The following questions are compiled to provide as many answers as possible to your concerns relating to Loyola University Chicago and the coronavirus. They have been sourced from thousands of emails, social media posts, and inquiries to leadership. If you have an individualized question or don't find your question or a thorough-enough answer below, please reach out to covid-19support@LUC.edu.
As questions and answers evolve with a rapidly changing environment, each individual question will be updated with a time stamp. You are able to perform an open search and view by recent questions, theme, and audience.
General Do I have to wear a mask on campus? (07/31/21)
Loyola will continue to review its mask policy based on local health guidance and as we monitor levels of COVID-19 transmission. We will communicate any policy updates in as timely a fashion as possible. The most up-to-date guidance can always be found on the Return to Campus website.
Faculty & Staff Will faculty and staff be required to get vaccinated before returning to campus? (07/29/21)
General What is the mask policy at the Health Sciences Campus? (07/27/21)
Faculty & Staff How do I upload my vaccine card? (07/16/21)
Student Do completely online students need to upload their COVID-19 vaccination cards? (07/12/21)
Student How will I know if my COVID-19 vaccination card or my vaccination exemption was approved? (07/12/21)
Student Should I upload my COVID-19 card before I've had a second dose of a vaccine? (07/12/21)
Student What happens if I do not upload by COVID-19 vaccination before the deadline? (07/12/21)
Faculty & Staff When will staff be expected to return to campus? (06/24/21)
Student Is the intercampus shuttle running? (05/19/21)
Student Will the Information Commons and campus libraries be open and available to students? (05/19/21)
For the latest information on library access please visit the University Libraries website.
Student Are the dining halls open? (05/19/21)
General If I receive the COVID-19 vaccine, do I still need to participate in surveillance testing? (05/19/21)
Individuals who have not been vaccinated or who have not uploaded their vaccine record to the University will still be required to test when on campus.
Faculty & Staff Can I access my office or other campus buildings? (05/19/21)
At the Health Sciences Campus, CTRE building access has been restored and Cuneo Center/MNSON access is restored to all faculty, staff, and students. Schedules of occupancy are no longer required.
General What is Loyola's policy for individuals on campus who are required to test but do not? (05/19/21)
General I can no longer access my testing portal. What should I do? (05/19/21)
Website: portal.shieldillinois.com Faculty and Staff Agency Code: yy5790vw-emp Student Agency Code: yy5790vw-stu
After that information is submitted, you will be sent a verification code to enter and confirm your identity. Once enrolled, individuals can select a time and date to test. Doing so creates a QR code in the patient account. Please bring a screenshot/printout of that QR code to your appointment. If you need assistance creating an account, call SHIELD's support line at 217-265-6059; the line is open 24 hours a day, seven days a week.
General How will vaccine distribution impact decision-making at Loyola? (05/17/21)
More details about our phased approach to fully reopening our campuses can be found on our Return to Campus website.
General What is Loyola's reasoning for requiring students to get the vaccine? (04/30/21)
Our vaccine requirement is informed by Catholic reasoning on the principle of moral cooperation, our obligation to the common good, and the guidance offered by the Archdiocese of Chicago and the Holy See through the Congregation for the Doctrine of the Faith.
Student What is the policy on international students getting vaccinated before the fall semester? (04/30/21)
Student Who can I contact about getting an exemption from the COVID-19 vaccine requirement? (04/28/21)
Student Will students be required to be vaccinated before returning for the fall semester? (04/22/21)
If not fully vaccinated (two weeks after your last dose) by the start of the 2021-2022 academic year (or your move-in date), students will be unable to live in residence halls, attend in-person classes, or participate in on-campus events.
Student Can I receive an exemption from the COVID vaccine requirement? (04/22/21)
Please note that a request for exemption does NOT guarantee that you will be granted one.
Please contact COVID-19support@LUC.edu for more information.
Student Does Loyola require students to be vaccinated for things other than COVID-19? (04/22/21)
In addition, Loyola recommends students be vaccinated for Hepatitis B, Influenza (during flu season), and Varicella.
