Loyola University Chicago

Human Resources

Benefits Value Advisor

Benefit Value Advisor (BVA) / Member Rewards
Employees enrolled in a Loyola PPO medical plan option have the BCBS Benefits Value Advisor (BVA) available. Cash incentives are available for utilizing less expensive providers for items such as diagnostic procedures and imaging services.
A Benefits Value Advisor is a specially-trained person who can help you and your covered family member’s get benefits information, cost estimates, and information on contracting in-network providers for a number of health care services such as:
  • CAT or CT Scans
  • MRIs
  • Endoscopy Procedures
  • Colonoscopy Procedures
  • Maternity Care and Delivery
  • Back or Spinal Surgery
  • Knee Surgery
  • Shoulder Surgery
  • Hip Replacement or Joint Replacement Surgery 
Benefits Value Advisor Member Rewards
Check out the Benefits Value Advisor - Member Rewards sheet for details about various medical procedures and potential reward amounts.

Benefits Value Advisor Quick Guide
Benefits Value Advisor Highlights
Benefits Value Advisor Video
You can call a Benefits Value Advisor when your doctor wants you to have a health care procedure like those listed above.
  • For example, if your doctor wants you to receive an MRI of your knee, you can contact a Benefits Value Advisor. The Advisor can tell you about several contracting, in-network MRI providers and the estimated cost for an MRI at each provider. This way, you will have more information when choosing where to have your MRI. If you like, the Advisor can then schedule the MRI for you with the medical provider you choose, and help you with any pre-certification needs.
It’s easy! Just call the Customer Service number on the back of your Blue Cross Blue Shield Illinois ID card and ask to speak to a Benefits Value Advisor. They are standing by and ready to assist you with your benefits questions.
The BVA resource is available via desktop or mobile devices. Learn more online!
  • Member communications and information from Benefits Value Advisors are not meant to replace the advice of health care professionals and members are encouraged to seek the advice of their doctors to discuss their health care needs. Decisions regarding course and place of treatment remain with the member and his or her health care providers.
  • Cost estimates are just an estimate. In addition to your usual deductibles, copayments and/or coinsurance, the actual cost of the services may vary based on a number of factors including the date of service, the actual procedure performed, what services were billed by the provider and your particular benefit plan. Coverage is subject to the limitations and exclusions of your plan.

Learn more about how you can receive medical services at a cost-effective location and possibly earn a reward (up to $500): Benefits Value Advisor Flyer