Loyola University Chicago


General Policies

Catered Event Ordering

Please contact us to make arrangements for your event or function. In order to better assist you in the process of setting up and successfully catering your event, please have the following information readily available for your department/organization:

  • Full name
  • Billing information
  • Contact person's name and phone number
  • Event description
  • Menu package requested
  • Event start/end date and time (Do not include setup time)
  • Event location
  • Estimated attendance

We recommend that your food and facility arrangements are made as early as possible to allow us to procure menu items, schedule event location reservations, etc. Your menu item selections should be submitted no less than seven business days prior to the event and three business days prior to the event for beverage services. If you or your department/organization cancels ordered services, Catering Services will charge for any food and labor costs incurred up to the time of service cancellation.

Please submit a final guest count guarantee no later than three business days prior to the event. If we do not receive a guarantee confirmation three business days prior to the event, we will consider your last guest count to be your guarantee. Your department/organization will be billed for the final guest count guarantee or the actual attendance, whichever is greater.

Pricing and Billing

All prices for services and items described in the Catering Guide are subject to change. Prices include menu selection and standard service required for your event. It is best to consider all aspects of your event in order to receive a more accurate cost estimate. Catering Services will prepare a thorough event proposal for you prior to your event. Because service needs vary by group, some services and items are priced separately. These items include, but are not limited to:

  • Table linens
  • Rented specialty equipment
  • Floral arrangements
  • Candles
  • Overtime service
  • Special requests
  • Labor

Any catering service approved for a Loyola University sponsored event will be billed to the department sponsoring the event. Non-University organizations and groups should contact the Department of Conference Services and Special Events for billing procedures and information.

Follow-Up Questionnaire

In an effort to constantly improve service to our valued customers, catering services requests that the contact person for each event complete a brief questionnaire related to the services provided. By helping us get a "customer perspective," we are able to continually exceed expectations.

Click here to complete and submit the Follow-Up Questionnaire