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The following questions are compiled to provide as many answers as possible to your concerns relating to Loyola University Chicago and the coronavirus. They have been sourced from thousands of emails, social media posts, and inquiries to leadership. If you have an individualized question or don't find your question or a thorough-enough answer below, please reach out to covid-19support@LUC.edu.

As questions and answers evolve with a rapidly changing environment, each individual question will be updated with a time stamp. You are able to perform an open search and view by recent questions, theme, and audience.

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Student What if I come in contact with a person who has tested positive with COVID-19? (09/08/20)

Should you be exposed to someone who has tested positive with COVID-19, please follow the guidance below from the CDC:
  • Stay home and monitor your health
  • Stay home for 14 days after your last contact with a person who has COVID-19
  • Watch for fever (100.4◦F), cough, shortness of breath, or other symptoms of COVID-19
  • If possible, stay away from others, especially people who are at higher risk for getting very sick from COVID-19

    Under additional guidance from the CDPH, if symptoms develop at any time during the 14 days you are at home, you should be evaluated and tested for COVID-19 as soon as possible. All close contacts (with or without symptoms) should be tested between days five and nine after exposure to a positive case. Information on testing for Loyola students can be found here.

    A negative result does not rule out the potential for developing COVID-19 and does not clear an individual from returning to public settings sooner than 14 days from the date of last exposure. Quarantine for 14 days is essential to continue to monitor for symptoms.

    A positive result that was obtained at a place somewhere other than through Loyola-provided testing should be reported to COVID-19report@LUC.edu. If positive, individuals should isolate themselves until:

  • It has been at least 10 days since the onset of the individual’s illness or specimen collection date;
  • The individual’s symptoms, including cough, have improved; and
  • The individual is free from fever without the use of fever-reducing medications for at least 24 hours.

    • General What are the symptoms of COVID-19? (08/28/20)

    At this time, the CDC has identified that COVID-19 symptoms may include one or more of the following:

  • Cough
  • Shortness of breath or difficulty breathing
  • A fever of 100 degrees Fahrenheit or greater
  • Chills and shakes
  • Runny nose or new sinus congestion
  • Muscle pain
  • Headache
  • Sore throat
  • Fatigue
  • Diarrhea
  • Loss of taste or smell

    The University has developed a Symptom Checker application to promote your own health and safety and to improve awareness of the symptoms of COVID-19. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application.

    Using the Symptom Checker, students, faculty, and staff are asked to check for any symptoms they have in the morning daily. Depending on their symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed.

    • Student What should I do if I live with someone who tests positive for COVID-19? (08/28/20)

    If you are living in a residence where someone tested positive for COVID-19, it is essential to monitor your own symptoms and take steps to reduce your exposure to COVID-19 in the shared residence. If one of your roommates has COVID-19 and was not diagnosed by the Wellness Center, they must self-report their positive case by calling 773-508-7707 or by emailing COVID-19report@luc.edu. Ideally, a person who is sick with COVID-19 should self-isolate in a private space with a private bathroom.

    For students who are living in a residence with someone who has COVID-19: All close contacts (with or without symptoms) should be tested between five and nine days after exposure to a positive case. Loyola students can get tested at the satellite Wellness Clinics.

    For more information on this process, please visit our Health and Safety page on the Return to Campus website.

    Student What is Loyola's approach to testing for COVID-19? (08/28/20)

    Targeted serial testing of high-risk groups will be implemented on a regular basis. These groups were selected based on their frequent and often prolonged contact with students, placing them at higher risk of contracting COVID-19 and thus of spreading it to the larger community. The plan is to serial test on a weekly basis for each group.

    For more information, see our COVID-19 testing approach.

    Student If Loyola is conducting COVID-19 testing, will the University report positive test results? (08/28/20)

    We have established a COVID-19 testing dashboard, which will reflect all testing data and positive COVID-19 cases that result from Loyola-provided testing. This dashboard does not reflect any testing or positive case results from tests provided by any non-Loyola, private, or community-based testing service. The dashboard also excludes any designated positive cases reported in person, via email or phone.

    To view the testing dashboard, click here.

    Student Is Loyola conducting contact tracing? (08/28/20)

    Yes. Loyola University Chicago has developed its own contact tracing team who will have access to details relevant only for contact tracing purposes. The contact tracing team will consist of contact tracers, care coordinators, contact tracing coordinator, team leads, team clinician (can be registered nurses, nurse practitioners, or physicians), and a supervisor.

    The data obtained during a case investigation and contact tracing will then be entered into a secure platform known as Go.Data, an outbreak investigation tool developed by the World Health Organization for field data collection during public health emergencies. The tool includes functionality for case investigation, contact follow-up, visualization of chains of transmission (including secure data exchange), and is designed for flexibility in the field to adapt to the wide range of outbreak scenarios. 

    For more information on this process, please visit our Health and Safety page on the Return to Campus website.

    Student Will there be student-worker jobs on campus this fall? (08/13/20)

    Because of the reduced on-campus presence this coming semester, we expect there will be correspondingly fewer opportunities for on-campus student work. Loyola will endeavor to make available as many student-worker positions as possible, as long as the work can either be performed on-campus in a safe manner that is consistent with University and government requirements, or performed remotely in compliance with data security and other requirements. Furthermore, students will have limited off-campus in-person opportunities through the Community-Based Federal Work-Study Program. Community partners are required to comply with University and government requirements to ensure the safety of our students. Please continue to check luc.joinhandshake.com for opportunities.

    Student Will the Information Commons and campus libraries be open and available to students? (08/07/20)

    University libraries will be open, but access is restricted to current Loyola students, faculty, and staff; or by appointment. To decrease the handling of physical materials and limit in-person transactions, the library stacks will be closed to patrons during fall 2020; print books, DVDs, and interlibrary loans may be requested and will be delivered by staff to a designated pick-up location. To ensure the safety of the Loyola community, face coverings are required upon entry and in all spaces within library buildings, including classrooms and study rooms. Patrons must socially distance.

    For more information on campus libraries, visit our Return to Campus site.

    Student Is the Wellness Center open? (08/07/20)

    The Wellness Center will still be open, and numerous resources will continue to be available both in person and remotely. Clinical services for group and individual counseling will continue via telehealth for Illinois residents, and we anticipate being able to offer longer-term care than usual since only Illinois residents are eligible for these services

    The Wellness Fair will transition into an online Wellness Conference. Campus and community partners will be encouraged to submit proposals for workshops. A holistic view of wellness will be adopted, along with a commitment to creative and interactive content. Sponsored student organizations (Wellness Advocates, CHANGE, and the Body Project) will continue to meet and hold virtual programming for students. Advocacy services, including The Line, remain operational and virtual, and our Counselor for Diversity, Inclusion and Social Justice Initiatives will offer several drop-in support hours. For more information visit the Wellness Center website.

    Student Is the intercampus shuttle running? (08/07/20)

    No, intercampus shuttle service has been suspended for the fall 2020 semester.

    Student Is 8-RIDE service still available? (08/07/20)

    Although campus shuttle service is suspended, the University will still operate its 8-RIDE program, with reduced capacity and enhanced cleaning. Masks must be worn to board 8-RIDE. Find more details here.

    Student If most courses are online, will students still be able to live on campus this fall? (08/07/20)

    Loyola has made the difficult decision to suspend plans to host students in on-campus residence halls until local and national public health conditions are more favorable. Campus facilities will still be open to students living in the community but no housing will be offered in residence halls for the fall semester.

    Student Why did Loyola change its prior decision to host students in residence halls this fall? (08/07/20)

    The situation around COVID-19 and its spread continues to evolve. So too has our planning, as we have continued to make decisions that prioritize the health, safety, and well-being of our community while remaining in line with current city, state, and national public health guidance.

    We understand that current City of Chicago reopening guidelines do allow residence halls to be open for the time being. However, seeing the rising numbers of cases locally and nationally, we believe that placing students and Residence Life staff in that close of quarters would be irresponsible, especially if an outbreak were to occur. We also understand that the city’s quarantine requirement for people coming to Chicago from hot-spot states would create a challenge for many of our families. And should the city or state revert back to an earlier phase of their reopening guidelines—which would force the University to close down in the same fashion it did in March—or positive case diagnoses on campus become unmanageable, sending on-campus students back home would be extremely disruptive to the academic experience.

    Student Why wasn't the decision to close residence halls communicated to students before they signed housing contracts? (08/07/20)

    Our plans for the fall semester have continued to evolve due to the unpredictable nature of the spread of COVID-19. At the time housing contracts were signed, we believed we would be able to offer on-campus housing this fall. With conditions having worsened since that time, we have made the difficult decision to not allow students to live in residence halls, which based on current data is the best decision for the health, safety, and well-being of our community based on current data.

