-4pm) to request a replacement U-Pass. The damaged card will be collected and students will be issued an unlimited five-day transit pass. The replacement U-Pass will be sent to your school in 5-7 business days. Students will not be charged the $35 replacement fee. Upon receipt of the replacement pass, students will be contacted via email to pick up their pass at the 2nd Floor Information Desk at the Terry Student Center.
At CTA Rail Stations:
The student should present their Upass to the customer assistant to have it inspected. However, students must bring the damaged card and student ID to CTA's Customer Service Center at 567 W. Lake Street, (Monday-Friday 8am-4pm) to request a replacement U-Pass. Your damaged card will be collected and you will be issued an unlimited five-day transit pass. The replacement U-Pass will be sent to your school in 5-7 business days. Students will not be charged the $35 replacement fee. Upon receipt of the replacement pass, students will be contacted via email to pick up their pass at the 2nd Floor Information Desk at the Terry Student Center.
Contact Information
Students are encouraged to contact the Loyola U-Pass Administrator at upass@luc.edu
Students are also encouraged to contact U-Pass at cta-upass@transitchicago.com or call 1-888-YOUR-CTA.
ALL replacement requests are completed in person at the general offices on 567 W. Lake Street. Take the Green Line to the Clinton stop and head east one block. Walk to the second floor Customer Service Department to request a new U-Pass which will be delivered to your school within 5-7 business days.
CTA Address
Chicago Transit Authority
567 Lake Street, 2nd floor
Chicago, IL 60661
Students can also visit www.transitchicago.com