What are the symptoms of COVID-19? (08/28/20 12:00 AM)
At this time, the CDC has identified that COVID-19 symptoms may include one or more of the following:
The University has developed a Symptom Checker application to promote your own health and safety and to improve awareness of the symptoms of COVID-19. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application.
Using the Symptom Checker, students, faculty, and staff are asked to check for any symptoms they have in the morning daily. Depending on their symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed.
Do I have to quarantine for 14 days if I come to campus from outside of Illinois? (07/28/20 12:00 AM)
Effective Monday, July 6, 2020, persons entering or returning to Illinois from states experiencing a surge in COVID-19 cases are required by the Chicago Department of Public Health to quarantine for a 14-day period. Loyola students, parents, staff, and faculty are all subject to this mandate.
A person must quarantine for 14 days from last contact with an affected state upon entering Illinois. The quarantine does not have to take place in Chicago or on campus, but must happen within the state of Illinois.
What happens if I test positive for COVID-19? (07/22/20 12:00 AM)
In preparation for our upcoming semester, Loyola University Chicago’s Emergency Response Management team has been working to develop protocols in accordance with Centers for Disease Control and Prevention (CDC) guidelines that help ensure the health and safety of our community. Given the rising number of COVID-19 cases across our country, it is very likely that incidence within our community will occur in the fall.
Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible. If you have tested positive for the virus, please contact us at COVID-19report@LUC.edu or by calling 773.508.7707.
The University has developed a mobile application through which students, faculty, and staff will be able to identify possible COVID-19-related symptoms. This application also has the ability for the user to self-report a positive case. More information on the application will be shared in a few weeks.
Do I have to wear a mask on campus? (07/01/20 12:00 AM)
Yes, all Loyola faculty, staff, students, and visitors to our campus must wear a mask at all times, both while indoors and outdoors. Appropriate use of face masks or coverings is critical in minimizing the risks to others around you, as you can spread COVID-19 to others even if you do not feel sick. The mask or cloth face covering is not a substitute for social distancing.
You may wear either a disposable mask or a cloth face covering that covers the mouth and nose. Other types of loosely fitting face coverings such as bandanas are not permitted. For more details on using a face covering or mask, click here.
Will the university cut administration costs at this time? What cuts are being made? (05/07/20 12:00 AM)
Our strong fiscal stewardship and discipline implemented in recent years have served us well. We were fortunate to be better positioned than some other institutions going into this unprecedented pandemic and the economic turmoil it has created. This pre-COVID-19 financial position enabled Loyola to take a more measured and methodical approach to cost containment unlike peer institutions that were forced to immediately undertake dramatic cuts in personnel and programming. However, Loyola is not immune to the upcoming financial challenges that our students and their families are already facing.
A number of reductions in administration costs are being implemented at this time, including:
How has Loyola responded to questions by Unite Here, Local 1, about compensation to Aramark employees? (04/14/20 12:00 AM)
Please click here to read the letter sent by Wayne Magdziarz, Sr. Vice President and Chief Financial Officer, to Unite Here, Local 1, regarding Aramark employees.
Given the impact of the COVID-19 pandemic on employment opportunities, what are Loyola’s thoughts on requests for it to compensate Aramark employees who have worked on the University's premises? (04/05/20 12:00 AM)
Our thoughts continue to be with those impacted by the spread of COVID-19, including those who have experienced a reduction in hours or layoffs from their jobs. We appreciate the dedication of the Aramark employees who have worked on our campus. As those individuals are employed and paid by Aramark, and not Loyola University Chicago, compensation questions should be directed to Aramark.
Can Loyola do anything to lessen the financial hardships of contract hospitality employees during this economic downturn? (04/05/20 12:00 AM)
This unprecedented pandemic has created much hardship on a broad spectrum of society all across the globe. Its impact is felt by individuals, communities, government, institutions, and businesses. Like other institutions of higher education who have had to repatriate students and refund housing and meal plans, Loyola University Chicago is no different in experiencing diminished revenue and continued expenditures. The impact on Loyola, our students, faculty, staff, campus partners, and the surrounding neighborhood businesses and people during this pandemic is significant.
