Faculty and Staff Resources
Welcome to the Center for Student Assistance and Advocacy
In your role as faculty or staff, you may come into contact with students who are experiencing any number of issues ranging from academic concerns to severe distress. A student might share this information with you directly or you might infer that a student is struggling based upon observed behavior.
Each member of the Loyola community has a responsibility to help students succeed. Quite often, a faculty or staff member is in the position to offer the first helping hand to a student. The information in this section of the CSAA website may present faculty and staff with additional guidance when working with students in a potentially uncomfortable or difficult situation. Each of us has our own level of comfort. Remember, do the best that you can. The most important thing is that you do something.
Report a Concern
The best way for us to help students is to report a student concern as soon as possible. If you have an emergency or urgent concern, please call Campus Safety at 773.508.SAFE (7233) or Chicago emergency services at 911. All other student matters can be referred to the Office of the Dean of Students by submitting a report.
Responding to Emotionally Distressed Students
Wellness Center's Resources for Faculty and Staff:
- Signs of Distress
- Talking with a Student
- Psychological/Behavioral Emergencies
- Behavioral Concerns Team
- Mental Health Resources
Protecting student privacy is a priority of the University. Records and proceedings of the Center for Student Assistance and Advocacy (CSAA) are kept confidential and shared on a "need to know" basis in a manner consistent with University policy and the University's obligations under applicable law, including the Family Educational Rights and Privacy Act ("FERPA").
FERPA protects the privacy of student's education records. FERPA does not prohibit or in any way restrict a University employee from sharing what they personally observe. In other words, a University employee would not violate FERPA by advising CSAA of what the employee saw or heard when directly interacting with a student, observing a student interact with others, or otherwise observing a student's behavior or demeanor.
For example, if a Loyola faculty member notices disturbing content in a student's writing or artwork, the faculty member should refer this to the Behavioral Concerns Team (BCT). Although a student's writing or artwork may also be a part of the student's educational record, FERPA authorizes school officials such as faculty to disclose educational records to other school officials with a legitimate educational interest in those records, without the student's consent. Since the BCT is responsible for identifying, responding to, and supporting at-risk Loyola students while supporting the safety of the Loyola Community, the BCT has a legitimate interest in examining student's writing or artwork.
For further information regarding FERPA.
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Should you or your department desire additional training on how to support students in distress, please contact Amber Miller.