When you call Campus Safety a dispatcher will answer the phone and ask you if you if your call is an emergency. The dispatcher's job is to gather the necessary information from you pertaining to the call to then pass on to the responding units.
Depending on the nature of the call, the dispatcher may ask you the questions:
- What is your name?
- What is your location?
- What is your phone number?
- Do you require medical assistance?
- Were you the victim of a crime?
- If you were the victim of a crime is the offender still nearby?
- Can you provide a physical description of the offender?
- Do you want responding officers to visit you? (if you have made a complaint but have not been the victim of a crime)
If the call is in regards to a medical emergency they will ask you for the following, age, sex and level of consciousness of the victim.
If you are unable to answer some of these questions tell the dispatcher and try to be as specific as possible.