It is at a time like this that we focus our limited resources to support employees–both faculty and staff–until we are able to resume routine campus operations. We must also anticipate the financial needs of returning students whose families are impacted. These areas are of highest concern and priority for Loyola. These are tough times requiring tough decisions on many issues. Loyola will be guided by our mission and values as we continue to make decisions that are in the best interests of our students, faculty, and staff so that we can emerge from this current crisis and continue forward as strong as possible.
What is Loyola's position on unions? (04/05/20 12:00 AM)
Loyola University Chicago is pro-social justice and recognizes Catholic Social Teaching, which respects and promotes the rights of individuals to organize. Unions are one such way they may organize. Loyola has a longstanding relationship with maintenance employee unions and respects our employees and their decision to be represented by them. Separately, the University has positive relationships with unionized part-time and full-time non-tenure track faculty in the College of Arts and Sciences and the English Language Learning Program.
How is Facilities making sure that buildings are maintained and any emergencies are addressed during the campus closure? (03/27/20 12:00 AM)
The facilities department has implemented the following practices at all our Chicagoland campuses during COVID-19 campus closure.
Is Loyola ensuring that sustainability measures are put in place while the campus is closed? (03/27/20 12:00 AM)
Yes, the following sustainable measures are being implemented during the campus closure:
How do I know if I was exposed to the virus? (03/26/20 12:00 AM)
You generally need to be in close contact with a sick person to get infected. Close contact includes:
It is strongly recommended that all Loyola students, faculty, and staff use the Symptom Checker app daily to monitor their symptoms for potential infection, even if you do not think you have been exposed to someone with COVID-19.
What is social distancing, and can it help prevent the spread of coronavirus? (03/11/20 12:00 AM)
The CDC encourages implementing social distancing measures as a preventive practice. We again follow the public health guidelines in assisting us to determine best practices for the current situation. These measures include:
Faculty & Staff
Can I access my office? (09/30/20 12:00 AM)
Faculty and staff who need to access their office for any reason may do so according to a schedule of limited openings for buildings that are otherwise closed this semester. A list of buildings and dates/times that they will be open for faculty and staff access can be found here.
Please remember that any person coming to campus must follow Loyola's required personal safety practices, including wearing a mask at all times. Faculty and staff must also follow the city's quarantine order for persons who have traveled to hot-spot states and should complete the COVID-19 Symptom Checker before deciding to come to campus.
What is Loyola’s paid sick time policy? (07/22/20 12:00 AM)
The University provides paid sick leave for regular full-time and part-time staff who are scheduled to work at least 20 hours per week (FTE .50). The University also provides paid sick leave for part-time, hourly staff who work less than 20 hours per week, including temporary, seasonal, active casual hourly staff, and hourly paid student workers.
Please note: To ensure the greatest degree of flexibility, staff may now use any of their paid time-off accruals, including personal/family friendly days, sick, and vacation time during the coronavirus period for pay continuity with manger/supervisor approval.
What Is working remotely (telecommuting) and how does it differ from other forms of work? (07/22/20 12:00 AM)
The CDC guidelines encourage teleworking where feasible and when possible to ensure the ability of the department to meet the business needs of the unit. Telework supports the goal of reducing the density of our campuses. Not all positions are viable for teleworking, please see your manager/supervisor for assessment. Your supervisor/manager will consider a number of factors including:
Employees should work remotely if required to self-isolate and where working remotely is possible. All other employees should see their manager/supervisor.
Employees are expected to self-quarantine at home, away from Loyola, including the University’s residence halls and workplace for at least 14 days if you have traveled to/from/through, come into contact with, or live with someone who has recently traveled to a Level 3 or above country, or if you have traveled to one of the state's covered by the City of Chicago Emergency Travel Order. This includes if you have been exposed to another person who has been exposed to the coronavirus. If you suspect that you meet these criteria, please contact your manager and Human Resources immediately for assistance via benefits@LUC.edu or 312.915.6175.
Remote work arrangements may also be used, as feasible, to support employees who fall into high-risk health categories as outlined by the CDC, and employees who may need to attend to child/senior care needs.
