Message Sent To:All Students
Message From:Message from the Wellness Center
Date Sent:Wednesday, August 12, 2020 08:12 AM CDT

Positive Diagnosis Protocol: Wellness Webinar, Symptom Checker, and Contact Tracing

August 12, 2020

Dear Students,

As we explained in our previous Positive Diagnosis message, we are hoping to provide you with as much information as possible about protocol related to a positive COVID-19 diagnosis in the Loyola University Chicago community. Today’s message will give you a look at the University’s new Symptom Checker, an overview of the contact tracing process, and address any concerns you may have related to privacy.

Additionally, we would like to invite you to a Wellness and Mental Health webinar this upcoming Sunday, August 16 at 6 p.m. Central, to learn more about services that will be provided by the Wellness Center this fall for students living near campus or at home, including offerings around mental health. You can register here and submit your questions in advance.

While developing the protocol following a positive diagnosis in the Loyola community, we will continue to follow guidance from the Chicago Department of Public Health (CDPH), as well as the Centers for Disease Control and Prevention (CDC). Please keep in mind that guidelines and recommendations may continue to shift regularly as more is learned about the virus. The most up-to-date information regarding Loyola’s COVID-19 response can always be found on our dedicated COVID-19 page and Return to Campus website.

Symptom Checker
The University has launched a Symptom Checker application to promote health and safety and improve awareness of the symptoms of COVID-19. Students, faculty, and staff can check for any symptoms they have in the morning daily. Depending on your symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed. No individually identified personal health information will be stored on the Symptom Checker. More information, along with an instructional video, can be found on our Symptom Checker page.

Daily use of the Symptom Checker is strongly recommended, regardless of your location, to promote health and safety and improve awareness of the symptoms of COVID-19. It is available for use via your browser and within the Loyola mobile application. If on campus, you may be required to show your daily symptom checker before entering certain University offices, facilities, events, or the handful of on-campus classes; this demonstrates your attention to both your and others’ health and safety. Information on how to download and use the Loyola mobile application can be found here.

Reporting a Case
As shared in previous communications, students, faculty, and staff who have tested positive for COVID-19 are required to report their case to the University as soon as possible. This has not changed following last week’s announcement regarding on-campus housing. If you are living near campus or in the City of Chicago and have tested positive for the virus, please contact us at covid-19report@LUC.edu or by calling 773-508-7707.

Students, faculty, and staff only need to report positive cases within the last 14 days. Those who are conducting studies or working remotely from outside the City of Chicago are still encouraged to report their positive cases for tracking and data purposes. More information can be found on our Reporting Protocol page.

Contact Tracing
You may learn you've been exposed to someone with COVID-19 through a process called contact tracing. Contact tracing is a public health tool used to prevent the spread of infectious disease. It involves identifying people who have an infectious disease and the individuals who they came in contact with and working with them to interrupt disease spread (through isolation and quarantine).

If you are diagnosed with COVID-19 or report a positive case to the University, a contact tracer will call you within 24 hours to discuss who you’ve been in contact with and where you spent time if you were infectious to others. Out of respect for your privacy, your name will not be revealed to those you may have exposed, even if they ask. If you think that you may have been exposed to someone with COVID-19 but are unsure, you can contact Dial-A-Nurse at 773-508-8883 (leave a message if your call is not answered) to discuss your concerns.

The University will respect and maintain the privacy and anonymity of individuals who have tested positive for COVID-19 or who may be part of any contact tracing investigation. In accordance with the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA), the University, along with public health authorities, will not share the identification of any these individuals publicly, nor will we provide any information that may compromise confidentiality.

Whether you are at home, on campus, or living nearby, compliance and participation with the Symptom Checker, reporting cases, and contact tracing, as well as the required COVID-19 training module through Get Inclusive, are necessary to fight the pandemic. The protocols and guidelines outlined on our Return to Campus website, including our six required personal safety practices, ensure we are all taking the necessary steps to slow the spread of COVID-19 and protect the Loyola community to the best of our abilities.


Joan Holden, DNP, APRN, ANP-BC
Director, Wellness Center

This message was also shared with all faculty, staff, and undergraduate students' parents.
Click here to view the message sent to parents.
Click here to view the message sent to faculty and staff.