Loyola University Chicago

Human Resources

MD LIVE - 24/7 Medical Assistance

MDLIVE – Virtual Visits

Do you need to seek medical advice outside of traditional business hours? Or do you have a general medical question a medical professional outside of your doctor's office can assist you with? Medical Care is available by online video, mobile app, or phone – 24 hours a day, seven days a week with MDLIVE!

  • Through MDLIVE, an industry-leading virtual visits vendor, you’ll have access to independently contracted board-certified doctors. They offer non-emergency medical and pediatric care.
  • MDLIVE’s national network is made up of contracted primary care, pediatrics, family and emergency medicine doctors who are licensed in the state where their patients are located. They have added MDLIVE into their practice to provide convenient access to care.
MDLIVE is a separate and independent company from Blue Cross and Blue Shield of Illinois (BCBSIL).
Medical Question Topic Examples
General Health
  • Acne
  • Allergies
  • Constipation
  • Cough
  • Diarrhea
  • Ear Problems
  • Fever *
  • Flu
  • Headache
  • Insect Bites
  • Nausea
  • Pink Eye
  • Rash
  • Respiratory Problems
  • Sore Throats
  • Urinary problems/UTI *
  • Vaginitis
  • Vomiting
Pediatric Care 
  • Cold or Flu
  • Constipation
  • Ear Infection
  • Nausea
  • Pink Eye
  • Vomiting


  • Medical consultations with a doctor or pediatrician are $44.