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The following questions are compiled to provide as many answers as possible to your concerns relating to Loyola University Chicago and the coronavirus. They have been sourced from thousands of emails, social media posts, and inquiries to leadership. If you have an individualized question or don't find your question or a thorough-enough answer below, please reach out to covid-19support@LUC.edu.

As questions and answers evolve with a rapidly changing environment, each individual question will be updated with a time stamp. You are able to perform an open search and view by recent questions, theme, and audience.

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Student When is the Wellness Center open? (01/01/22)

The Lake Shore Campus Wellness Center is open from 8:30 a.m.-5 p.m. Monday through Friday. The Water Tower Campus Wellness Center is open on Monday and Thursday from 8:30 a.m.-5 p.m.

Student What medical services does the Wellness Center provide? (01/01/22)

Students can be seen at the Wellness Center for respiratory infections, urinary tract infections, headaches, abdominal pain, sexually transmitted infections and dermatologic conditions. We also offer dietetic services for nutritional concerns. Complete physical exams (such as those required for internships or study abroad) are not available at the Wellness Center.

Student How do I make a medical appointment at the Wellness Center? (01/01/22)

Call Dial-A-Nurse to make a medical appointment.Leave a voice mail if the line is busy or if it is after hours. You MUST leave a voice mail including your phone number for us to return your call. Make sure your voice mail is set up and not full so you can receive a message if you miss the nurse's call. If message is left after hours, it will be returned the next business day.

During Wellness Center hours, Dial-A-Nurse calls are taken by a registered nurse who can:

  • Answer questions about illnesses or injuries
  • Discuss health concerns
  • Advise you on the urgency of your condition and recommend the appropriate level of care
  • Schedule an appointment with a provider.

  • Student What should I do if I live with someone who tests positive for COVID-19? (08/17/21)

    Vaccinated students who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine. Students who are not vaccinated and have been in close contact with someone who has COVID-19, including exposure to a family member or close contacts outside of Loyola, need to quarantine. Close contact is defined as being within six feet of a person who is positive for COVID-19 for a total of 15 minutes or more.

    Review our Positive Diagnosis Protocol page for complete details.

    Student Is Loyola conducting contact tracing? (08/17/21)

    Yes, Loyola has established protocols for contact tracing and its own contact tracing team. Students, faculty, and staff are not responsible for contact tracing.

    Once notified of a positive case through email at COVID-19report@LUC.edu or via phone at 773-508-7707, contact tracers will follow up with the diagnosed person, investigate the case, and perform any needed contact tracing in a confidential and expedited fashion.

    Student What do I do if I am exposed to someone who has tested positive with COVID-19? (08/17/21)

    Protocol following exposure to COVID-19 will differ depending on whether or not you are fully vaccinated or if you have recently been infected with COVID-19. Review complete protocol in the "Exposure to COVID-19" section of the Positive Diagnosis Protocol page.

    Student What is the guest policy in dorms? (08/17/21)

    Initially, only members of the Loyola community who are fully vaccinated or have an exemption will be able to be signed in as guests. We will review the policies monthly as public health dictates.

    Student How will I know how many positive cases there are within the Loyola community? (08/16/21)

    We have established a COVID-19 testing dashboard, which will reflect all testing data and positive COVID-19 cases that result from Loyola-provided testing. This dashboard does not reflect any testing or positive case results from tests provided by any non-Loyola, private, or community-based testing service. The dashboard also excludes any designated positive cases reported in person, via email or phone.

    To view the testing dashboard, click here.

    Student Are the campus shuttle and 8-RIDE services operating? (08/16/21)

    Shuttle service and 8-RIDE will be back in operation at 100 percent capacity. Masks are required for all riders, regardless of vaccination status, in accordance with CDC guidelines for public transportation.

    Student Will the Information Commons and campus libraries be open and available to students? (08/16/21)

    University libraries will be open with 100 percent density restored in open areas and study rooms, and restrictions on visitors have been lifted.

    For the latest information on library access please visit the University Libraries website.

