Travel Assistance Services
Note: View the Coronavirus February 2020 Update
Loyola University Chicago employees have 24/7 access to On Call International’s 24-hour, toll-free Travel Assistance Covered Services. If you experience an emergency while traveling—no matter how big or how small—you can rest assured you and your covered dependents have access to a personal travel emergency companion any time you are more than 100 miles away from home.
On Call International is provided through Reliance Standard, and can help with travel situations including an illness or injury, lost passport, missing luggage, or even a prescription refill. Covered services include pre-trip assistance, emergency medical transportation, emergency personal assistance services, and medical assistance services subject to a maximum combined single limit of $250,000. For details on all covered services, please see the Travel Assistance Covered Services Details to learn more.
Using your emergency services is easy: simply contact On Call International directly at 800.456.3893 (U.S.) or 603.328.1966 (worldwide, collect) if you need assistance while traveling. To reach On Call via international calling, go to the AT&T USADirect website for complete dialing instructions and country access codes.