Loyola University Chicago

Human Resources

Mental Health Support/Resource

Mental health is important. If you or someone that you are caring for are in need of mental health and wellness support, please utilize the Employee Assistance Program (EAP) at 800.456.6327. In addition, your Aetna medical plan covers you and your family members for both inpatient and outpatient mental health services, including substance use treatment. Speak to a representative at 855.586.6958.  Additional information on both resources are provided below.


Aetna Medical Insurance Information
Your Aetna medical plan provides coverage to you and covered family members for both inpatient and outpatient mental health and substance use treatment. You can locate behavioral health professionals who specialize in mental illness, addiction and other conditions such as anxiety, depression, stress, etc., by contacting the Aetna Concierge Line (Monday to Friday, 8:00 a.m. to 6:00 p.m.): 855.586.6958 or access the Aetna online portal to search for a provider.  Enter your ZIP code, select the number of miles you wish to search, and click "Search." Then you will be able to choose from a variety of categories of health care providers and facilities.

Employee Assistance Program (EAP) Information
Mental Health is important. So if you are in need of support or caring for someone who is in need of support, please utilize the Employee Assistance Program (EAP). This program is offered at no cost through Perspectives, Ltd. and is available to all employees and their families. 

Assessment, referral, and short-term counseling services are provided at no cost. If a referral includes ongoing counseling for mental health or substance use, Perspectives will help coordinate the referral with insurance, as appropriate. A variety of assistance is available to faculty, staff, and their families, including:

  • Individual counseling on a wide range of personal and work matters; including behavioral and mental health support
  • Work-life services; and
  • Wellness and educational material and resources

Appointments by Phone
To schedule an individual appointment with one of Perspectives' licensed professionals, call 800.456.6327. Perspectives schedules appointments weekdays from 8 a.m. to 6 p.m., and has 24-hour/7-day-a-week emergency services. 

Online Resources
To access Perspectives online, please go to www.perspectivesltd.com.

  • Username: LOY500
  • Password: perspectives