    Student What would trigger a repopulation of campus? (08/07/20)

    We will more broadly reopen our campus as it is legally allowable and medically advisable. This would mean a continued decrease in the number of reported cases of COVID-19 and a reduced risk for students, faculty, and staff. We will continue to follow advice of the scientific community and public health guidelines in our decision- making.

    Student If it is too dangerous to open residence halls, why keep any of campus open? (08/07/20)

    Based on our most current knowledge about the transmission of COVID-19, residence halls are a high risk place for the virus to spread. Having students live in close quarters in a dorm setting creates a greater risk than allowing access to other campus facilities (on a limited basis). Therefore, we believe it is possible to open some campus facilities safely but not to allow students to live in residence halls.

    Student Will residence halls be open again for the spring semester? (08/07/20)

    We remain hopeful that an on-campus experience will be possible next spring, provided it is legally allowable and medically advisable. We will make decisions with the same framework we currently are— with the safety, health, and well-being of our community as our top priority. At this time, however, it is too early to predict what the situation around COVID-19 will look like in the spring. We will continue to update our community on plans for the spring as they evolve.

    Student Will the Halas Recreation Center be open this fall? (08/07/20)

    The Halas Recreation Center at Lake Shore Campus and the Loyola Center For Fitness at Health Sciences Campus will both be open with modified hours of service to provide the Loyola community with safe health and fitness opportunities. (The Water Tower Fitness Studio will be closed during the fall semester.) Building capacities will be monitored based on public health guidelines; reservations will be recommended. Anyone using the fitness centers is expected to follow Loyola’s Required Personal Safety Practices. You can find additional information here.

    Student Will Damen Student Center be open this fall? (08/07/20)

    Damen will be open beginning August 24. New policies will be implemented to ensure the health and safety of all visitors. Anyone using the student center is expected to follow Loyola’s Required Personal Safety Practices. Study and group project spaces will be available without reservation for drop-in use. Event and social gathering spaces will require approved reservations. All spaces not in use will be locked.

    Student Are the dining halls open? (08/07/20)

    Dining halls will not be open this fall. Limited retail options will be available at select locations. For more information click here.

    Student Is the University going to help students who have no other housing options find a place to live? (08/07/20)

    Residence Life staff are aware of students with special circumstances like students with housing insecurity, international students, and students with in-person courses. They are affirmatively contacting these students to facilitate other housing arrangements.

    Student My housing contract has been cancelled. How do I get my deposit back? (08/07/20)

    Students with fall 2020 room and board charges will have all charges removed from their student account by Saturday, August 15. A new bill that reflects a reduction of fall semester room and board fees is expected to post to your student account before the first week of classes. Students who paid a housing deposit will have that credit on their student account to pay for any outstanding charges. If all charges have already been paid, a refund will be generated after the tenth day of term.

    Student Can I get reimbursed for a broken lease or hotel costs by HEERF funds? (08/07/20)

    We recognize that many students and parents have incurred certain travel, housing, and other related expenses associated with plans to move onto campus. Some of those expenses may be eligible for reimbursement under the federal government’s Coronavirus Aid, Relief, and Economic Security Act (CARES Act), which includes a Higher Education Emergency Relief Fund (HEERF). More information will be forthcoming very soon regarding this potential source of financial assistance.

    Student Will students still have access to computer, internet, and software for their academic needs? (08/07/20)

    Yes, students can use computers on campus as they normally would, with some limitations in place to protect the health and safety of the community. For more details on what will be open on campus, visit our Return to Campus website.

    Student Can students take their online classes from on-campus locations? (08/07/20)

    Yes, students can use campus workstations to participate in their online courses. In addition, students can access common areas on campus using laptops or other devices. Students must be respectful of those around them while participating in Zoom sessions from common areas and must follow social distancing protocol in accordance with Loyola’s required personal safety practices.

    Student How do I opt out of my U-Pass? (08/04/20)

    For fall 2020, the CTA has allowed Loyola to activate fee waivers for any student who is eligible for a U-Pass. A waiver application form is now available at https://forms.luc.edu/upass.

    This waiver will be for fall 2020 only. If you choose to waive the U-Pass fee, your U-Pass will not be activated for the entire fall 2020 semester, and the U-Pass fee will either not be applied to your account or you'll receive a waiver for the U-Pass fee. Please note that this will either be a waiver or the absence of a fee, not a cash refund. The waiver can only be requested by a student once and the decision is final: you cannot later ask to have the fee reapplied or have your fall 2020 U-Pass reactivated for the semester. Please be sure of your choice before you request the waiver.

    Waiver requests must be received no later than September 4. The waiver form will be closed on September 5, and any requests to waive the fee after that time cannot be honored. Once your waiver is processed, you will see a CTA U-Pass waiver applied to your account. Please note that waiver requests may take a few weeks to process and show on your LOCUS account.

    More information can be found on our U-Pass FAQ page. For any additional questions about the U-Pass for fall 2020, please contact upass@LUC.edu.

    Student Should I keep my U-pass if I opt out? (08/04/20)

    Your U-Pass card will be activated in later semesters, so if you do request a waiver, we recommend you keep your U-Pass card to avoid paying the $50 replacement fee for a new one. Your U-Pass card can also always be used as a regular full-fare Ventra card when the U-Pass is not activated on it. This means you can always use the card using your own funds in semesters where you do not have an active U-Pass.

    Student Will student parking permits be available for fall 2020? (07/31/20)

    Fall 2020 parking permits will become available at 8 a.m. on Saturday, August 1, for commuter and resident students. Applications are available here.

    If you have any questions regarding student parking permits, please contact Campus Transportation at 773.508.7036 or campustransportation@LUC.edu.

    General Do I have to quarantine for 14 days if I come to campus from outside of Illinois? (07/28/20)

    Effective Monday, July 6, 2020, persons entering or returning to Illinois from states experiencing a surge in COVID-19 cases are required by the Chicago Department of Public Health to quarantine for a 14-day period. Loyola students, parents, staff, and faculty are all subject to this mandate.

    A person must quarantine for 14 days from last contact with an affected state upon entering Illinois. The quarantine does not have to take place in Chicago or on campus, but must happen within the state of Illinois.

    The list of states covered by Chicago’s Emergency Travel Order is updated every other Tuesday, and remains in effect until further notice.

    Student Will tuition be reduced for the fall semester? (07/28/20)

    As announced in previous communications, tuition for the 2020-2021 academic year will remain at the rate publicly announced in January 2020. Regardless of the mode of instruction, Loyola is committed to providing a first-class education and will continue to provide students with access to the same accomplished faculty, rigorous coursework, and thoughtful curriculum that are the hallmark of the Loyola experience.

    Student Can I get tested for COVID-19 on campus? (07/28/20)

    Yes, students will have access to COVID-19 testing at satellite clinics at the Lake Shore and Water Tower campuses. They will be open at the start of the fall semester. As long as Loyola is able to continue to obtain tests we will make testing available to all students.

    Student Why am I required to pay a technology fee for the fall semester if I am taking classes completely online and using my own devices? (07/23/20)

    The reality is that the University has incurred significant incremental expenses this year to offer a robust experience and increased flexibility. Following are just some of the steps we’re taking:
  • increase synchronous and asynchronous online courses
  • upgrade our classroom technology to operate in dual-mode for certain classes
  • add specialized software to improve online lab and exam experiences
  • expand the availability of equipment loans
  • increased training and support for faculty and students.

    As Loyola shifted rapidly to an entirely online experience for spring and summer terms, ITS has enabled more than 600 checkouts of multiple equipment items to nearly 500 faculty, staff, and students, with a large emphasis on use for continuity in work, instruction, and attendance. A majority of our loans have included continuity-focused items such as wireless hotspots, laptops, webcams, and more.

    The technology fee has not increased, but rather, has remained at the same rate for the last four years. All courses will be taught by the same Loyola faculty, and, Loyola ranked #8 in 2020 for Best Online Bachelor’s Programs by US News and World Report. We will continue our efforts to offer the best possible Loyola education and experience, online and–where possible–face-to-face, so that students can persevere during these challenging and uncertain times.

    • Faculty & Staff What is Loyola’s paid sick time policy? (07/22/20)

    The University provides paid sick leave for regular full-time and part-time staff who are scheduled to work at least 20 hours per week (FTE .50). The University also provides paid sick leave for part-time, hourly staff who work less than 20 hours per week, including temporary, seasonal, active casual hourly staff, and hourly paid student workers.