Student My student ID has been deactivated due to compliance issues. What should I do? (04/21/21)
General When can Loyola faculty, staff, and students get the vaccine in Chicago? (04/19/21)
For information on how and where to get your vaccine, please visit our COVID-19 vaccine information site.
General What is the difference between the available vaccines? (04/16/21)
The Pfizer vaccine requires two doses (recommended to be three weeks apart) and is approved for use in anyone ages 16 and up. It has a 94.9 percent efficacy rate in the United States.
Moderna’s vaccine also requires two doses, recommended at four weeks apart, and is approved for ages 18 and up. It has a 94.1 percent efficacy rate in the United States.
The primary difference of the Johnson & Johnson vaccine is that it requires only one dose. It is also approved for ages 18 and up and has a 72 percent efficacy rate, although it has an 85.4 percent efficacy against severe disease, which is higher than that of Pfizer.
Faculty & Staff How is Loyola handling my personal data during COVID-19? (04/16/21)
General Can I receive the vaccine at Loyola? (04/16/21)
General Will study abroad programs be offered in the fall 2021 semester? (04/14/21)
Faculty & Staff Are the COVID-19 vaccines covered by Loyola health insurance plans? (03/17/21)
General Does it matter which of the available COVID-19 vaccines I get? (03/17/21)
General Can people who are fully vaccinated still spread COVID-19? (03/17/21)
General Where can I get vaccinated? (03/17/21)
For people living or working in Chicago, you can register to receive a vaccine at zocdoc.com/vaccine. This site is also being used by many other states.
General How will we achieve herd immunity on our campuses? (03/17/21)
It is estimated that 70 percent or more of the U.S. population will need to be immune to achieve community immunity to COVID-19. We need to make additional significant progress with COVID-19 vaccination to achieve such a level of immunity in the U.S. Even if the majority of our campus community is vaccinated, this does not mean we have reached a level of herd immunity that will allow us to return fully to a pre-COVID state.
General Will Loyola have in-person classes in fall 2021? (03/10/21)
Since the pandemic began, Loyola University Chicago has continuously monitored the spread of the coronavirus and implemented protocols and plans based on the guidance of public health experts—both inside and outside of Loyola—on what is legally allowed and medically advisable (LAMA). We are optimistic about in-person instruction in the fall.
General What factors led to Loyola's decision for reopening in the fall? (03/10/21)
Given the progress made on vaccinations and significantly lower infection rates during the past several weeks, we expect that these positive trends will continue. Therefore, we anticipate that normal operations, including in-person instruction, will fully resume.
General How can I report someone who violates COVID-19 protocols? (02/12/21)
General If I am vaccinated but exposed to COVID-19, do I need to quarantine? (02/12/21)
General Has the recommended amount of time to quarantine after being exposed to COVID changed? (02/03/21)
Exposed students will receive support and detailed quarantine and testing instructions from a COVID Care Coordinator. If you are identified as a close contact, you should not report to our SHIELD surveillance testing sites for your COVID-19 test. Instead, you should call Dial-A-Nurse at (773) 508-8883 to schedule a test at the Wellness Center.
For two weeks after exposure, you should also monitor for COVID-19 symptoms, even with a negative test result. If at any time you develop symptoms or are feeling ill (even if you have not been identified as a close contact), you should call Dial-A-Nurse to schedule a COVID-19 test at the Wellness Center. Note: Anyone in the Loyola community who personally tests positive for COVID-19 will still need to isolate for 10 days.
General What are the symptoms of COVID-19? (01/15/21)
The University has developed a Symptom Checker within the Loyola Health function of the Loyola Mobile app to promote your own health and safety and to improve awareness of the symptoms of COVID-19. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application.
Using the Symptom Checker, students, faculty, and staff are asked to check for any symptoms they have in the morning daily. Depending on their symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed.
