Service Request for LSC
Response Time Expectations
Work requests are scheduled based upon the priority level of the task. Priority is given to life safety, building safety and mitigating extensive damage to facilities.
Please see below for an expected response time to these sample work requests:
|fire alarm, building flood, power outage, elevator entrapment, natural gas odors||call Campus Safety
|heating, cooling & ventilation, lock & key, toilet clog, fire/smoke detector, refrigerator & stove, housekeeping issues, elevator problems, pest control||1 day or less|
|minor leaks, outlet & switch repairs, dripping faucet||2-5 days|
|building finish repairs (window, door, shades, blinds, carpet, etc.) re-lamping, special events||5-7 days|
|hang office accessories, painting, furniture moves, furniture repairs||10-14 days|
|space modifications or upgrades||visit Request a Project for instructions on submitting a project request|
Please note-due to the high volume of work order requests, response times are exceeding our desired completion times.
If you feel that your work request should receive immediate attention given the above criteria, please contact 773.508.2100.
We appreciate your patience.
Associate VP for Facilities
Non-Facilities Related Work Requests
- Cable TV (Residence Life): LUC.edu/its/cable_tv.shtml
- Laundry (Residence Life): LUC.edu/reslife/resources/maintenance/
- Key Request-Core Change (Campus Safety): Luc.edu/securityaccess
- Residence Hall Furniture: Please contact your RA
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