    Please note: To ensure the greatest degree of flexibility, staff may now use any of their paid time-off accruals, including personal/family friendly days, sick, and vacation time during the coronavirus period for pay continuity with manger/supervisor approval.

    Faculty & Staff What Is working remotely (telecommuting) and how does it differ from other forms of work? (07/22/20)

    The CDC guidelines encourage teleworking where feasible and when possible to ensure the ability of the department to meet the business needs of the unit. Telework supports the goal of reducing the density of our campuses. Not all positions are viable for teleworking, please see your manager/supervisor for assessment. Your supervisor/manager will consider a number of factors including:
  • The nature of the work being performed (duties & responsibilities);
  • The ability to meet the business needs of the unit;
  • Departmental staffing needs;

    Employees should work remotely if required to self-isolate and where working remotely is possible. All other employees should see their manager/supervisor.

    Employees are expected to self-quarantine at home, away from Loyola, including the University’s residence halls and workplace for at least 14 days if you have traveled to/from/through, come into contact with, or live with someone who has recently traveled to a Level 3 or above country, or if you have traveled to one of the state's covered by the City of Chicago Emergency Travel Order. This includes if you have been exposed to another person who has been exposed to the coronavirus. If you suspect that you meet these criteria, please contact your manager and Human Resources immediately for assistance via benefits@LUC.edu or 312.915.6175.

    Remote work arrangements may also be used, as feasible, to support employees who fall into high-risk health categories as outlined by the CDC, and employees who may need to attend to child/senior care needs.

    • General What happens if I test positive for COVID-19? (07/22/20)

    In preparation for our upcoming semester, Loyola University Chicago’s Emergency Response Management team has been working to develop protocols in accordance with Centers for Disease Control and Prevention (CDC) guidelines that help ensure the health and safety of our community. Given the rising number of COVID-19 cases across our country, it is very likely that incidence within our community will occur in the fall.

    Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible. If you have tested positive for the virus, please contact us at COVID-19report@LUC.edu or by calling 773.508.7707.

    The University has developed a mobile application through which students, faculty, and staff will be able to identify possible COVID-19-related symptoms. This application also has the ability for the user to self-report a positive case. More information on the application will be shared in a few weeks.

    Student When will CARES Act/HEERF grants be available? (07/18/20)

    We anticipate that additional rounds of HEERF grants will be disbursed beginning at the end of July.

    Student How is Loyola prioritizing distribution of the HEERF student grants? (07/18/20)

    The CARES Act and the U.S. Department of Education (“ED”) established that the HEERF Student Share grants are to aid students for “expenses related to the disruption of campus operations due to coronavirus.” In addition, the U.S. Department of Education encouraged institutions to prioritize students with the greatest need while establishing thresholds to ensure that the funds are distributed as widely as possible.

    Loyola’s HEERF Student Share Grant Policy is consistent with ED’s guidance, including prioritizing students with the greatest need. As students submitted their HEERF Student Share applications, the University became informed of the types and amount of expenses generally incurred related to the disruption of campus operations. Amounts requested in certain expense categories may have been reduced to reflect a more equitable distribution of available funds, as well as compliance with the government’s guidelines on eligible expenses.

    Student What is the new fall 2020 schedule? (07/15/20)

    The fall 2020 schedule has been modified to shorten the time students are on campus for the semester and to minimize the chance of infection from students, faculty, and staff returning to campus after traveling during breaks. Please see the academic calendar for the full fall semester schedule at LUC.edu/academics/schedules.

    Key fall 2020 dates:

  • Classes will begin on August 24 as scheduled.
  • Mid-Semester Break, which is scheduled for October 5-6, will be eliminated. These will be instruction days.
  • On-campus instruction will end on Sunday, November 22. Students will return home before Thanksgiving Break and remain at home for the remainder of the semester.
  • Classes will resume ONLINE on Monday, November 30, following the Thanksgiving Break.
  • As currently scheduled, December 5 will be the final day of classes.
  • Final exams will be administered online, December 7-12. Please see the updated final exam schedule.

    Please note that schedules in the School of Law, SCPS, Stritch School of Medicine and the Quinlan School of Business Graduate Programs may differ. Faculty and students in these schools/programs should confirm the fall schedule with their deans and program directors.

    • Student Will Loyola be online or on campus this fall? (07/13/20)

    As COVID-19 infection rates and deaths continue to increase across numerous states, we share the concerns of our faculty, staff, and broader community. Therefore, we have decided that the best plan for the upcoming fall semester is to shift most of our class offerings online. In addition, we have decided to limit in-person courses to those requiring face-to-face interaction. These courses may include labs, experiential learning classes, and research.

    We will also provide necessary in-person, on-campus instruction and research opportunities to both domestic and international students. These opportunities will enable them to meet the requirements of their respective degree programs. Our faculty, advisors, and staff will work directly with students to address their academic needs and course schedules.

    Student How will I know if a class is being offered online or on campus? (07/13/20)

    Loyola has decided that the best plan for the upcoming fall semester is to shift most of our class offerings online. In addition, we have decided to limit in-person courses to those requiring face-to-face interaction. These courses may include labs, experiential learning classes, and research.

    Student I received a HEERF Student Share grant award, but why was the amount I received was less than the amount I requested on my application? (07/13/20)

    The CARES Act and the U.S. Department of Education established that the HEERF Student Share grants are to aid students for “expenses related to the disruption of campus operations due to coronavirus.” In addition, the U.S. Department of Education encouraged institutions to prioritize students with the greatest need while establishing thresholds to ensure that the funds are distributed as widely as possible.

    As students submitted their HEERF Student Share applications, we became informed of the types and amount of expenses generally incurred related to the disruption of campus operations. Amounts you requested in certain expense categories may have been reduced to reflect a more equitable distribution of available funds, as well as compliance with the government’s guidelines on eligible expenses.

    We truly empathize with the hardships our students and families are experiencing as a result of this pandemic. While the HEERF Student Share Grant funds you received were less than the amount you requested, we want you to know that Loyola has a variety of programs to support you during this time. These programs include the Center for Student Assistance and Advocacy, the Loyola Commitment, and other financial aid assistance. We encourage you to learn more about this valuable assistance at LUC.edu/coronavirus/valuableassistance.

    Student Why was my HEERF Student Share Grant application denied? Is there anything I can do to receive some of these grant funds? (07/13/20)

    The Higher Education Emergency Relief Fund (HEERF) Student Share Grant was established by the CARES Act and guided by the U.S. Department of Education. According to the government’s regulations, the HEERF Student Share grants are to aid students for “expenses incurred related to the disruption of campus operations due to the coronavirus.” This is different than a change in a student's financial need due to COVID-19, which could be a result of a loss of income, rather than new expenses. Please refer to the HEERF Student Share Grant Policy for more information concerning expenses eligible for the HEERF Student Share Grant funds. If you wish to submit another application, please consider providing a description of how the expense incurred is related to the disruption of campus operations.

    We truly empathize with the hardships our students and families are experiencing as a result of this pandemic. While your HEERF application did not meet the grant requirements, we want you to know that Loyola has a variety of programs to support you during this time. These programs include the Center for Student Assistance and Advocacy, the Loyola Commitment, and other financial aid assistance. We encourage you to learn more about this valuable assistance at LUC.edu/coronavirus/valuableassistance.

    Student What health and safety precautions will Loyola take to ensure the safety of those who are on campus this fall? (07/13/20)

    Loyola will implement a wide range of precautions to protect our community that include the following:

  • We will conduct frequent testing for COVID-19 and use extensive contact tracing.
  • Faculty and staff will always maintain a minimum of six feet social distancing, and will wear masks covering mouth and nose.
  • Use of gathering spaces such as conference rooms, kitchens, and eating areas will be restricted, and employees are encouraged to use personal coolers.
  • We will implement staggered work schedules, including different shifts within workdays, to maintain healthy work practices.
  • Class sizes will be reduced to ensure that students, who must also wear masks, maintain social distancing at all times in the classroom, with markers being placed on the floor to indicate the location of assigned seats.
  • We have extended the times between classes to 30 minutes to allow for reduced crowding when entering and leaving classrooms and buildings.
  • There will be frequent cleaning of high-touch and common areas. Hand sanitizer and sanitizing wipes will be widely available.
  • Return-to-work training will also be made available.

    • General Do I have to wear a mask on campus? (07/01/20)

    Yes, all Loyola faculty, staff, students, and visitors to our campus must wear a mask at all times, both while indoors and outdoors. Appropriate use of face masks or coverings is critical in minimizing the risks to others around you, as you can spread COVID-19 to others even if you do not feel sick. The mask or cloth face covering is not a substitute for social distancing.

