×

Ongoing diversity, inclusion, and equity assessment is one way Loyola University Chicago works to create, foster, and sustain a positive, healthy, and inclusive environment for everyone.

We are excited to announce the University's trailblazing Climate Survey project. Project efforts were designed and implemented by one of the top Risk Management vendors, Watson Willis Towers Watson US LLC. All faculty, staff, and students were invited to participate in a series of focus groups held at the Lake Shore, Water Tower, and Health Sciences campuses. The engaging conversations were designed to directly impact the development of the climate survey released during October 2017. Survey participation was a critical step in helping Loyola determine the necessary next steps required to create and continue fostering productive opportunities of change, difference, and inclusion.

Action-Focused Outcomes
The survey project's intended outcome was to improve Loyola's diversity, inclusion, and equity climate. Continual effort will incorporate commitment and engagement of the entire Loyola community. Each university department will review survey results unique to their business unit in order to learn what areas of improvement are needed (if any), understand what is working well, and recognize if innovative programming and/or resources are necessary in support of creating and fostering a culture of understanding, respect, and humble inquiry among faculty, staff, and students.

Learn more about the Diversity Campus Climate Survey results.

What Exactly is Campus Climate?

Campus climate is a critical component of Loyola's culture as it represents the individual and collective practices, attitudes, beliefs, and interactions among faculty, staff, and students, regarding diversity, inclusion, and equity experiences taking place at Loyola. For example, campus climate review helps us understand if there is a need for the development of:

  • Bias prevention courses
  • Engaging courses designed to help understand how to "care for the whole person" 
  • Intersectional community building opportunities 
  • Specific social justice trainings and resources

 

 

Why the Implementation?

Part of Loyola University Chicago’s mission and identity includes incorporating a Jesuit education and community experience designed to seek the truth, and to form faculty, staff, and students into a whole person of solidarity while taking responsibility for the real world. We must have an educated awareness of society and culture, a sense of being interrelated and interconnected, and a commitment to act for the rights of others, especially the disadvantaged and the oppressed.

In the spirit of understanding where the university’s culture of difference stands, Loyola contracted with Willis Towers Watson to develop and implement a comprehensive campus-wide Climate Survey. The survey was designed to assess the attitudes and behaviors among faculty, staff, and students regarding diversity and inclusion experiences taking place on-campus.

How Does a Positive Campus Diversity Climate Help Loyola?

Loyola values the inclusion of diversity across all areas of the university. Constructive individual and collaborative diversity experiences can help create both a welcoming and insightful campus culture and climate. When the campus community learns how we are more alike than different, we have better opportunities to develop and foster healthy collaborative partnerships, alliances, and classroom experiences.

Action-Focused Outcomes

The Climate Survey’s intended outcome was to improve Loyola's diversity, inclusion, and equity climate. Continual effort will incorporate commitment and engagement of the entire Loyola community. Each university department will review survey results unique to their business unit in order to learn what areas of improvement are needed (if any), understand what is working well, and recognize if innovative programming and/or resources are necessary in support of creating and fostering a culture of understanding, respect, and humble inquiry among faculty, staff, and students.

Was the Survey Confidential or Anonymous or Both?

Loyola University Chicago appreciates that candid communication sometimes feels difficult which is why we have engaged an independent third party provider, Willis Towers Watson. 

  • Focus group and survey responses are confidential; no connection will be made between your names and the information collected.
  • Responses will be consolidated into grouped reports. If you participate in a focus group, we also ask that you commit to this principle by not sharing the views raised by other participants in a session when you leave the discussion. Remember you will only be hearing part of any story, and that you should not make judgments of others based on the information you hear in a focus group.

Confidentiality is critical. Willis Towers Watson will only report back key themes and observations to University Administrators and the Climate Survey Project team.

Anonymous means no information about who completes the survey is captured at all. Confidential means some information about who completes the information is captured but is kept confidential by Willis Towers Watson so that Loyola University Chicago CANNOT know ANY individual-identifying information.  

This survey was confidential, not anonymous. We need to capture some respondent data so that Willis Towers Watson can provide summary/aggregated data to Loyola University Chicago about the responses to show themes where Loyola University Chicago may be strong or weak. Capturing some high-level data allows different departments within Loyola University Chicago to assess which areas they need to focus on to improve the climate.