    Student Are dining halls operating normally this semester? (08/16/21)

    Dining halls will be open for the fall semester at full capacity. Masks are required at all times when not eating or drinking.

    Student Do completely online students need to upload their COVID-19 vaccination cards? (08/16/21)

    We are asking all online students to be vaccinated to participate in any on-campus events or programming, including the use of academic resources like the library and other on-campus services like the career center. You can also win prizes through LU Lottery when you upload. Online students who do not have an uploaded vaccination card will not be able to access campus facilities.

    Student How will I know if my COVID-19 vaccination card or my vaccination exemption was approved? (07/12/21)

    You will get an email if your COVID-19 vaccination card or exemption was approved. You can check your vaccination card upload status anytime in Loyola Health. If your vaccine status bar is green, you are good to go.

    Student Should I upload my COVID-19 card before I've had a second dose of a vaccine? (07/12/21)

    You should wait until you've gotten a second dose of the vaccine before uploading your vaccination card. Following your second dose, you can upload your card to Loyola Health.

    Student What is the policy on international students getting vaccinated? (04/30/21)

    If you are an international student planning to study at Loyola's Chicagoland campuses, please contact the Office of International Student and Scholar Services at ISSS@LUC.edu for more information on how to achieve compliance with LUC’s vaccine mandate.

    Student Who can I contact about getting an exemption from the COVID-19 vaccine requirement? (04/28/21)

    Please check the Loyola vaccine website for details on exemptions. If you believe you qualify or have additional questions, please contact COVID-19support@LUC.edu.

    Please note that all requests will be reviewed and only those that meet the specific stated requirements will be granted.

    Student Will students be required to be vaccinated? (04/22/21)

    Yes. After reviewing guidance from the Centers for Disease Control and Prevention (CDC), Chicago Department of Public Health (CDPH), and the University’s COVID-19 Health Care Advisory Working Group, the most effective, efficient, and safest way to return to campus is to require all students to be vaccinated.

    If not fully vaccinated, students will be unable to live in residence halls, attend in-person classes, or participate in on-campus events.

    Student Can I receive an exemption from the COVID-19 vaccine and booster requirement? (04/22/21)

    Loyola will grant exemptions for medical or religious reasons. Medical exemption requires a letter from a health care provider stating that the immunization is medically contraindicated. Religious exemption requires a signed written statement from the student describing the reason for the exemption and must include the following, as dictated by the State of Illinois:
  • An explanation of the reason for exemption in your own words that is based on an identifiable religious tradition and/or established interpretation of principles of faith.
  • An indication of whether this religious belief constitutes an objection to all immunizations or only this vaccine; if it is not an objection to all immunizations you must explain the religious basis for not receiving this particular immunization
  • A statement that the student (or parent/guardian if the student is under 18) is aware they will be prohibited from attending classes and dorms in the case of a vaccine preventable outbreak or exposure

    Please note that a request for exemption does NOT guarantee that you will be granted one.

    Please contact COVID-19support@LUC.edu for more information.

  • Student Does Loyola require students to be vaccinated for things other than COVID-19? (04/22/21)

    Yes, Loyola has several immunization requirements for students, as determined by the State of Illinois. Required vaccines include:
  • Measles (2)
  • Mumps (2)
  • Rubella (2)
  • A series of 3 diphtheria/tetanus shots; one must be TDAP, and must be given within the last 10 years prior to enrollment
  • Meningitis (required if student is under the age of 22; must be given on or after the age of 16 years: Menomune and Meningitis B do NOT meet this requirement)

    In addition, Loyola recommends students be vaccinated for Hepatitis B, Influenza (during flu season), and Varicella.

  • Student My student ID has been deactivated due to compliance issues. What should I do? (04/21/21)

    Students who have been cited for failing to comply with testing guidelines should first get tested at one of the sites on campus as soon as possible. For those living in residence halls, they should speak to their res hall front desk worker about access to their dorm. Questions about compliance issues and ID reactivation can be sent to COVID-19compliance@LUC.edu.