    You may wear either a disposable mask or a cloth face covering that covers the mouth and nose. Other types of loosely fitting face coverings such as bandanas are not permitted. For more details on using a face covering or mask, click here.

    Student I hear that Universities are receiving money for emergency grants to be paid directly to students. Can you tell me more about this program? (06/30/20)

    On March 27, 2020 the federal government enacted the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”). The CARES Act includes several sources of funds for institutions of higher education, including a Higher Education Emergency Relief Fund (“HEERF”) that provides more than $14 billion in emergency funding to higher education. Of those funds, more than $6 billion must go directly to students in the form of emergency financial aid grants for expenses related to the disruption of campus operations due to the COVID-19 crisis (“HEERF Student Share Grant Funds”).

    On April 9, 2020, the U.S. Department of Education (“ED”) published a list of individual institutional allocations, a certification form that must be signed and returned in order to access the funds, and a letter from the ED Secretary outlining ED's implementation of the CARES Act program.

    Loyola University of Chicago (the “University”) is included in the list of higher education institutions eligible to apply for the HEERF Student Share Grant Funds. The University submitted the certification form on April 17, 2020.

    On April 21, 2020, ED released additional clarification on student eligibility and allowable uses of HEERF Student Share Grant Funds including:

  • Students must meet Title IV eligibility requirements in order to receive HEERF Student Share Grant Funds. These awards are not limited to undergraduate students.
  • HEERF Student Share Grant Funds are to aid students for expenses related to the disruption of campus operations due to the coronavirus.
  • Institutions must pay HEERF Student Share Grant Funds directly to students and may not apply the grants toward outstanding institutional charges.

    • Student How will Loyola determine which students are eligible for the HEERF-student share grant funding? (06/30/20)

    The University’s HEERF Student Share Grant Funds policy outlines eligibility requirements as well as the process by which students will be able to apply for the grants.

    Student How will Loyola University Chicago distribute the HEERF student share grants? (06/30/20)

    The University has decided to prioritize students with the greatest need, but at the same time establish a maximum funding threshold for each student to ensure that these funds are distributed as widely as possible.

    The University’s HEERF Student Share Grant Funds policy outlines the process by which students will be able to apply for the grants and how they will be awarded and paid.

    We recognize the importance of these emergency grants to our students and are working diligently to keep you updated regarding the application process and disbursement of funds. Additional information will be posted to LUC.edu/heerf as soon as it is available.

    Student Are graduate students also eligible for this financial assistance under the CARES Act? (06/30/20)

    Yes, graduate and professional students are eligible as long as they meet the Title IV requirements and certain other criteria for HEERF Student Share Grant Funds as outlined by ED. More information about eligibility criteria is included in the University’s HEERF Student Share Grant Funds policy.

    Student How can I apply for a HEERF Student Share Grant Fund? (06/30/20)

    The Higher Education Emergency Relief Fund (HEERF) Student Share Grant online application is now available at forms.LUC.edu/heerf.

    To log onto the online application, you will need your student UVID and password. Once logged in, you will be asked to provide receipts or documentation supporting your expenses. If you do not have supporting documentation, you will need to provide a statement regarding the expense.

    As of the date of this report, students must have completed a Free Application for Federal Student Aid (FAFSA) for the 2019-2020 Aid Year in order to be eligible for the HEERF Student Share Grant Funds.

    Student How was the online instruction for the spring 2020 semester received by students? (06/24/20)

    As a matter of practice, we regularly survey our students on course effectiveness. During the unprecedented global health crisis this past spring, our dedicated faculty made extraordinary efforts to ensure that the educational experience remained as rigorous online as it would have been in-person. The data we received from our students showed that our faculty’s efforts were successful, and students found their courses and instruction equally effective as in semesters prior despite the transition to online learning.

    We remain appreciative and very proud of how hard our faculty worked to ensure and maintain course integrity and quality.

    Student How is Loyola helping families who have been adversely affected by the COVID-19 pandemic? (06/24/20)

    Loyola understands the significant toll the COVID-19 pandemic has had on many families. In order to increase support to those students whose families have experienced financial hardship, Loyola has developed “The Loyola Commitment” program. Undergraduate and graduate students may apply for assistance through “The Loyola Commitment.” Eligibility and priority will be given to those who have utilized all existing financial aid options including loans. To apply, visit LUC.edu/loyolacommitment.

    Student Will I be charged a student development fee next year? (06/24/20)

    Loyola has decided to suspend the student development fee for the upcoming year in an effort to help students and families financially affected by the pandemic. The student development division nevertheless remains committed to providing as many on-campus events and programs as possible next year, provided it can do so safely.

    Student Will there be an in-person Commencement celebration for the Class of 2020? (06/22/20)

    Yes! We are holding a Virtual Commencement on August 8, 2020. We are planning to hold an in-person celebration in late spring 2021 if conditions allow. We will share more details in the coming months as they become available.

    Student I am part of the Class of 2020. When did I officially receive my degree? (06/22/20)

    All degrees have been conferred in May or June as previously scheduled, and diplomas will be mailed. In other words, graduating students are officially Loyola alumni in May or June.

    Student When will the fall semester start? (06/22/20)

    Classes will begin as originally scheduled on August 24.

    Student When can I begin checking my class schedule and changing my registration if necessary? (06/22/20)

    Registration is currently temporarily closed for the fall semester; summer registration is still open. LOCUS will re-open for the fall semester on June 22.

    Student How do I let my instructor know that I will be taking a course online? (06/22/20)

    If the course is exclusively online, there is of course no need to do this. If the course is being taught on campus and you will be taking the course online, your instructor will contact the class later in the summer asking which students will be taking the class “live” and which will be taking the class online.

    Student Will every single course have an online component this fall? (06/22/20)

    Every lecture or seminar class will have an online component. Some courses like labs, internships, and field work do not always lend themselves well to an online experience. In these cases, we ask you to check with the instructor of the course or the department to find out how they will work with online students.

    Student How will this fall be different from other semesters? (06/22/20)

    We are sure you will notice quite a few differences on campus this fall. You will need to wear masks inside all buildings and during class. Your instructors will also be wearing masks or other protective equipment in class. In order to maintain social distancing in classes, seats will be placed in assigned locations that cannot be moved. Common surfaces such as computer keyboards and doorknobs will be wiped down frequently. All of these steps and more will be taken to provide as safe an environment for all Loyolans as possible.

    Student What will not be different this fall? (06/22/20)

    We are confident that you will find all your faculty and staff will be as committed as ever to providing you with the Loyola education and experience that you have come to expect from us.

    Student How will health and safety precautions impact classroom space in fall 2020? (06/10/20)

    One of the most important consequences of maintaining social distancing during the current public health crisis is that classrooms will be able to hold only about 1/3 of their normal capacity. Thus, a section with 30 students that could fit comfortably into many classrooms on campus must now be scheduled in a classroom that has a normal capacity of about 90 students. Loyola does not have many classroom spaces this large since our average class size is much smaller than 90.

    In the last several weeks, the Loyola planning team has scoured our campuses to identify new spaces that can be used for on-campus instruction this year. Thus, many classes this fall will be held in spaces that have never been used as classrooms, including the Sister Jean Multipurpose Room, Norville Center rooms, and the Damen Den, among others. But even with these additional new spaces for classrooms, our total usable classroom capacity will be approximately 1/3 of normal. Because of this, it is simply not possible to hold every one of our 3,600 scheduled sections in a classroom this semester, and students may have to take some of their classes online.

    Student What is the new course time grid for fall 2020? (06/10/20)

    For fall 2020, Loyola has developed a new class grid to support social distancing between classes and on campus. Some specialized courses may be scheduled off grid. Please check LOCUS to confirm your schedule.

    The new class grid is as follows:

    MWF Day – 7 slots

  • 8:10-9:00 a.m.
  • 9:30-10:20 a.m.
  • 10:50-11:40 a.m.
  • 12:10-1:00 p.m.
  • 1:30-2:20 p.m.
  • 2:50-3:40 p.m.
  • 4:10-5:00 p.m.

    TTh Day – 5 slots

  • 8:00-9:15 a.m.
  • 9:45-11:00 a.m.
  • 11:30 a.m.-12:45 p.m.
  • 1:15-2:30 p.m.
  • 3:00-4:15 p.m.

    MTWThF Evenings – 1 slot

  • 5:30-8:00 p.m.