All survey data is hosted and analyzed by and independent consulting firm, Willis Towers Watson, who will only report aggregated/collated results back to Loyola University Chicago. Willis Towers Watson will not report back on any teams or departments that have less than 10 responses, and 20 comments are required to receive a comments report by group. When the results are collected, they are put together in such a way that it is impossible to identify individuals, even in very small work groups. One of the reasons for working with an external research company is to guarantee confidentiality.

YOUR INDIVIDUAL OPINIONS ARE STRICTLY CONFIDENTIAL:

  • This survey process is being managed by Willis Towers Watson, an independent consulting firm.
  • Willis Towers Watson will create reports of the survey results for distribution which only include results from groups of 10 or more respondents, and will make no attempt to report the identity of any individual respondents. For small work units, results will be aggregated with the results of other appropriate units to meet this minimum for reporting.
  • Completed surveys will be sent directly to Willis Towers Watson for processing.
  • No one at Loyola University Chicago will see any individual’s completed survey response.

How Were the Climate Survey Questions Developed?

Loyola's focus groups took place at the Lake Shore, Water Tower, and Health Sciences campuses and included the participation of faculty, staff, students, and university administrators. Diversity-related feedback received from each of the sessions were utilized to draft the Diversity Climate Survey questions.

Focus Group Participation

Loyola University Chicago’s Climate Survey project is designed to measure attitudes, perceptions, and behavior toward different perspectives, lived experiences, and identities. Each focus group is coordinated to ensure that feedback, and insights are collected from a broad range of Loyola community members, regardless of position, title, or rank. By design, a climate survey serves to explore any correlation or connection(s) that exist between interactions taking place at an institution, and the social identities or “protected class” of its members. 

Diversity
Focus groups reflect diverse faculty, staff, and student participation. Volunteers represent different backgrounds, including functional units, academic experiences, community involvement, and international exposure. Focus group discussions may reflect participant’s experiences as they relate to personal intersecting roles, including teaching, mentoring, student engagement, and/or workplace experiences. 

As we work to engage in focus group discussions, please remember: 

  • Be conscious of body language and nonverbal responses
  • Be considerate
  • Be engaged and present
  • Be mindful of making judgment
  • Challenge yourself to take risks
  • Demonstrate respect for self and others
  • Differing opinions may be expressed. Engage in questions to understand and learn personal opinions, experiences, characters
  • Incorporate humble inquiry (i.e. gently ask “probing” or follow-up questions)
  • Maintain confidentiality (share the lesson not the names of people in the story)
  • Speak from your own experience and perspective (Use “I” statements)
  • Stay on topic

While this list in not exhaustive, the information is intended to help participants feel comfortable with engaging in discussions about sensitive topics or ideas that may be presented throughout the focus group experience.

Abstention
Should a focus group participant feel uncomfortable with a question or comment, they reserve the right to abstain from answering and/or commenting.

Confidentiality
The identity of all focus group participants, including discussions, were kept strictly confidential. Feedback from focus group discussions were reported only in an anonymous and theme-focused format. In addition, abundant caution was taken to protect both the confidentiality and anonymity of all focus group participants. Discussions held were not shared with anyone outside of the focus group. 

Survey Design
Willis Towers Watson utilized focus group feedback to draft the Climate Survey, which is scheduled for release during the last week of October. 

For additional questions about the Climate Survey project, please email climatesurvey@luc.edu.

Who Participates in the Climate Survey?

Loyola University Chicago faculty, staff, and students were encouraged to participate in the Diversity Campus Climate Survey. 100% participation reflects everyone's opportunity to impact the diversity, inclusion, and equity experiences taking place at Loyola.

Why Were All Faculty, Staff, and Students Invited to Participate in the Survey?

One of the goals of the Diversity Campus Climate survey to understand the general campus climate related to diversity-related experiences the vast majority of faculty, staff, and students experience at Loyola. To do so, we invited all active faculty, staff, and students to participate.

A population sample approach helps to provide everyone with an opportunity to respond. Subsequently, we significantly reduce the potential to inadvertently exclude a specific group. We aim to create an inclusive campus culture and to provide everyone with an opportunity to share feedback, which directly impacts future diversity-related campus experiences.

When Did the Diversity Campus Climate Survey Launch?

The Diversity Campus Climate Survey will be ongoing with the following timeline:

  • Survey Design: August – October 2017
  • Survey Administration: October 31 – November 30, 2017 (accessible on or off-campus from multiple device types {i.e. iOS}).
  • Data Processing and Results Review: December 2017/January 2018
  • Results Communication and Action Planning: January 2018
  • Action Plan Implementation: January 2018 and onward

What was Loyola's Desired Climate Survey Response Rate?