General What is Loyola Health? (01/15/21)
General How can I find the COVID-19 Symptom Checker? (01/15/21)
Student If I am living off campus and sick with COVID-19, is there a place I can go to be taken care of for meals and isolate from my roommates? (12/08/20)
Faculty & Staff What are Loyola’s travel policy restrictions? (12/04/20)
If traveling in and out of Chicago, compliance with Chicago’s Emergency Travel Order, which is regularly updated, is mandatory. Please note that this travel order was recently revised with an added tier of restrictions. Please check the city website regularly for updates to the order.
If you live elsewhere and decide traveling outside of your community is essential, please consider the potential risks and take protective measures before, during, and after your trip. Consider completing a two-week quarantine and getting tested prior to departure. Research COVID-19 trends in that city and/or state before confirming travel plans. If COVID-19 is spreading near your travel destination or in the area in which you currently reside, the CDC advises travelers to postpone their plans. This situation is very fluid; states may decide to enact mandatory travel restrictions like a quarantine period for travelers.
General What is surveillance testing? Why is Loyola University Chicago doing it? (12/04/20)
General What are the benefits of surveillance testing? (12/04/20)
General What happens if I forget to sign my consent form? Can I still get tested when I come to campus? (12/04/20)
General I’ve received a positive result for COVID-19 within the last 90 days, and the CDC recommends I don’t take another test until that 90-day window is over. Will my campus access be restricted during this time? (12/04/20)
Faculty & Staff I am experiencing stress, anxiety, or worry about the coronavirus. Who can I speak with for support? (12/02/20)
Student What is a HEERF Student Share Grant Fund? (12/02/20)
In 2020, we disbursed approximately $5 million in HEERF grants to our students for eligible expenses incurred this past spring. More information on HEERF can be found at LUC.edu/heerf.
General What happens on campus if someone get diagnosed with COVID-19? (10/28/20)
Student What if I come in contact with a person who has tested positive with COVID-19? (09/08/20)
Under additional guidance from the CDPH, if symptoms develop at any time during the 14 days you are at home, you should be evaluated and tested for COVID-19 as soon as possible. All close contacts (with or without symptoms) should be tested between days five and nine after exposure to a positive case. Information on testing for Loyola students can be found here.
A negative result does not rule out the potential for developing COVID-19 and does not clear an individual from returning to public settings sooner than 14 days from the date of last exposure. Quarantine for 14 days is essential to continue to monitor for symptoms.
A positive result that was obtained at a place somewhere other than through Loyola-provided testing should be reported to COVID-19report@LUC.edu. If positive, individuals should isolate themselves until:
Student What should I do if I live with someone who tests positive for COVID-19? (08/28/20)
For students who are living in a residence with someone who has COVID-19: All close contacts (with or without symptoms) should be tested between five and nine days after exposure to a positive case. Loyola students can get tested at the satellite Wellness Clinics.
For more information on this process, please visit our Health and Safety page on the Return to Campus website.
Student If Loyola is conducting COVID-19 testing, will the University report positive test results? (08/28/20)
To view the testing dashboard, click here.
Student Is Loyola conducting contact tracing? (08/28/20)
The data obtained during a case investigation and contact tracing will then be entered into a secure platform known as Go.Data, an outbreak investigation tool developed by the World Health Organization for field data collection during public health emergencies. The tool includes functionality for case investigation, contact follow-up, visualization of chains of transmission (including secure data exchange), and is designed for flexibility in the field to adapt to the wide range of outbreak scenarios.
For more information on this process, please visit our Health and Safety page on the Return to Campus website.
Student Is the Wellness Center open? (08/07/20)
For more information on available services, visit the Wellness Center website.
Faculty & Staff What is Loyola’s paid sick time policy? (07/22/20)
Please note: To ensure the greatest degree of flexibility, staff may now use any of their paid time-off accruals, including personal/family friendly days, sick, and vacation time during the coronavirus period for pay continuity with manger/supervisor approval.