    • Student What is the Loyola Commitment? (06/01/20)

    The Loyola Commitment provides help with direct educational costs for students whose personal and/or family contribution to their education has been severely compromised. Discretionary scholarship funds and endowed funds will be targeted to those students who have the greatest financial need. This commitment is funded by the University and fortified by the generosity of Loyola alumni and donors.

    For more information on the Loyola Commitment, please visit LUC.edu/LoyolaCommitment.

    Student Who can apply to the Loyola Commitment? (06/01/20)

    Graduate, professional, and undergraduate students, including those within Arrupe College, who have experienced a significant reduction in household income causing financial hardship may apply for assistance through the Loyola Commitment. Eligibility and priority will be given to those who have utilized all existing financial aid options, including loans.

    Student How do I apply for the Loyola Commitment? (06/01/20)

    To apply for the Loyola Commitment, we ask that students begin the process by filling out the 2020-2021 Special Circumstances form on our Financial Aid site.

    Student What student expenses are covered under the Loyola Commitment? (06/01/20)

    Funding provided by the Loyola Commitment will assist students with amounts owed to Loyola University Chicago, including tuition, fees, housing, and meal plans.

    Student Is the Loyola Commitment the same financial assistance program as the CARES Act and HEERF grants? (06/01/20)

    No. The Loyola Commitment is a University-funded effort established by Loyola to serve the financial needs of our students. The University will assess eligibility based on financial need and award direct assistance to eligible students to cover expenses owed to Loyola.

    The Coronavirus Aid, Relief, and Economic Security (CARES) Act was enacted by the U.S. government and includes a Higher Education Emergency Relief Fund (HEERF). Under the CARES Act, a portion of HEERF funds must go directly to eligible students in the form of emergency financial aid grants for expenses related to the disruption of campus operations due to the COVID-19 crisis.

    Student Am I eligible for the HEERF Student Share Grant Funds? (06/01/20)

    Students enrolled in associate's, bachelor's, graduate, professional, and certificate programs during the spring 2020 semester may apply for the HEERF Student Share Grant Funds.

    The Department of Education has outlined a number of eligibility criteria for the HEERF Student Share Grants, including the requirement that students must be Title IV eligible. Completing a Free Application for Federal Student Aid (FAFSA) provides information to evaluate this eligibility requirement. If you did not file a FAFSA for the 2019-2020 Aid Year, you can do so at www.studentaid.gov. Once Financial Aid certifies you have a valid FAFSA, you can submit your HEERF Grant application.

    To view Loyola’s HEERF policy, which includes additional information on eligibility, please visit LUC.edu/heerf.

    Student What expenses are eligible under the HEERF Student Share Grant Fund? (06/01/20)

    According to the federal government, expenses related to the disruption of campus operations due to coronavirus, including food, housing, course materials, technology, health care, and child care are considered eligible expenses. Expenses must have been incurred on or after March 13, 2020. Lost wages are not considered an eligible expense.

    Student What other measures is Loyola taking to help students complete their degrees beyond providing financial assistance? (06/01/20)

    In addition to the financial commitments to support students, Loyola has made additional adjustments to help students and their families achieve the goal of completing a Loyola degree.

    In some cases, a student who is not on track to graduate on time and is facing financial difficulties may need to make the difficult decision to step out of Loyola University Chicago and attend another college or university. Students in this situation are encouraged to meet with their academic advisor to discuss what courses can be taken elsewhere that will transfer back to Loyola Chicago. Upon returning to Loyola, approved students will have their merit award reinstated and be eligible to apply for institutional support. Students must work with their academic advisor in these specific cases.

    In some circumstances, we understand it is not possible to continue pursuing an education full-time. If circumstances require a student to drop below full-time status to reduce your expenses, your merit award and Loyola Grant will be prorated to the part-time rate and will be honored for an additional year (nineth and tenth semesters of enrollment). These students will also be allowed to remain in their Loyola residence hall if that is where they currently reside.

    Student What resources are available to students who have a financial need not covered by aid provided through The Loyola Commitment or HEERF Student Share Grant Funds? (06/01/20)

    We understand that some students may face financial or other hardships that are not directly covered by the parameters of the CARES Act or The Loyola Commitment. For such situations, Loyola’s Center for Student Assistance and Advocacy (CSAA) is designed to address student needs and help students find additional resources and support.

    Under the Office of the Dean of Students, the CSAA provides support, coordination, case management, and resource referrals for student concerns across the University. Students can visit the CSAA website for existing resources on financial wellness and food/housing security, or contact the CSAA directly with specific student concerns.

    Faculty & Staff Where can managers find out more information about Kronos and employee timecards during the coronavirus outbreak? (05/22/20)

    Please click here for a presentation on the special coding procedures during the COVID-19 period.

    General Will the university cut administration costs at this time? What cuts are being made? (05/07/20)

    Our strong fiscal stewardship and discipline implemented in recent years have served us well. We were fortunate to be better positioned than some other institutions going into this unprecedented pandemic and the economic turmoil it has created. This pre-COVID-19 financial position enabled Loyola to take a more measured and methodical approach to cost containment unlike peer institutions that were forced to immediately undertake dramatic cuts in personnel and programming. However, Loyola is not immune to the upcoming financial challenges that our students and their families are already facing.

    A number of reductions in administration costs are being implemented at this time, including:

  • A reduction in compensation for all University officers, deans, and senior administrators ranging from 15 percent for the president, 10 percent for the vice presidents, 5 percent for the deans, and between 2.5 and 3 percent for other senior administrators across the University
  • The elimination of nearly all open and funded staff positions across the University and a freeze on hiring for any staff positions that become vacant unless they are essential to sustain campus operations for the fall
  • A slowing of any new faculty hires for the fall to be done at the discretion of the Provost and Deans
  • Suspension of salary increases for all Loyola employees beginning January 2021
  • The partial elimination of the provost’s funded faculty reserve funds and unfilled faculty lines across the University
  • The elimination of 50 percent of the salary control pools across all divisions. These funds would typically be available for mid-year equity adjustments or for other salary increases.
  • At the suggestion of the Provost and with the support of the deans, a 50 percent reduction in PhD admits over the next two years
  • A reduction in discretionary spending across all areas of the University including but not limited to travel, purchasing, and consulting services

    • Faculty & Staff What have we learned during temporary transition to online classes that might carry forward with us when the virus lifts and need for physical distance recedes? (04/27/20)

    The timing of this crisis has provided several valuable learnings for us. It highlighted our preparedness and collective ability to rise to the occasion and shift to an academic delivery method that was not largely a part of our toolkit, and to adopt a teleworking employment structure which was not previously widespread. We learned that our faculty, staff, and our students are extremely flexible, adaptable, cooperative, and supportive through this crisis. We came together in solidarity and validated the readiness of every aspect of our Loyola community.

    Faculty & Staff How is the financial health of the university? (04/27/20)

    Before the onset of the COVID-19 pandemic, higher education analysts predicted a significant decline in overall university attendance across the country. This pandemic has simply accelerated this decline and contributed to financial hardship for families around the world, not only for Loyola, but for just about every institution of higher learning. Universities across the country are struggling because tuition is our primary source of revenue along with revenue from residence halls and some advancement/ donor endowment support.

    As you can imagine, lower student enrollment will have a direct impact on our overall budget and our ability to sustain certain operations and activities. We are fortunate to have had strong fiscal stewardship going into the crisis; however, a reduction in revenue will require adjustments to be made to enable our ability to continue to fulfill our commitment to our students and their academic development and to provide for our faculty and staff.

    Faculty & Staff The Higher Ed community, including AJCU schools, are making difficult and bold decisions about staffing, including furloughs, eliminating merit increases, work force reductions, and other cost cutting measures involving staff. How and when will Loyola begin to make these decisions? (04/27/20)

    Like all other sectors ranging from small, mid and large businesses to governments and municipalities, higher education institutions are not immune to the economic realities facing our country. Like others, Loyola Chicago will be faced with the same challenges as a result of the COVID-19 crisis. This crisis has placed many families in a situation where they may no longer have the financial ability to support post-secondary learning experience for their child, at all, not to mention in an on-campus environment. In addition, the awakening to the world of “online learning” for many as a real and doable thing while maintaining high quality instruction will impact decision-making around whether to pursue learning online or on campus. This will be “new reality” for us.

    As part of the Emergency Management Response effort stood up in the wake of the COVID-19 crisis, we have about 230 employees who are actively assessing the current public health environment against academic, operational, and financial metrics, and projecting our future state as an institution based on forecasted assumptions. The primary decision-making factors will be the timing of the return to campus and our student enrollment.

