Loyola University Chicago

Executive and Professional Education Center

Housed in the Loyola Business Leadership Hub

Business Process Improvement

Give your business a boost.

Business process improvement is the key skillset needed to reduce costs, shorten service/cycle time, enhance customer value, and maintain high quality. Through multiple exercises and real world case studies, this workshop will cover the details on how to deploy the business process improvement methodology in practical terms, including the use of qualitative and quantitative tools, risk management, project management, change management, performance measurement, process mapping, action plans and calculating the ROI on improvements.

Additional Info

Any entry level to senior manager or director would find the workshop applicable. The course presents material in a universal method making it impactful to managers from finance, human resources, information technology, supply/chain operations, and sales/marketing from any industry, in any size of company, located anywhere in the world.

  • Grasp a practical yet scalable process improvement model
  • Understand critical concepts to review and improve business functions
  • Review real examples to understand application and success
  • Process Improvement Methodology
  • Process Tools
  • Improvement Movements
  • Performance Measurement
  • Process Mapping
  • Project Management
  • Change Management
  • Action Plans
  • Training
  • ROI on Process Improvement
Jeffrey Berk
Adjunct Instructor, Quinlan School of Business
Learn more about Jeffrey

Upcoming Sessions

Date: October 6, 2022
Time: 8:30 a.m. - 4:30 p.m. (CT)
$700 Register

For a course consultation, please contact us at 312.915.6780 or executive-ed@luc.edu.

Note about in-person courses

Some of our courses are scheduled to be delivered in-person, which assumes that in-person gatherings will be allowed by public health officials at that time. All in-person courses will adhere to social distancing guidelines. In the event that a course cannot meet in-person, it will be delivered online.