Where can managers find out more information about Kronos and employee timecards during the coronavirus outbreak? (05/22/20 12:00 AM)
Please click here for a presentation on the special coding procedures during the COVID-19 period.
What have we learned during temporary transition to online classes that might carry forward with us when the virus lifts and need for physical distance recedes? (04/27/20 12:00 AM)
The timing of this crisis has provided several valuable learnings for us. It highlighted our preparedness and collective ability to rise to the occasion and shift to an academic delivery method that was not largely a part of our toolkit, and to adopt a teleworking employment structure which was not previously widespread. We learned that our faculty, staff, and our students are extremely flexible, adaptable, cooperative, and supportive through this crisis. We came together in solidarity and validated the readiness of every aspect of our Loyola community.
How is the financial health of the university? (04/27/20 12:00 AM)
Before the onset of the COVID-19 pandemic, higher education analysts predicted a significant decline in overall university attendance across the country. This pandemic has simply accelerated this decline and contributed to financial hardship for families around the world, not only for Loyola, but for just about every institution of higher learning. Universities across the country are struggling because tuition is our primary source of revenue along with revenue from residence halls and some advancement/ donor endowment support.
As you can imagine, lower student enrollment will have a direct impact on our overall budget and our ability to sustain certain operations and activities. We are fortunate to have had strong fiscal stewardship going into the crisis; however, a reduction in revenue will require adjustments to be made to enable our ability to continue to fulfill our commitment to our students and their academic development and to provide for our faculty and staff.
The Higher Ed community, including AJCU schools, are making difficult and bold decisions about staffing, including furloughs, eliminating merit increases, work force reductions, and other cost cutting measures involving staff. How and when will Loyola begin to make these decisions? (04/27/20 12:00 AM)
Like all other sectors ranging from small, mid and large businesses to governments and municipalities, higher education institutions are not immune to the economic realities facing our country. Like others, Loyola Chicago will be faced with the same challenges as a result of the COVID-19 crisis. This crisis has placed many families in a situation where they may no longer have the financial ability to support post-secondary learning experience for their child, at all, not to mention in an on-campus environment. In addition, the awakening to the world of “online learning” for many as a real and doable thing while maintaining high quality instruction will impact decision-making around whether to pursue learning online or on campus. This will be “new reality” for us.
As part of the Emergency Management Response effort stood up in the wake of the COVID-19 crisis, we have about 230 employees who are actively assessing the current public health environment against academic, operational, and financial metrics, and projecting our future state as an institution based on forecasted assumptions. The primary decision-making factors will be the timing of the return to campus and our student enrollment.
As we continue to monitor daily the external climate, we have made every effort to provide employment continuity for our faculty and staff during this period. While we have done well so far, there are tough times ahead for our country and our institution. For Loyola, this might mean that we may not be able to sustain indefinitely the kind of across the board continuity we started with at the beginning of this pandemic. However, we’re doing everything in our power to reduce costs and find ways to increase enrollment and retention and to generate revenue.
How will decisions about employment be communicated to those impacted, as well as to the Loyola community? (04/27/20 12:00 AM)
Decisions that directly impact the livelihood of our faculty and staff are not taken lightly. Our teams are exploring a variety of cost containment options and are doing so with the goal of minimizing impact on our staff and faculty. Be assured that our Jesuit identity and values remains at the forefront of all decision-making. Should these types of actions be required, they will be communicated is a respectful, sensitive, and dignified manner as is consistent with our mission and values. Similar to other HR matters have been communicated in the past, first with a general message to the community, followed by individual communication.
As income and savings become every day conversations in the wake of COVID-19 with layoffs and unemployment rates skyrocketing, how is Loyola remaining a competitive option for students seeking higher education as well as staying competitive in the work place for top tier staff and faculty? (04/27/20 12:00 AM)
This unprecedented pandemic has created much hardship on a broad spectrum of society all across the globe. Its impact is felt by individuals, communities, government, institutions, and businesses. Like other universities who had to repatriate students and refund housing and meal plans, Loyola is no different. We’ve experienced significant revenue declines and unforeseen expenditures.