    As we continue to monitor daily the external climate, we have made every effort to provide employment continuity for our faculty and staff during this period. While we have done well so far, there are tough times ahead for our country and our institution. For Loyola, this might mean that we may not be able to sustain indefinitely the kind of across the board continuity we started with at the beginning of this pandemic. However, we’re doing everything in our power to reduce costs and find ways to increase enrollment and retention and to generate revenue.

    Faculty & Staff How will decisions about employment be communicated to those impacted, as well as to the Loyola community? (04/27/20)

    Decisions that directly impact the livelihood of our faculty and staff are not taken lightly. Our teams are exploring a variety of cost containment options and are doing so with the goal of minimizing impact on our staff and faculty. Be assured that our Jesuit identity and values remains at the forefront of all decision-making. Should these types of actions be required, they will be communicated is a respectful, sensitive, and dignified manner as is consistent with our mission and values. Similar to other HR matters have been communicated in the past, first with a general message to the community, followed by individual communication.

    Faculty & Staff As income and savings become every day conversations in the wake of COVID-19 with layoffs and unemployment rates skyrocketing, how is Loyola remaining a competitive option for students seeking higher education as well as staying competitive in the work place for top tier staff and faculty? (04/27/20)

    This unprecedented pandemic has created much hardship on a broad spectrum of society all across the globe. Its impact is felt by individuals, communities, government, institutions, and businesses. Like other universities who had to repatriate students and refund housing and meal plans, Loyola is no different. We’ve experienced significant revenue declines and unforeseen expenditures.

    It is hard to place a dollar value on the enormous benefit a Jesuit, Catholic education delivers to society. The type of education we deliver is more relevant than ever when you look at this unfolding crisis. Our University community seeks God in all things and works to expand knowledge in the service of humanity through learning, justice, and faith. We keep all of those impacted by COVID-19 in our thoughts and prayers. We feel for our students and believe that all of the actions we have taken will help us emerge from this current crisis and continue forward as strong as possible.

    Faculty & Staff How is the University supporting staff members who lack access to reliable computers and internet, space to work at home, child care, and basic food/medical supplies? (04/27/20)

    Managers have been encouraged to work very closely with their employees and ITS to provide technology support, including dedicated resources to assist staff through the transition to working remotely. Since mid-March, the ITS team has been working with staff, faculty, and students to help them secure the technology resources needed to keep the university operational in this pandemic situation. In cases where people are supporting mission critical services, ITS loaned out laptops, webcams, wi-fi hotspots, and other equipment as necessary. To date, over 330 laptops and other equipment were provided to the Loyola community. If anyone finds they are still in need of the technology to support critical University operations, they should contact the ITS Service Desk.

    For those scenarios where working remotely wasn’t an option or personal obligations prevented you from carrying out your job duties, every effort has been made for pay continuation through use of paid-time-off paid and the COVID-19 emergency pay which has been provided. We will continue to assess the COVID-19 pay each pay period to identify those employees in need of additional support.

    Loyola provides a very comprehensive and competitive health and welfare benefit program. We are proud to be able to provide medical, dental, and vision care to all benefit eligible employees, especially during this challenging health care crisis. Our medical insurance providers, Aetna and CVS/Caremark, have both been very good partners toward supporting the needs of our faculty and staff. The recent communication from HR outlined additional benefit coverages available under the CARES Act, and I strongly encourage you to revisit that communication and also to visit the HR website for additional employee benefits related information.

    Faculty & Staff When we return to campus, would Loyola consider having 100 percent work-from-home days every Friday, or for periods during the summer? (04/27/20)

    This pandemic has required everyone to begin thinking much more creatively about the way in which work is performed. We have a team engaged to focus on strengthening staff engagement and we’ll look to that group to explore this option along with others in the coming weeks. When we are not in an emergency management response mode, decisions about working remotely should be made at the discretion of the manager and based on the business needs of the unit with consideration of the employee’s personal needs. Allowing employees to work remotely on an intermittent basis, when possible, is generally an available option, provided there is no adverse impact on others.

    Faculty & Staff Will Loyola consider creating a more flexible work policy after employees return to campus, such as an “efficient workplace policy” (efficiency valued over working long hours and weekends; perhaps implementing 34 hours as full-time) or increasing hours/flex schedule/time off/work life balance benefits? (04/27/20)

    There is always a balance to be struck between work productivity and more personal life commitments. Prior to COVID-19, a flexible work schedule policy was in place and had been administered successfully by many departments. If you currently experiencing a personal situation where you may need more work flexibility or reduced work hours, you are encouraged to discuss this directly with your manager and/or Human Resources. The use of paid-time-off currently provided by the University is a benefit designed for these types of situations and continues to be an option available.

    Our efforts should be to ensure availability and serviceability. Reduced work schedules resulting from limited work requires an analysis around the number of positions truly needed to perform various roles. This crisis might create an opportunity for that analysis to take place. The reality is that in an effort to maintain our viability and competitiveness, we will most likely be looking at doing more with fewer employees versus reducing productivity at this time. Loyola is committed to exploring and providing competitive benefits to support the needs of our faculty and staff.

    We currently have a very generous paid-time off program for staff to use toward illness, disability, bridging holidays, addressing family commitments, as well as for simple rest and relaxation. Under the leadership of Human Resources, the Benefits Advisory Committee will play a role in identifying additional innovative benefit options for our employees on go forward basis.

    Faculty & Staff In lieu of COVID-19 crisis, will a retirement package be offered again? (04/27/20)

    The voluntary transition incentive programs offered over two years for faculty and staff were very specific programs designed to provide a pathway for employees who might have an interest in retiring and transitioning in a meaningful and dignified manner, thereby meeting their needs and supporting financial structure of the University. The COVID-19 crisis isn’t related to retirement, so there is no connection between the two, nor plans for any future voluntary transition programs.

    Student What was the reasoning behind Loyola’s decision to allow workers to use their sick pay shifts as way to get paid by the university? (04/27/20)

    Certain student worker positions do not lend themselves to working remotely from campus. Certain other student worker positions may not have sufficient work to fill their work schedule. Therefore, in an effort to maximize pay continuity for student workers, those who worked during the spring semester, but are not working during this time, were allowed to use their sick accruals.

    Student How does the University respond to some students claiming that this option doesn’t go far enough to help student workers who rely on their paychecks to cover their cost of living bills? (04/27/20)

    The University is making every effort to keep as many students working remotely as possible, if they are able to perform their duties remotely. Those student worker positions that were able to work remotely continue to be paid.

    In addition students may be eligible to receive emergency grants under the Higher Education Emergency Relief (HEERF) funds under the CARES Act to offset expenses related to disruption of campus operations due to the COVID-19 crisis

    Faculty & Staff What are Loyola’s travel policy restrictions? (04/17/20)

    Given the evolving nature of this global health concern, please stay current on updates to the University travel policy by regularly checking LUC.edu/coronavirus.
  • Current University-wide travel restrictions include non-essential University-sponsored travel, both international and domestic, for faculty and staff members is prohibited until further notice.
  • Exceptions to this updated travel policy will only be made by the Provost or the Sr. Vice President for Administrative Services.

    • General How has Loyola responded to questions by Unite Here, Local 1, about compensation to Aramark employees? (04/14/20)

    Please click here to read the letter sent by Wayne Magdziarz, Sr. Vice President and Chief Financial Officer, to Unite Here, Local 1, regarding Aramark employees.

    Faculty & Staff Will I be reimbursed for costs related to my ability to work remotely, such as internet and phone? (04/06/20)

    The University has updated the Travel and Business Expense Policy with an Expanded Applicability During COVID-19 Pandemic. Please review this on our Finance website to see if this is applicable to your work circumstances.

    Student I understand that going to online is the right decision to protect the students during this unprecedented global health crisis. Will there be any tuition reductions since face-to-face instruction is no longer an option? (04/06/20)

    Loyola's commitment to education will ensure that the same quality will be available in an online teaching environment during these uncertain times. Faculty at Loyola have extensive academic experience, familiarity with online teaching, and with delivering high quality instruction via online platforms to our students. Prior to the COVID-19 pandemic, numerous University faculty completed a rigorous online training to prepare them to excel at online teaching.

    Loyola is well-prepared to continue to deliver an excellent education that will prepare students for the future, earn them the credits and degrees they’ve been working toward, and maintain academic continuity even amidst a global pandemic. The University’s Office of Online Learning has continued to work closely with all faculty, including those who have transitioned their classes to online platforms in the wake of this global health crisis, so that online teaching and learning is as seamless as possible for our students.

