Service Request for HSC
Response Time Expectations
Work requests are scheduled based upon the priority of the task. Priority is given to life safety, building safety and mitigating damge to facilities.
Please see below for an expected response time to these sample work requests:
|fire alarm, building flood, power outage, elevator entrapment, natural gas odors||call Campus Security
|heating, cooling & ventilation, lock & key, toilet clog, fire/smoke detector, refrigerator & stoves, housekeeping issues, elevator problems, pest control||1 day or less|
|minor leaks, outlet & switch repairs, dripping faucet||2-5 days|
|building finish repairs (window, door, shades, blinds, carpet, etc.) re-lamping, special events||5 -7 days|
|hang office accessories, painting, furniture moves, furniture repairs||10-14 days|
|space modifications or upgrades||visit Projects for instructions on submitting a project request|
If you feel that your work request should receive immediate attention given the above criteria, please contact 708.216.3382.
Associate VP for Facilities
Non-Facilities Related Work Request
- Key Request-Core Change (Campus Safety): Luc.edu/securityaccess
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