It is hard to place a dollar value on the enormous benefit a Jesuit, Catholic education delivers to society. The type of education we deliver is more relevant than ever when you look at this unfolding crisis. Our University community seeks God in all things and works to expand knowledge in the service of humanity through learning, justice, and faith. We keep all of those impacted by COVID-19 in our thoughts and prayers. We feel for our students and believe that all of the actions we have taken will help us emerge from this current crisis and continue forward as strong as possible.
How is the University supporting staff members who lack access to reliable computers and internet, space to work at home, child care, and basic food/medical supplies? (04/27/20 12:00 AM)
Managers have been encouraged to work very closely with their employees and ITS to provide technology support, including dedicated resources to assist staff through the transition to working remotely. Since mid-March, the ITS team has been working with staff, faculty, and students to help them secure the technology resources needed to keep the university operational in this pandemic situation. In cases where people are supporting mission critical services, ITS loaned out laptops, webcams, wi-fi hotspots, and other equipment as necessary. To date, over 330 laptops and other equipment were provided to the Loyola community. If anyone finds they are still in need of the technology to support critical University operations, they should contact the ITS Service Desk.
For those scenarios where working remotely wasn’t an option or personal obligations prevented you from carrying out your job duties, every effort has been made for pay continuation through use of paid-time-off paid and the COVID-19 emergency pay which has been provided. We will continue to assess the COVID-19 pay each pay period to identify those employees in need of additional support.
Loyola provides a very comprehensive and competitive health and welfare benefit program. We are proud to be able to provide medical, dental, and vision care to all benefit eligible employees, especially during this challenging health care crisis. Our medical insurance providers, Aetna and CVS/Caremark, have both been very good partners toward supporting the needs of our faculty and staff. The recent communication from HR outlined additional benefit coverages available under the CARES Act, and I strongly encourage you to revisit that communication and also to visit the HR website for additional employee benefits related information.
When we return to campus, would Loyola consider having 100 percent work-from-home days every Friday, or for periods during the summer? (04/27/20 12:00 AM)
This pandemic has required everyone to begin thinking much more creatively about the way in which work is performed. We have a team engaged to focus on strengthening staff engagement and we’ll look to that group to explore this option along with others in the coming weeks. When we are not in an emergency management response mode, decisions about working remotely should be made at the discretion of the manager and based on the business needs of the unit with consideration of the employee’s personal needs. Allowing employees to work remotely on an intermittent basis, when possible, is generally an available option, provided there is no adverse impact on others.
Will Loyola consider creating a more flexible work policy after employees return to campus, such as an “efficient workplace policy” (efficiency valued over working long hours and weekends; perhaps implementing 34 hours as full-time) or increasing hours/flex schedule/time off/work life balance benefits? (04/27/20 12:00 AM)
There is always a balance to be struck between work productivity and more personal life commitments. Prior to COVID-19, a flexible work schedule policy was in place and had been administered successfully by many departments. If you currently experiencing a personal situation where you may need more work flexibility or reduced work hours, you are encouraged to discuss this directly with your manager and/or Human Resources. The use of paid-time-off currently provided by the University is a benefit designed for these types of situations and continues to be an option available.
Our efforts should be to ensure availability and serviceability. Reduced work schedules resulting from limited work requires an analysis around the number of positions truly needed to perform various roles. This crisis might create an opportunity for that analysis to take place. The reality is that in an effort to maintain our viability and competitiveness, we will most likely be looking at doing more with fewer employees versus reducing productivity at this time. Loyola is committed to exploring and providing competitive benefits to support the needs of our faculty and staff.
We currently have a very generous paid-time off program for staff to use toward illness, disability, bridging holidays, addressing family commitments, as well as for simple rest and relaxation. Under the leadership of Human Resources, the Benefits Advisory Committee will play a role in identifying additional innovative benefit options for our employees on go forward basis.