    General Given the impact of the COVID-19 pandemic on employment opportunities, what are Loyola’s thoughts on requests for it to compensate Aramark employees who have worked on the University's premises? (04/05/20)

    Our thoughts continue to be with those impacted by the spread of COVID-19, including those who have experienced a reduction in hours or layoffs from their jobs. We appreciate the dedication of the Aramark employees who have worked on our campus. As those individuals are employed and paid by Aramark, and not Loyola University Chicago, compensation questions should be directed to Aramark.

    General Can Loyola do anything to lessen the financial hardships of contract hospitality employees during this economic downturn? (04/05/20)

    This unprecedented pandemic has created much hardship on a broad spectrum of society all across the globe. Its impact is felt by individuals, communities, government, institutions, and businesses. Like other institutions of higher education who have had to repatriate students and refund housing and meal plans, Loyola University Chicago is no different in experiencing diminished revenue and continued expenditures. The impact on Loyola, our students, faculty, staff, campus partners, and the surrounding neighborhood businesses and people during this pandemic is significant.

    It is at a time like this that we focus our limited resources to support employees–both faculty and staff–until we are able to resume routine campus operations. We must also anticipate the financial needs of returning students whose families are impacted. These areas are of highest concern and priority for Loyola. These are tough times requiring tough decisions on many issues. Loyola will be guided by our mission and values as we continue to make decisions that are in the best interests of our students, faculty, and staff so that we can emerge from this current crisis and continue forward as strong as possible.

    General What is Loyola's position on unions? (04/05/20)

    Loyola University Chicago is pro-social justice and recognizes Catholic Social Teaching, which respects and promotes the rights of individuals to organize. Unions are one such way they may organize. Loyola has a longstanding relationship with maintenance employee unions and respects our employees and their decision to be represented by them. Separately, the University has positive relationships with unionized part-time and full-time non-tenure track faculty in the College of Arts and Sciences and the English Language Learning Program.

    Student Will there be summer courses? Are they online? (03/30/20)

    Yes! Loyola is offering two summer sessions as originally scheduled. All summer courses will be delivered online, given the current public health crisis. See the Academic Calendar for the summer session dates and the Summer 2020 Registration Access Schedule for when students can register for summer sessions.

    General How is Facilities making sure that buildings are maintained and any emergencies are addressed during the campus closure? (03/27/20)

    The facilities department has implemented the following practices at all our Chicagoland campuses during COVID-19 campus closure.
  • Ongoing monitoring of the Facilities work order system and call center requests for students, essential staff/faculty, residence directors, and Jesuits on campus.
  • Daily rounds of grounds, visual audits of leak prone areas, and humidity monitoring of basements with elevated humidity issues.
  • Weather monitoring and weather driven preventative care for grounds and buildings.
  • Monitoring of building automation systems to ensure stability of buildings in hibernation mode.
  • Ongoing preventative maintenance for building critical systems.
  • Deep cleaning and disinfection of high touch points throughout all campus buildings as recommended by CDC and by the Millard Group.

    • General Is Loyola ensuring that sustainability measures are put in place while the campus is closed? (03/27/20)

    Yes, the following sustainable measures are being implemented during the campus closure:
  • Wherever possible, lighting control systems were set to unoccupied mode and buildings are defaulting to occupancy sensors for general lighting
  • All buildings with centralized building automation controls will be set to unoccupied mode to maintain minimum temperatures
  • Wherever possible, boiler set points were raised to reduce natural gas usage
  • We have coordinated with Aramark to turn off all empty/unused coolers and freezers in dining halls and cafes

    • General How do I know if I was exposed to the virus? (03/26/20)

    You generally need to be in close contact with a sick person to get infected. Close contact includes:
  • Living in the same household as a sick person with COVID-19,
  • Caring for a sick person with COVID-19,
  • Being within six feet of a sick person with COVID-19 for about 10 minutes, OR
  • Being in direct contact with secretions from a sick person with COVID-19 (e.g., being coughed on, kissing, sharing utensils, etc.).

    It is strongly recommended that all Loyola students, faculty, and staff use the Symptom Checker app daily to monitor their symptoms for potential infection, even if you do not think you have been exposed to someone with COVID-19.

    • Student Other Chicagoland universities and colleges are offering tuition rebates, what is Loyola’s position on this? (03/24/20)

    With such an unprecedented situation, all higher education institutions need to approach this transition period based on their individual academic calendars and circumstances. The University has taken many factors under consideration and decided to reconcile all students’ housing and meal plan costs, as well as student activity fees. All prorated amounts will appear on student LOCUS accounts no later than the end of March 2020. These adjustments will be reflected on student’s April 15 e-bills and any resulting refunds will be issued in April 2020. Tuition, technology, and course fees are the exception; these fees will not be prorated because students will have the opportunity to continue their education through online learning this semester.

    Faculty & Staff If I am not feeling well, how do I know whether to continue working? (03/19/20)

    Employees who feel ill or are sick should stay home, alert their manager/supervisor, seek medical attention from their provider, if needed, and follow the normal sick leave process. Paid time off is available for staff members to use during these circumstances. Please notify your manager as soon as possible if you are ill and need to use paid time off. Please contact Human Resources via 312.915.6175 or benefits@luc.edu to address specific situations or for additional questions.

    Student How will this affect my client-facing placement, such as clinical placements and internships? (03/17/20)

    The following guidelines will assist in advising students currently participating in clinicals, internships, and other placement-based courses, such as service-learning, research, and fieldwork.If placement-based sites are open and running, and students will still be in the Chicago-area, placements can proceed as usual. Academic units may also make decisions regarding students’ participation in these learning activities.

    If placement sites are open but students are being sent home from campus, faculty are encouraged to move to alternative activities/assessments as posted on the Academic Continuity/Engaged Learning webpage. Alternatively, faculty can make the decision that work already completed by students satisfies the requirements for credit. Faculty should be flexible in their expectations and give high priority to seniors completing their degree requirements in the Spring 2020 semester.

    If placement sites have been closed, faculty are encouraged to move to alternative activities/assessments as posted on the Academic Continuity/Engaged Learning webpage. Alternatively, faculty can make the decision that work already completed by students satisfies the requirements for credit. Faculty should be flexible in their expectations and give high priority to seniors completing their degree requirements in the Spring 2020 semester.

    Prospective Students When will campus visits resume? (03/17/20)

    For the safety of our visitors and community, the Undergraduate Admission Office will be working remotely until further notice. Campus visits have been cancelled but we are offering virtual opportunities to connect with our office. If you have any questions, please email us at admission@LUC.edu or call us at 800-262-2373.

    Student Who can I turn to if I am feeling anxious and depressed?  (03/11/20)

    Please visit our resource at the Wellness Center online for information on getting started finding help.

    Parent/Family Will my child be getting the same level of academic instruction through online classes? (03/11/20)

    Every effort has been made to ensure a smooth transition to online learning, and our faculty are being supported with training, resources, and tools to conduct their lessons online.

    Faculty & Staff What guidance is University administration using for decision-making for the coronavirus? (03/11/20)

    Senior Leadership reviews coronavirus health and wellness related information provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Illinois Department of Public Health (IDPH), and the Chicago Department of Public Health (CDPH). Based on recommendations provided by the agencies, policies and procedures are drafted and implemented for the safety and wellness of both the University and broader communities.

    Faculty & Staff How are decisions being made to ensure the care and safety of faculty, staff, students, and guests at Loyola? (03/11/20)

    The University follows the protocol prescribed by the National Emergency Management System (NEMS) under the Department of Homeland Security’s Federal Emergency Management Agency (FEMA). Using this protocol and under the direction of an incident commander, teams of individuals are pre-identified to perform specific tasks to manage emergency situations that might face the University.

    All key functions are represented on the Emergency Management Team and are responsible for ensuring the safety of our community members and guests, in addition to maintaining academic delivery for our students, and sustaining University operations. This process ensures basic response capability for emergency situations impacting an organization and advances the level of preparedness for such events should they occur.

    Faculty & Staff Where can I learn more about the coronavirus (COVID-19)? (03/11/20)

    The Centers for Disease Control and Prevention (CDC) has the latest information about the coronavirus. Alternatively, you may check the World Health Organization (WHO) website for information about COVID-19. To learn more about preventative and responsive steps taken in the City of Chicago, we invite you to visit the Chicago Department of Public Health (CDPH) website.