Loyola's goal was to encourage all faculty, staff, and students to participate in the first university-wide diversity climate survey.

  • 100% participation reflects everyone's opportunity to impact the diversity, inclusion, and equity experiences and opportunities taking place at Loyola.

What Were the Incentive Prizes

The following were a list of incentives for faculty, staff, and student survey participants.

  • The first department with less than 50 faculty and staff members who complete the survey during the first week will win a pizza party.
  • The first department with 51 – 125 faculty and staff members who complete the survey first by week two will receive a pizza party.
  • On the initial survey launch date, there will be 25 randomly selection (student) survey respondents chosen to receive a special gift card.
  • Once the survey window has closed, 100 randomly selected (student) survey respondents will be chosen to win a special prize.

How Will the Diversity Campus Climate Survey Be Utilized?

Summative survey results were be made available to the campus community. Where necessary, action-focused tasks will be developed and carried out by Loyola community members, including faculty, staff, students, and university administrators. For example, if the survey results reflects Loyola should develop a program to encourage XYZ, then partnership with the appropriate department will transpire in an effort to create and implement necessary programming.

What Is the Diversity Campus Climate Survey Project Timeline?

The Diversity Campus Climate Survey will be ongoing with the following timeline:

  • Survey Design: August – October 2017
  • Survey Administration: October 31 – November 30, 2017
  • Data Processing and Results Review: December 2017/January 2018
  • Results Communication and Action Planning: January 2018
  • Action Plan Implementation: January 2018 and onward

What Were the Technical Requirements?

The survey was accessible on or off-campus, and could be completed on multiple devices (i.e. Windows/iOS).

Who Will Have Access to My Responses? Will My Manager or Someone from Loyola University Chicago See My Answers?

All personal responses to this survey will be kept completely confidential. Willis Towers Watson will collect, report, and analyze the data. At no point will anyone at Loyola University Chicago or an affiliate, including senior leaders and managers, be privy to the origins of specific feedback or any individual responses.

  • All results will be reported at the team level. Leaders will receive a dashboard report in which all individual responses will be aggregated into group averages and percentages, as long as there are 10 or more responses to a given item. If there are fewer than 10 respondents then the team’s survey results will not be reported to the leader. Their responses will roll up to the next level leader, or department, in order to appropriately analyze and act on the feedback while maintaining confidentiality. 

If I Have a Very Small Team, Won’t My Responses be Obvious that It’s Me?

No. Willis Towers Watson’s experience has shown that groups with 10 or more respondents are too difficult to discern individual responses (unless a person writes comments that are extremely specific or self-identifying). When there are 10 respondents or fewer in any group, reports will not be given to the leader of that group – only to the next higher leader level -- to protect individuals’ identity and to ensure responses remain confidential. Students, faculty and staff in small groups should not feel intimidated or discouraged from responding due to the team size.  

If I Lose or Delete the Email Survey Invitation, Can a Peer or Coworker Send me Their Link?

No. The link sent by the Willis Towers Watson is unique to each individual. You will receive several emails with your survey link throughout the month of November reminding you to take the survey. Each survey link is unique so that Willis Towers Watson can provide aggregated data to Loyola University Chicago, including some demographic data and what percentage of each department responded.

If I Have Decided to Finish my Survey Later, How Can I Retrieve My Partially Completed Questionnaire?

If you are interrupted while completing the survey or want to return later, click the “>>” button, and close your web page. When you are ready to return, use the same link provided in your survey invitation, then at the top of the page, click the "Continue where you left off" link.

How Much Did it Take to Complete the Survey?

The Diversity Campus Climate Survey took about 20 minutes to complete. 

 

What Will Happen After The Results are Submitted?

After the results are submitted, the Climate Survey project team will work with Willis Towers Watson to identify key areas of strength and opportunity. The Climate Survey project team and the business unit champions will work with leadership to develop an appropriate action plan that addresses the results.

What Are Action Plans?

An action plan is a set of clearly defined goals and objectives with measurable activities to accomplish these goals and objectives. The action plan is the tool used to ensure change takes place based on the survey results.

Office of The President - Climate Survey Announcement

Dear Members of the Loyola Community,

We are excited to announce Loyola University Chicago’s first University-wide “Diversity and Inclusion Campus Climate Survey.”