In lieu of COVID-19 crisis, will a retirement package be offered again? (04/27/20 12:00 AM)
The voluntary transition incentive programs offered over two years for faculty and staff were very specific programs designed to provide a pathway for employees who might have an interest in retiring and transitioning in a meaningful and dignified manner, thereby meeting their needs and supporting financial structure of the University. The COVID-19 crisis isn’t related to retirement, so there is no connection between the two, nor plans for any future voluntary transition programs.
What are Loyola’s travel policy restrictions? (04/17/20 12:00 AM)
Given the evolving nature of this global health concern, please stay current on updates to the University travel policy by regularly checking LUC.edu/coronavirus.
Will I be reimbursed for costs related to my ability to work remotely, such as internet and phone? (04/06/20 12:00 AM)
The University has updated the Travel and Business Expense Policy with an Expanded Applicability During COVID-19 Pandemic. Please review this on our Finance website to see if this is applicable to your work circumstances.
If I am not feeling well, how do I know whether to continue working? (03/19/20 12:00 AM)
Employees who feel ill or are sick should stay home, alert their manager/supervisor, seek medical attention from their provider, if needed, and follow the normal sick leave process. Paid time off is available for staff members to use during these circumstances. Please notify your manager as soon as possible if you are ill and need to use paid time off. Please contact Human Resources via 312.915.6175 or firstname.lastname@example.org to address specific situations or for additional questions.
What guidance is University administration using for decision-making for the coronavirus? (03/11/20 12:00 AM)
Senior Leadership reviews coronavirus health and wellness related information provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Illinois Department of Public Health (IDPH), and the Chicago Department of Public Health (CDPH). Based on recommendations provided by the agencies, policies and procedures are drafted and implemented for the safety and wellness of both the University and broader communities.
How are decisions being made to ensure the care and safety of faculty, staff, students, and guests at Loyola? (03/11/20 12:00 AM)
The University follows the protocol prescribed by the National Emergency Management System (NEMS) under the Department of Homeland Security’s Federal Emergency Management Agency (FEMA). Using this protocol and under the direction of an incident commander, teams of individuals are pre-identified to perform specific tasks to manage emergency situations that might face the University.
All key functions are represented on the Emergency Management Team and are responsible for ensuring the safety of our community members and guests, in addition to maintaining academic delivery for our students, and sustaining University operations. This process ensures basic response capability for emergency situations impacting an organization and advances the level of preparedness for such events should they occur.
Where can I learn more about the coronavirus (COVID-19)? (03/11/20 12:00 AM)
The Centers for Disease Control and Prevention (CDC) has the latest information about the coronavirus. Alternatively, you may check the World Health Organization (WHO) website for information about COVID-19. To learn more about preventative and responsive steps taken in the City of Chicago, we invite you to visit the Chicago Department of Public Health (CDPH) website.
Does Loyola have a dedicated coronavirus website? (03/11/20 12:00 AM)
In addition to the formation and work of the Coronavirus Response and Prevention Task Force, the University has created a dedicated COVID-19 (Coronavirus) website on LUC.edu/coronavirus. The website will evolve with relevant updates about our University’s response team, decisions regarding students and operations, Office of International Programs, and other meaningful internal and external resources to utilize and share with the broader community. We recommend frequently reviewing the website to stay informed and prepared.
How can I receive timely updates regarding the coronavirus? (03/11/20 12:00 AM)
Timely information is critical and we will continue to provide updates as the situation develops. Please visit LUC.edu/coronavirus for the latest University updates regarding Loyola’s response about the disease.
Who should I contact for coronavirus-related medical questions and care? (03/11/20 12:00 AM)
Faculty and staff members should contact your primary care provider for coronavirus-related information. Please Note: Loyola Medical Plan members are encouraged to use Telemedicine as their first line of defense in order to limit potential exposure in physician offices. Aetna, Loyola’s medical insurance carrier, usually provides the Telemedicine service for a $40 co-pay. However, for a 90-day period, Aetna is offering Telemedicine visits at a zero co-pay for any reason. Teladoc is available at 855.TELADOC (835.2362), via the smartphone app, or online.