    Faculty & Staff Does Loyola have a dedicated coronavirus website? (03/11/20)

    In addition to the formation and work of the Coronavirus Response and Prevention Task Force, the University has created a dedicated COVID-19 (Coronavirus) website on LUC.edu/coronavirus. The website will evolve with relevant updates about our University’s response team, decisions regarding students and operations, Office of International Programs, and other meaningful internal and external resources to utilize and share with the broader community. We recommend frequently reviewing the website to stay informed and prepared.

    Faculty & Staff How can I receive timely updates regarding the coronavirus? (03/11/20)

    Timely information is critical and we will continue to provide updates as the situation develops. Please visit LUC.edu/coronavirus for the latest University updates regarding Loyola’s response about the disease.

    Faculty & Staff Who should I contact for coronavirus-related medical questions and care? (03/11/20)

    Faculty and staff members should contact your primary care provider for coronavirus-related information. Please Note: Loyola Medical Plan members are encouraged to use Telemedicine as their first line of defense in order to limit potential exposure in physician offices. Aetna, Loyola’s medical insurance carrier, usually provides the Telemedicine service for a $40 co-pay. However, for a 90-day period, Aetna is offering Telemedicine visits at a zero co-pay for any reason. Teladoc is available at 855.TELADOC (835.2362), via the smartphone app, or online.

    Loyola Medical Plan members may also use the Aetna 24-Hour Nurse Line to speak with a registered nurse at no additional charge. The Aetna 24-Hour Nurse Line is available by phone (800.556.1555) or online via the 24-Hour Nurse Line page available on the Aetna member website.

    Faculty & Staff Does Loyola have an employee health line for faculty and staff to call for assistance? (03/11/20)

    Given the complexities surrounding the virus outbreak, faculty and staff should contact their personal medical provider for information, assistance, and testing as needed.

    Faculty & Staff How can I prevent contracting the coronavirus? (03/11/20)

    The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wear a mask or cloth face covering that covers the nose and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty. IMPORTANT: Practice handwashing and other preventative measures as outlined on the Centers for Disease Control (CDC) website.

    • Faculty & Staff How can I get tested for coronavirus? (03/11/20)

    Anyone presenting symptoms compatible with COVID-19 should contact their health care provider immediately. For all Loyola Medical plan participants, Aetna is waiving the traditional co-pay for diagnostic testing related to COVID-19. This policy will cover the test kit for patients who meet CDC guidelines for testing, which can be done in any approved laboratory location.

    Faculty & Staff Who is at high risk for contacting coronavirus? (03/11/20)

    Populations that may be at a higher risk for contacting the coronavirus include older adults and individuals with a serious chronic medical condition (i.e. heart disease, lung disease, diabetes).

    Faculty & Staff How many hours of sick, vacation, and personal time have I accrued? (03/11/20)

    Staff can login to Kronos or Employee Self-Service to view leave balances. You must be connected to Loyola’s network, either on campus or via Loyola Secure Access, to access Employee Self Service (ESS). Please contact Information Technology Services at 773.508.4487 for assistance with remotely accessing ESS.

    Faculty & Staff If I am ill, what should I do? (03/11/20)

    Faculty and staff members should immediately contact your manager. For absences that extend beyond three days, please follow the Matrix Absence Management process, which includes calling Matrix at 1.877.202.0055. In addition, please contact your health care provider immediately.

    Faculty & Staff What should I do if I am an employee who needs to care for a family member with the coronavirus or if they are asymptomatic? (03/11/20)

    Employees should first contact their manager. Upon caring for a family member that has the virus, or appears asymptomatic, the employee should self-isolate for 14 days following the care. If appropriate, seek medical care for immediate attention. Working remote may be available for some positions. Please contact your manager for additional details about remote employment.

    Faculty & Staff Will all positions here at Loyola be eligible to work from home? (03/11/20)

    Not all positions can be performed away from campus. Department managers will make this assessment and coordinate with Human Resources. Technology requirements such as access to computers, internet connectivity and speed, and phone capability, etc. will also need to be assessed to determine if an employee’s job can be performed remotely.

    Managers/Supervisors are encouraged to:

  • Begin immediately assessing working remote capabilities for your staff, as feasible, while maintaining the business needs of the unit. This process should be performed in a fair and consistent manner while reviewing the positions whose duties and responsibilities can be successfully performed remotely. Those employees in HIGH-RISK CATEGORIES should be given first consideration, while keeping social distancing a priority for all.
  • Limit employee social interactions (e.g., discourage face-to-face meetings; utilize Zoom meetings when possible; distance work space; gatherings of 70 or more are prohibited at any LUC campus location).
  • Alter work schedules to reduce mixing and allow for social distancing (e.g., stagger start/end times).
  • Seek out advice and technology solutions through the ITS Service Desk at ITSSERVICEDESK@LUC.EDU or 773.508.4487; also visit the HOW TO KEEP WORKING technology site for guidance and resources for working remote.

    Additional information regarding any changes in practices or pay policies will be distributed as it becomes available.

    • Faculty & Staff How will I know if my position will be eligible for remote work approval? (03/11/20)

    Managers/supervisors should assess and communicate with employees regarding remote work arrangements. Although not all positions are viable, social distancing if a priority and your supervisor/manager will consider a number of factors including:
  • The nature of the work being performed (duties & responsibilities);
  • The safety and well-being of our students, faculty, and staff;
  • The ability to meet the business needs of the unit;
  • The exempt or non-exempt classification (non-exempt receive over pay for hours worked over 40 hours per week); and,
  • The feasibility of the home environment for work.

    The resources available to the employee will also determine the capability to work remotely, including:

  • Laptop/desktop/tablet, phone, internet;
  • Access as needed to: the LUC network via Loyola Secure Access, Loyola Secure Transfer, and/or Remote Desk Top Connection as needed;
  • Able to set up and/or connect to Zoom conference calls;
  • Must be available throughout the work day.

    ITS Service Desk should be contacted with any technology questions. In addition, a technology site called “Keep Working” has been set up as a resource for you.

    • Faculty & Staff If I am going to be working remotely, are there best practices to consider? (03/11/20)

    Discuss work expectations during this period. Designating “office space” which allows a quiet work place to concentrate and in which work-related material can be stored, organized, and secured. If possible, adhering to the same work schedule that is followed on campus. Plan to be available during this time to meet work related needs of your department. Communicate early, often, and on a schedule. Set scheduled time to connect with your supervisor/manager and/or colleagues to discuss daily updates, projects, check-ins, or just to get updates. Use technology to provide face-to-face interactions (e.g., Zoom calls) so that frequent communication occurs.

    Faculty & Staff I am experiencing stress, anxiety, or worry about the coronavirus. Who can I speak with for support? (03/11/20)

    Faculty, staff, and your family members can contact Perspectives Employee Assistance Program (EAP) for support. To schedule an appointment with a licensed professional, call 800.456.6327.

    Faculty & Staff If I have additional questions, who can I contact? (03/11/20)

    Faculty and staff members can contact their supervisor/manager and/or Human Resources at 312-915-6175 or via email at benefits@LUC.edu should you have questions or concerns about your individual situation.

    General What is social distancing, and can it help prevent the spread of coronavirus? (03/11/20)

    The CDC encourages implementing social distancing measures as a preventive practice. We again follow the public health guidelines in assisting us to determine best practices for the current situation. These measures include:
  • Increase the space between you and others;
  • Refrain from gathering in breakrooms;
  • Utilize Zoom, conference call, and related technologies for meetings.

    • Student Can I access campus for study, research, and other purposes? (07/20/00)

    Yes, our campus will reopen this fall with access to most campus facilities for students. New safety restrictions will be in place and signage must be followed at all times.

    For full details on what will be open and available during the fall semester, visit our Return to Campus website.

    Student Does the money for the paychecks of Federal Work Study students come from the federal government or does from the universities internal funds or somewhere else? If the money comes from the federal government, how often does Loyola receive the funds to pay Federal Work Study students? (04/27/00)

    Federal Work Study (FWS) is an optional component of a financial aid award given to students, on an annual basis, per completion of the FAFSA, earned through part-time employment on campus or in the Community-Based Federal Work Study Program.

    Federal Work Study is a program of the federal government allocating funds to colleges and universities. For Loyola University Chicago, federal funds generally subsidize 60 percent of students' wages and Loyola funds the remaining portion. The FWS payroll is paid to the students by Loyola and then the federal portion is reimbursed to Loyola by the federal government twice a month.

    REPORT A COVID-19 CASE

    Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible at COVID-19report@LUC.edu or by calling 773-508-7707.

    CONTACT

    To inquire about general Loyola information related to COVID-19, please email COVID-19support@luc.edu

    For information on the university's plans for returning to campus and Fall 2020 visit LUC.edu/returntocampus.