Loyola University Chicago


Service Request for WTC

Response Time Expectations

Work requests are scheduled based upon the priority level of the task. Priority is given to life safety, building safety and mitigating extensive damage to facilities.

Please see below for an expected response time to sample work requests:

fire alarm, building flood, power outage, elevator entrapment, natural gas odors call Campus Safety
(773) 508-7233
heating, cooling & ventilation, lock & key, toilet clog, fire/smoke detector, refrigerator & stove, housekeeping issues, elevator problems, pest control 1 day or less
minor leaks, outlet & switch repairs, dripping faucet 2-5 days
building finish repairs (window, door, shades, blinds, carpet, etc.), re-lamping, special events 5-7 days
hang office accessories, painting, furniture moves, furniture repairs 10-14 days
space modifications or upgrades visit Request a Project for instructions on submitting a project request

If you feel that your work request should receive immediate attention given the above criteria, please contact 312.915.7625.

Thank you,

Kana Henning
Associate VP for Facilities


 Non-Facilities Related Work Requests:

Click Here to submit a TMA Service Request for the Water Tower Campus

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