Historically, Loyola’s colleges, schools, institutes, and administrative departments have worked to provide a variety of diversity-related initiatives to support access, representation, respect, inclusion, and acceptance. These efforts strengthen our overall cultural competency and acknowledge the importance of fostering and cultivating a diverse, inclusive, and equitable classroom and workplace experience for our University community.

Diversity and inclusion are cornerstones of Loyola’s mission and work. The survey will provide better understanding about the current climate and identify opportunities for improvement. Loyola has partnered with Willis Towers Watson, a leading survey research company, to administer our campus climate survey. The survey audience includes all faculty, staff, and students. The goal is to get feedback regarding personal diversity-related experiences throughout our Loyola community.

The Diversity and Inclusion Campus Climate Survey will open on October 31 and close on November 17. In preparation for the survey, focus group sessions were conducted with faculty, staff, student, and University leadership groups to create a campus dialogue and to gather insight about campus diversity and inclusion experiences. Benchmark survey questions are included to compare our responses to other schools within other colleges and universities.

Survey results will be shared with the University community in January 2018. Results will provide action-focused outcomes as a part of Loyola’s continued efforts to naturally incorporate diversity, inclusion, and equity practices into the University’s Jesuit culture of acceptance, difference, and humble inquiry. Action planning teams will analyze the survey results to see what’s working well at Loyola in the area of diversity and inclusion and where we need to improve. These teams will lead the development of action plans.

Tomorrow you will receive an e-mail with a link to the survey. Our goal is 100 percent participation. This is an opportunity for your voice to be heard, and your participation is strongly encouraged.

Several incentives are included to inspire participation and some friendly competition:

  • The first department made up of less than 50 faculty and staff members to complete the survey during the first week will win a pizza party.
  • The first department made up of 51–125 faculty and staff members to complete the survey first by week two will receive a pizza party.
  • Twenty-five randomly selected student survey respondents will be chosen to receive a special gift card on the initial survey launch date.
  • Once the survey window has closed, 100 randomly selected student survey respondents will be chosen to win a special prize.
  • Should you have questions about the campus climate survey project, please feel free to email climatesurvey@luc.edu.

We encourage you to participate in the survey so that together we can foster a more diverse, inclusive, and equitable campus community.

Thank you in advance for your participation.

Sincerely,

Jo Ann Rooney, JD, LLM, EdD
President

Winifred L. Williams, PhD
Vice President for Human Resources
Chief Diversity and Inclusion Officer

Beginning the week of July 31, 2017, thru November 13, 2017, a number of university communications regarding the Climate Survey project were provided via various university approved communication channels, including:
  • Targeted Emails
    • Sent from climatesurvey@luc.edu
  • LUC.edu/hr
  • http://www.luc.edu/diversityandinclusion/
  • Inside Loyola
  • Digital screens
  • University Calendar
  • Rambler Buzz
  • HR Calendar
  • Diversity Calendar
  • Special broadcast message(s)
  • Willis Towers Watson
    • Survey invitation
    • Survey reminder(s)
  • Campus Partners
    • Focus on Teaching and Learning
    • Orientation Leaders
    • Peer Advisors in First & Second Year Advising (during training)
    • Resident Assistant (during fall training)
    • SDMA Leaders during Fall training
    • Other student leader groups include: Maroon & Gold Society, Student Government of Loyola Chicago, CAN Executive Board of Student Activities & Greek Affairs, Arrupe College, and Student Athletes

Health Sciences Campus | Week of August 21, 2017
A series of communications distributed via Stritch Savvy and the Niehoff School of Nursing listserv took place throughout the course of the project (from August thru November 2017).

  • Focus Group Participation Wanted
    Impact the development of a University-wide climate survey and sign up to join a focus group

 

Diversity Climate Survey Project Team Members

General questions regarding the Diversity Climate Survey project can be sent to: climatesurvey@luc.edu

Who Can I Contact for Questions About the Survey?

Note that this survey was not intended to replace Loyola University Chicago’s standard procedures for reporting individual ethical concerns requiring personal follow-up. For these matters, please contact Loyola University Chicago's Human Resources office at 312.915.6175, or use the Ethics Line Reporting Hotline at www.LUC.edu/ethicsline or by calling 855.603.6988.

  • If you do not know your Loyola Username, please contact Information Technology Services at 773.508.4487 between the hours of 8:00AM - 5:00PM, Monday thru Friday.