Loyola Medical Plan members may also use the Aetna 24-Hour Nurse Line to speak with a registered nurse at no additional charge. The Aetna 24-Hour Nurse Line is available by phone (800.556.1555) or online via the 24-Hour Nurse Line page available on the Aetna member website.
Does Loyola have an employee health line for faculty and staff to call for assistance? (03/11/20 12:00 AM)
Given the complexities surrounding the virus outbreak, faculty and staff should contact their personal medical provider for information, assistance, and testing as needed.
How can I prevent contracting the coronavirus? (03/11/20 12:00 AM)
The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
How can I get tested for coronavirus? (03/11/20 12:00 AM)
Anyone presenting symptoms compatible with COVID-19 should contact their health care provider immediately. For all Loyola Medical plan participants, Aetna is waiving the traditional co-pay for diagnostic testing related to COVID-19. This policy will cover the test kit for patients who meet CDC guidelines for testing, which can be done in any approved laboratory location.
Who is at high risk for contacting coronavirus? (03/11/20 12:00 AM)
Populations that may be at a higher risk for contacting the coronavirus include older adults and individuals with a serious chronic medical condition (i.e. heart disease, lung disease, diabetes).
How many hours of sick, vacation, and personal time have I accrued? (03/11/20 12:00 AM)
Staff can login to Kronos or Employee Self-Service to view leave balances. You must be connected to Loyola’s network, either on campus or via Loyola Secure Access, to access Employee Self Service (ESS). Please contact Information Technology Services at 773.508.4487 for assistance with remotely accessing ESS.
If I am ill, what should I do? (03/11/20 12:00 AM)
Faculty and staff members should immediately contact your manager. For absences that extend beyond three days, please follow the Matrix Absence Management process, which includes calling Matrix at 1.877.202.0055. In addition, please contact your health care provider immediately.
What should I do if I am an employee who needs to care for a family member with the coronavirus or if they are asymptomatic? (03/11/20 12:00 AM)
Employees should first contact their manager. Upon caring for a family member that has the virus, or appears asymptomatic, the employee should self-isolate for 14 days following the care. If appropriate, seek medical care for immediate attention. Working remote may be available for some positions. Please contact your manager for additional details about remote employment.
Will all positions here at Loyola be eligible to work from home? (03/11/20 12:00 AM)
Not all positions can be performed away from campus. Department managers will make this assessment and coordinate with Human Resources. Technology requirements such as access to computers, internet connectivity and speed, and phone capability, etc. will also need to be assessed to determine if an employee’s job can be performed remotely.
Managers/Supervisors are encouraged to:
Additional information regarding any changes in practices or pay policies will be distributed as it becomes available.
How will I know if my position will be eligible for remote work approval? (03/11/20 12:00 AM)
Managers/supervisors should assess and communicate with employees regarding remote work arrangements. Although not all positions are viable, social distancing if a priority and your supervisor/manager will consider a number of factors including:
The resources available to the employee will also determine the capability to work remotely, including:
ITS Service Desk should be contacted with any technology questions. In addition, a technology site called “Keep Working” has been set up as a resource for you.
If I am going to be working remotely, are there best practices to consider? (03/11/20 12:00 AM)
Discuss work expectations during this period. Designating “office space” which allows a quiet work place to concentrate and in which work-related material can be stored, organized, and secured. If possible, adhering to the same work schedule that is followed on campus. Plan to be available during this time to meet work related needs of your department. Communicate early, often, and on a schedule. Set scheduled time to connect with your supervisor/manager and/or colleagues to discuss daily updates, projects, check-ins, or just to get updates. Use technology to provide face-to-face interactions (e.g., Zoom calls) so that frequent communication occurs.
I am experiencing stress, anxiety, or worry about the coronavirus. Who can I speak with for support? (03/11/20 12:00 AM)
Faculty, staff, and your family members can contact Perspectives Employee Assistance Program (EAP) for support. To schedule an appointment with a licensed professional, call 800.456.6327.
If I have additional questions, who can I contact? (03/11/20 12:00 AM)
Faculty and staff members can contact their supervisor/manager and/or Human Resources at 312-915-6175 or via email at benefits@LUC.edu should you have questions or concerns about your individual situation.