Faculty & Staff What Is working remotely (telecommuting) and how does it differ from other forms of work? (07/22/20)
Employees should work remotely if required to self-isolate and where working remotely is possible. All other employees should see their manager/supervisor.
Employees are expected to self-quarantine at home, away from Loyola, including the University’s residence halls and workplace for at least 14 days if you have traveled to/from/through, come into contact with, or live with someone who has recently traveled to a Level 3 or above country, or if you have traveled to one of the state's covered by the City of Chicago Emergency Travel Order. This includes if you have been exposed to another person who has been exposed to the coronavirus. If you suspect that you meet these criteria, please contact your manager and Human Resources immediately for assistance via benefits@LUC.edu or 312.915.6175.
Remote work arrangements may also be used, as feasible, to support employees who fall into high-risk health categories as outlined by the CDC, and employees who may need to attend to child/senior care needs.
Faculty & Staff What have we learned during temporary transition to online classes that might carry forward? (04/27/20)
Faculty & Staff When we return to campus, would Loyola consider having 100 percent work-from-home days every Friday, or for periods during the summer? (04/27/20)
Faculty & Staff Will Loyola consider creating a more flexible work policy after employees return to campus, such as an “efficient workplace policy” (efficiency valued over working long hours and weekends; perhaps implementing 34 hours as full-time) or increasing hours/flex schedule/time off/work life balance benefits? (04/27/20)
Our efforts should be to ensure availability and serviceability. Reduced work schedules resulting from limited work requires an analysis around the number of positions truly needed to perform various roles. This crisis might create an opportunity for that analysis to take place. The reality is that in an effort to maintain our viability and competitiveness, we will most likely be looking at doing more with fewer employees versus reducing productivity at this time. Loyola is committed to exploring and providing competitive benefits to support the needs of our faculty and staff.
We currently have a very generous paid-time off program for staff to use toward illness, disability, bridging holidays, addressing family commitments, as well as for simple rest and relaxation. Under the leadership of Human Resources, the Benefits Advisory Committee will play a role in identifying additional innovative benefit options for our employees on go forward basis.
Faculty & Staff Will I be reimbursed for costs related to my ability to work remotely, such as internet and phone? (04/06/20)
Student Who can I turn to if I am feeling anxious and depressed? (03/11/20)
Faculty & Staff What guidance is University administration using for decision-making for the coronavirus? (03/11/20)
Faculty & Staff How are decisions being made to ensure the care and safety of faculty, staff, students, and guests at Loyola? (03/11/20)
All key functions are represented on the Emergency Management Team and are responsible for ensuring the safety of our community members and guests, in addition to maintaining academic delivery for our students, and sustaining University operations. This process ensures basic response capability for emergency situations impacting an organization and advances the level of preparedness for such events should they occur.
Faculty & Staff Who should I contact for coronavirus-related medical questions and care? (03/11/20)
Loyola Medical Plan members may also use the Aetna 24-Hour Nurse Line to speak with a registered nurse at no additional charge. The Aetna 24-Hour Nurse Line is available by phone (800.556.1555) or online via the 24-Hour Nurse Line page available on the Aetna member website.
Faculty & Staff Does Loyola have an employee health line for faculty and staff to call for assistance? (03/11/20)
Faculty & Staff How can I prevent contracting the coronavirus? (03/11/20)
Faculty & Staff If I am going to be working remotely, are there best practices to consider? (03/11/20)
Faculty & Staff If I have additional questions, who can I contact? (03/11/20)
Student Does the money for the paychecks of Federal Work Study students come from the federal government or does from the universities internal funds or somewhere else? If the money comes from the federal government, how often does Loyola receive the funds to pay Federal Work Study students? (04/27/00)
Federal Work Study is a program of the federal government allocating funds to colleges and universities. For Loyola University Chicago, federal funds generally subsidize 60 percent of students' wages and Loyola funds the remaining portion. The FWS payroll is paid to the students by Loyola and then the federal portion is reimbursed to Loyola by the federal government twice a month.