Loyola University Chicago

Executive and Professional Education Center

Housed in the Loyola Business Leadership Hub

Business Process Improvement

Business process improvement is the key skillset needed to reduce costs, shorten service/cycle time, enhance customer value, and maintain high quality. Through multiple exercises and real world case studies, this workshop will cover the details on how to deploy the business process improvement methodology in practical terms including the use of qualitative and quantitative tools, risk management, project management, change management, performance measurement, process mapping, action plans and calculating the ROI on improvements.

Any entry level to senior manager or director would find the workshop applicable. The course presents material in a universal method making it impactful to managers from finance, human resources, information technology, supply/chain operations, and sales/marketing from any industry, in any size of company, located anywhere in the world.

  • Grasp a practical yet scalable process improvement model
  • Understand critical concepts to review and improve business functions
  • Review real examples to understand application and success
  • Process Improvement Methodology
  • Process Tools
  • Improvement Movements
  • Performance Measurement
  • Process Mapping
  • Project Management
  • Change Management
  • Action Plans
  • Training
  • ROI on Process Improvement
Jeffrey Berk
Adjust Professor, Quinlan School of Business
Learn more about Jeffrey
Online Session
Date: July 23, 2020
Time: 9:00 a.m. - 12:00 p.m. CDT
Fee: $100

Register